Place is a joke. Was suppose to have a delivery and got a call saying they don’t have a driver. Went to pick our food up as they had 9 people working.
Atmosphere: 1
Food: 1
Service: 1
Hector Soto
The worst pizza I’ve ever eaten,it looks reheated not cooked all the way fries tested so nasty 👎🏼👎🏼👎🏼👎🏼 no more pizza hut
Food: 1
StarkJJ
The manager is a cool guy and does a great job. Food is great!.
Atmosphere: 2
Food: 5
Service: 3
Michael Blackwell
Some good folks here. Saw me in the parking lot on a hot day with our dog, and they came out with two fresh, cold bottles of water and a serving tray for her to drink.
That just shows the level of generosity and the humanity behind the people working here.
I live in Vancouver Washington and I'm on my way to a camping trip, but I will make it a point to come back out here and visit this Pizza Hut just because of the kindness shown to me today.
Thank you so much. You guys are amazing - staff working 3-3:30pm Thurs 9/19/24
Atmosphere: 5
Food: 5
Service: 5
Kristina Stinnette
Had I known door dash would be delivering my order, I would have ordered from somewhere else. My order was supposed to be delivered at 6:25, about 6:30 I get a text saying my order will be delivered at 7:07. Again, had I known it was gunna take OVER an hour, when it said online 25-35 minutes. Then I get a text at 6:40 saying a dasher has picked up my order and it should arrive at 7:07. I live, 5 minutes away, can someone explain to me why it needed to take almost half an hour for them to drive the 5 minutes to my house? So my food sat around for half an hour doing? And, I know it was ready, because it was all but cold when we got it. I work in a restaurant, I know how dashers are, thats why I WILL NOT order off any of those sites and always select for them to not deliver if it's an option, if it's not I pick up in store or order from somewhere else but I didn't see anywhere where it said it'd be delivered by door dash, nor anything about a 3rd party. And then the dasher, was wearing PJ'S. I really don't appreciate some kid in pj's shoving my food at me. So rude. I hope my tip went to you guys and not that kid. My pizza, while all but completely cold, was decent, definitely would have been a lot better hot or even warm. And I couldn't enjoy my wings because they were too hard thanks to being cold. We only order pizza when we can't make food or go get something due to us being disabled because they have their own drivers and we don't have to worry about our food getting cold sitting around waiting. And if there was somewhere where it showed itd be door dash, it needs to be more obvious, like oh, idk, when you are filling things out might be a good place to start. I looked twice, no where on there.
Atmosphere: 1
Food: 2
Service: 1
Lucian Panaite
Always accommodating and going the extra mile to make sure the order is by my expectations!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marinara, Breadsticks
Taylor Letham
I want to share a positive experience for the Sandy Pizza Hut, since moving here last July of 2023 I have gotten pizza several times as I just one of my girlfriend's favorites. Several of this times I have had issues with service and a poor atmosphere.Tonight when I went there, I'm at the new manager for the store. He greeted me promptly and with much kindness. We had a nice small conversation and he let me know the order would be up shortly. That being said the experience was much better than any of my previous visits as wellI believe his name was Michael, but I could be wrong, looking forward to seeing a positive change at this location!
Atmosphere: 5
Food: 5
Service: 5
Ashley Plummer
Made an order online with their representative. He confirmed the order and said itd be 20 minutes. We drove all the way to the store and wasted our whole afternoon. Everyone acted like an order had never been placed and were very improfessional, offering no way to make it right. It seems pizza hut does not care about their customers, only profit. Do not support them. Highly disappointed. We won't be back
Atmosphere: 1
Food: 1
Service: 1
Michealyn Schroeder
UPDATE: The store Manager Michael Called me today, and made this awful experience right! It was such a nice phone call and so wonderful that someone cared enough to make this right with us! Michael, You have gained a life long customer now! Thank you!Never put the correct toppings on and never care to make it right when they mess up!
Place is a joke. Was suppose to have a delivery and got a call saying they don’t have a driver. Went to pick our food up as they had 9 people working.
Atmosphere: 1
Food: 1
Service: 1
The worst pizza I’ve ever eaten,it looks reheated not cooked all the way fries tested so nasty 👎🏼👎🏼👎🏼👎🏼 no more pizza hut
Food: 1
The manager is a cool guy and does a great job. Food is great!.
Atmosphere: 2
Food: 5
Service: 3
Some good folks here. Saw me in the parking lot on a hot day with our dog, and they came out with two fresh, cold bottles of water and a serving tray for her to drink.
That just shows the level of generosity and the humanity behind the people working here.
I live in Vancouver Washington and I'm on my way to a camping trip, but I will make it a point to come back out here and visit this Pizza Hut just because of the kindness shown to me today.
Thank you so much. You guys are amazing - staff working 3-3:30pm Thurs 9/19/24
Atmosphere: 5
Food: 5
Service: 5
Had I known door dash would be delivering my order, I would have ordered from somewhere else. My order was supposed to be delivered at 6:25, about 6:30 I get a text saying my order will be delivered at 7:07. Again, had I known it was gunna take OVER an hour, when it said online 25-35 minutes. Then I get a text at 6:40 saying a dasher has picked up my order and it should arrive at 7:07. I live, 5 minutes away, can someone explain to me why it needed to take almost half an hour for them to drive the 5 minutes to my house? So my food sat around for half an hour doing? And, I know it was ready, because it was all but cold when we got it. I work in a restaurant, I know how dashers are, thats why I WILL NOT order off any of those sites and always select for them to not deliver if it's an option, if it's not I pick up in store or order from somewhere else but I didn't see anywhere where it said it'd be delivered by door dash, nor anything about a 3rd party. And then the dasher, was wearing PJ'S. I really don't appreciate some kid in pj's shoving my food at me. So rude. I hope my tip went to you guys and not that kid. My pizza, while all but completely cold, was decent, definitely would have been a lot better hot or even warm. And I couldn't enjoy my wings because they were too hard thanks to being cold. We only order pizza when we can't make food or go get something due to us being disabled because they have their own drivers and we don't have to worry about our food getting cold sitting around waiting. And if there was somewhere where it showed itd be door dash, it needs to be more obvious, like oh, idk, when you are filling things out might be a good place to start. I looked twice, no where on there.
Atmosphere: 1
Food: 2
Service: 1
Always accommodating and going the extra mile to make sure the order is by my expectations!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marinara, Breadsticks
I want to share a positive experience for the Sandy Pizza Hut, since moving here last July of 2023 I have gotten pizza several times as I just one of my girlfriend's favorites. Several of this times I have had issues with service and a poor atmosphere.Tonight when I went there, I'm at the new manager for the store. He greeted me promptly and with much kindness. We had a nice small conversation and he let me know the order would be up shortly. That being said the experience was much better than any of my previous visits as wellI believe his name was Michael, but I could be wrong, looking forward to seeing a positive change at this location!
Atmosphere: 5
Food: 5
Service: 5
Made an order online with their representative. He confirmed the order and said itd be 20 minutes. We drove all the way to the store and wasted our whole afternoon. Everyone acted like an order had never been placed and were very improfessional, offering no way to make it right. It seems pizza hut does not care about their customers, only profit. Do not support them. Highly disappointed. We won't be back
Atmosphere: 1
Food: 1
Service: 1
UPDATE: The store Manager Michael Called me today, and made this awful experience right! It was such a nice phone call and so wonderful that someone cared enough to make this right with us! Michael, You have gained a life long customer now! Thank you!Never put the correct toppings on and never care to make it right when they mess up!
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Breadsticks
Horrible customer service.
Restaurantji Recommends
Refuse to deliver unless you live across the street ... I live 4 miles away, and they refuse to deliver.
Refuse to deliver unless you live across the street ... I live 4 miles away, and they refuse to deliver.
You won't find a friendlier pizza hut and that's because this one is in sandy. One of the last great conservative towns in oregon.
TJ went above and beyond to order and bring it to our car. He is most certainly an asset for Pizz Hut! Outstanding employee
Fast, friendly and good take away food!
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