Red Robin Gourmet Burgers and Brews

21170 SW Langer Farms Pkwy, Sherwood
(503) 625-9500

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I had gone here about a month ago with a not so favorable visit. I contacted the management group and they apologized for the visit and invited me back. So this review is for two visits after. We had a complete 180 difference of visits the service was spot on, the food was great and atmosphere was relaxed. Thank you for really listening to feedback and making changes.
This Red Robin is kinda a hit or miss, and this last visit left very much to be desired. Barely warm soggy fries, the cheese fondue that came with the pretzel bites was cold and had clumps of coagulation, and it felt like my burger sat in the window under a heat lamp way to long by the time I got it. To top it off, our gentleman server at the bar was snappy and abrasive. You could tell he wanted to get his tables gone. Not to mention, the wait was quite long when the restaurant...
The place was moderately busy it was a little past 6 pm when arrived and 3 people in our group and a group of 5 Teens behind us.
The outside was clean and so was the inside no one was waiting in front of us. We waited about 2 minutes to be seated. They didn't have menus and had to wait a extra minute at the table for them. Maybe even less than a minute.
Our server was prompt, friendly and as quick as possible and was handling a lot of tables.
The...

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