Big Town Hero

1940 Marcola Rd, Springfield
(541) 743-8102

Recent Reviews

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Liz Opal

Don’t. Even. Do-It. Unless you like eating rocks……Three weeks ago I tried this place for the first time and I was quite displeased with the fact that I bit down on a rock, I thought my tooth was broken!! After speaking to the manager and reconciling the issue, or so I thought, I still have never been credited the money for my sandwich and the $7 tip that I never elected to tip the sandwich artist…..Lilterally the manager, Tony? I think, did not even believe me. As if I have nothing better to do than to make up a red piece of granite in my sandwich..Don’t eat here unless you want to ruin your dental work.

Atmosphere: 1

Food: 1

Service: 1

Jerome S

Tasty, family owned, very reasonably priced, good service from local teens. My kinda place!

Food: 5

Service: 5

Jasse Masse

Similar to Subway. They sell my favorite, pastrami panini.

Atmosphere: 5

Food: 5

Service: 5

movinginstereo44

Really good food. Really nice people. Will definitely be back. Thank you for the experience.??

Atmosphere: 5

Food: 5

Service: 5

Joseph Bruns

Very friendly owner, family type atmosphere in the background. Definitely will be back.

Atmosphere: 5

Food: 5

Service: 5

Deb Sherman

Was looking forward to getting a sandwich check their page said open. 10-7 Drove all the way over to the shop to find it closed. Really need to update your page. Will be looking for new sandwich place.

Cris Diaz

Tuna melt is perfect.

Atmosphere: 5

Food: 5

Service: 5

Kinzley Phillips

Meatball sub is everything you could want. Garlic cheese bread is soft and fresh baked. All the vegetables are always fresh. Love this place.

Atmosphere: 5

Food: 5

Service: 5

sara walz

I really miss the old owner of this place ??
The bread is often dry and stale. Today my order was missing half of its ingredients and barely had anything on my sandwich.
My son’s sandwich had a piece of PLASTIC in it. I really hope they improve because I used to love this place

Atmosphere: 3

Food: 2

Service: 2

Jennifer Rose

Door dashed for lunch, Ordered a Turkey,BACON,avocado with pepperoncinis and got NO bacon or the peppers which I paid for. Said I had to dispute with DoorDash! ?

Food: 2

Jennifer Likes

My husband and I are big fans of this little sandwich shop. But lately the quality has been hit or miss. Unless the owner or a certain gentleman is working you may not receive anything close to what you ordered. Makes us not really excited to return anytime soon.

Atmosphere: 4

Food: 2

Service: 4

Maria Wills

Their bread here is so good and they have great sandwich options. Service was fast. This will probably become a regular spot for us.

Food: 5

Service: 5

Sean Carlson

Delicious sandwiches. Nice and clean inside. Staff were very friendly. Love the cat videos playing on tv!

Atmosphere: 5

Food: 5

Service: 5

craig bullman

The food was excellent and the service was exquisite

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Panini

Jason Garey

Great service. The guy working there was very friendly and helpful.

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