Fuji's Grill and Sushi

I really wanted to like this place. But you get all the parts five minutes apart. By the time my toppings were on my noodles were not warm anymore.
Then they did an automatic gratuity 20% for a large party(no problem). But when i got the bill it asked for a gratuity again. They didn't warn me. If i were not paying attention i might have accidentally given a 40% tip. Usually the waitress earns the customer about that.

Atmosphere: 4

Food: 4

Service: 2

Waist of money, Mongolian grill has a better presentation and tastier food

Atmosphere: 2

Food: 2

Service: 2

Hardy portions. Tasty food 😋.

Atmosphere: 5

Food: 5

Service: 4

We asked our grandkids where they'd like to eat, before they left for college. You guess it, Fuji's.

Atmosphere: 5

Food: 5

Service: 5

Super 👌 good

Atmosphere: 5

Food: 5

Service: 5

Good food, grille cooks are fun people.... Will go back again and again

Atmosphere: 4

Food: 5

Service: 5

Been going to Fuji's for over 20 years. Still love it.

Atmosphere: 5

Food: 5

Service: 5

Didn’t try the grill portion but sushi was excellent. Service was great. Highly recommended.

Atmosphere: 5

Food: 5

Service: 5

Everything was really perfect. We love to eat here…. The only thing is my noodles were a little bit overcooked yeah.. Radley review (age 7)

Atmosphere: 5

Food: 5

Service: 5

Love this place. The food is always so delicious and fresh, because it's cooked right in front of you. And the entertainment is fun and engaging.

Atmosphere: 5

Food: 5

Service: 5

Excellent food, and moderately priced. The cook was funny and well skilled.

Atmosphere: 5

Food: 5

Service: 5

Came here once. And I keep on coming. Haven't tried the grill but the sushi is delicious. Good price for lunch.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi

Food was great! Definitely will be back!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Teppanyaki

The food was delicious but the customer service from Susana was horrible. She was very rude and even yelled at our cook in front of us. She had very unprofessional behavior and made our experience less enjoyable. She also took at least 20 minutes to take our order. She did not smile one time and made a big deal about 3 people switching seats because the sun was hitting their eyes. We could not believe the lack of self awareness on her part and how she did not realize how rude she was being.

Our chef was very nice and made amazing food. We felt very bad that he has to deal with Susana’s bad attitude. We really appreciate him making our experience a little more enjoyable and hope that other people never have to deal with Susana’s awful service.

Atmosphere: 1

Food: 3

I went with a group of 7 for hibachi. Our hostess/server was a horribly rude woman named Susana. She sat us very grumpily and forced us to sit where she laid the menus, which we were fine with except half of us were blinded by the sun coming in through the window. She immediately asked us what we wanted to eat, we obviously needed more time, as we had never been there before, so we politely asked for more time.

She took over 20 minutes to come back to us, and when she did she was very short with us and very unpleasant. We were considering walking out, that's how long it took for her to come back!

On top of that, she took our order but kept assuming what we wanted and ultimately (spoiler alert) completely wrote it down wrong.

After she took our order those of us who were blinded by the window moved to the other side of the grill (three people, two orders).

She was so mad! She said "So you guys decided to move..." And made a large show about cleaning the spots off where we were sitting and rewriting our orders.

Our chef came out and was wonderful, exactly what you'd want from a Hibachi cook. He goes around and confirms with everyone what they ordered. When he gets to my husband and I, we realized that she had left out half our order on her list. We tried to reiterate our order to the chef, and he gathered what he thought we needed, but in the end we still didn't get our correct order.

So she eventually came back to the table and when our chef respectfully and quietly confronted her about writing the order down incorrectly, she yelled at him and lied to him, saying that the order was not in her handwriting and that it was his fault.

I've never been so appalled at a person's behavior in my life, especially when our chef (who has worked 14 years at Fuji's), was verbally attacked in front of his customers.

To end it all, groups larger than six have automatic 20% gratuity. We didn't have the ability to direct that to our lovely cook, it went to the not so lovely Susana.

I hope this review reaches management because that personality is completely toxic to include in your establishment.

Atmosphere: 1

Food: 5

Service: 1