Andrea the management is ignorant received rubbery tasteless overcooked chicken then lied about refund
Ron Annen
Mashed potatoes are terrible. Service is a complete joke. They don't care about the customer!
Racheal Colmenero
Very poor customer service. I order the same thing for my child every time she wants taco bell with is 2 bean and cheese burritos no red sauce no onions. So bit in to it and had loads of onions. Walked back in to get it fixed and the person was rude and said I never ordered no onions. Fast food is a treat, we dont order it often and I only order her one thing. We both hear me say no onions. They were not listening and then tried blame shifting to me instead of taking responsibility.
gowanmad gowan
Unfortunately, the biscuits and mashed potatoes and gravy were Luke warm at best. The chicken was hot and delicious. The person at the drive-through window was very nice.
Food: 2
Service: 4
Recommended dishes: Fried Chicken
Ivan c
I used to work here when I was a teenager... I've made some mistakes on customers order because I kind of didn't care and more that likely they hire people from highschool silverton. It all depends on the supervisor and they messed up my order more times than I could Count compared to salem and woodburn. It's ridiculous that they consistently mess up
Atmosphere: 3
Food: 4
Service: 2
Denise Darneille
Stood at counter for a few minutes before someone came to take my order. There was only one other customer there who already had his food. I ordered a two piece and a three piece meal and got charged accordingly . Instead got two 2 piece meals (granted I didn't check it before I left the place). No coleslaw with the meal, chicken was greasy and not the true extra crispy that I ordered, and the biscuits were dry like they were yesterday's.
Atmosphere: 2
Food: 2
Service: 1
John Moye
$10.79 for 1 dry chicken sandwich and a medium drink. Pickle tasted like old fish. Sandwich was bone dry. She shut drive thru window in my face as I was thanking her.
Atmosphere: 1
Food: 1
Service: 2
Jill Wright
Yall gonna make people sick with undercooked chicken meals 15$+ is unacceptable for inedible meals. Chicken little was made to make you sick was way to cold for a sandwich that I had to come back through after drive almost across town to be missing a sandwich and the "famous bowl" smelled horrific and looked like it was made with male specimen . Plus I had an employee trying to upcharge and argue with me for just trying to leave out the biscuit and keep the regular price deal. Very disappointed in this for weekend service but also service in general was very displeasing.
Atmosphere: 1
Food: 1
Service: 1
Courtney Klawuhn
Incredibly rude, slow and just made my entire day worse by being here. I waited almost 30 minutes for a doordash order. Ridiculous.
Service: 1
Hailey Schelling
Food was cold took 45 min to get it was in drive thru
Missing items, small servings compared to other kfcs.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Eli Kloft
Plz don't forget the sauce
kathryn fischer
Person taking orders at drive thru needs more training,long wait time, and got my order wrong. Chicken greasy..
Atmosphere: 1
Food: 3
Service: 1
Phượng Trưởng
Went in around 7:25 only for them to forget about the 3 things I ordered. I went up to the counter around 7:50 and then asked to speak to the manager. The latina night manager was so wildly unprofessional she told me she doesn't have to make it right I can get my food or a refund. She never once said sorry and was actually becoming angry as time went on. She was yelling at coworkers and being super disrespectful. Please investigate this manager. I had such a bad experience I called corporate and filed a complaint.
Atmosphere: 1
Food: 1
Service: 1
Raquel Moody
Had to take my chicken sandwich back in because the bun was burnt and there was a dot of mayo. They fixed it and gave me a new one. Check your drive thru orders here.
Andrea the management is ignorant received rubbery tasteless overcooked chicken then lied about refund
Mashed potatoes are terrible. Service is a complete joke. They don't care about the customer!
Very poor customer service. I order the same thing for my child every time she wants taco bell with is 2 bean and cheese burritos no red sauce no onions. So bit in to it and had loads of onions. Walked back in to get it fixed and the person was rude and said I never ordered no onions. Fast food is a treat, we dont order it often and I only order her one thing. We both hear me say no onions. They were not listening and then tried blame shifting to me instead of taking responsibility.
Unfortunately, the biscuits and mashed potatoes and gravy were Luke warm at best. The chicken was hot and delicious. The person at the drive-through window was very nice.
Food: 2
Service: 4
Recommended dishes: Fried Chicken
I used to work here when I was a teenager... I've made some mistakes on customers order because I kind of didn't care and more that likely they hire people from highschool silverton. It all depends on the supervisor and they messed up my order more times than I could
Count compared to salem and woodburn. It's ridiculous that they consistently mess up
Atmosphere: 3
Food: 4
Service: 2
Stood at counter for a few minutes before someone came to take my order. There was only one other customer there who already had his food. I ordered a two piece and a three piece meal and got charged accordingly . Instead got two 2 piece meals (granted I didn't check it before I left the place). No coleslaw with the meal, chicken was greasy and not the true extra crispy that I ordered, and the biscuits were dry like they were yesterday's.
Atmosphere: 2
Food: 2
Service: 1
$10.79 for 1 dry chicken sandwich and a medium drink. Pickle tasted like old fish. Sandwich was bone dry. She shut drive thru window in my face as I was thanking her.
Atmosphere: 1
Food: 1
Service: 2
Yall gonna make people sick with undercooked chicken meals 15$+ is unacceptable for inedible meals. Chicken little was made to make you sick was way to cold for a sandwich that I had to come back through after drive almost across town to be missing a sandwich and the "famous bowl" smelled horrific and looked like it was made with male specimen .
Plus I had an employee trying to upcharge and argue with me for just trying to leave out the biscuit and keep the regular price deal. Very disappointed in this for weekend service but also service in general was very displeasing.
Atmosphere: 1
Food: 1
Service: 1
Incredibly rude, slow and just made my entire day worse by being here. I waited almost 30 minutes for a doordash order. Ridiculous.
Service: 1
Food was cold took 45 min to get it was in drive thru
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes & Gravy, Chicken Sandwich
Restaurantji Recommends
Missing items, small servings compared to other kfcs.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Plz don't forget the sauce
Person taking orders at drive thru needs more training,long wait time, and got my order wrong. Chicken greasy..
Atmosphere: 1
Food: 3
Service: 1
Went in around 7:25 only for them to forget about the 3 things I ordered. I went up to the counter around 7:50 and then asked to speak to the manager. The latina night manager was so wildly unprofessional she told me she doesn't have to make it right I can get my food or a refund. She never once said sorry and was actually becoming angry as time went on. She was yelling at coworkers and being super disrespectful. Please investigate this manager. I had such a bad experience I called corporate and filed a complaint.
Atmosphere: 1
Food: 1
Service: 1
Had to take my chicken sandwich back in because the bun was burnt and there was a dot of mayo. They fixed it and gave me a new one. Check your drive thru orders here.
Atmosphere: 3
Food: 2
Service: 3
Loading...