Imagine microwaving canned dog food and that’s about what you can expect when it comes to food quality here. A $10 cocktail tastes like it was mixed with hand sanitizer, corn syrup and Red 40 food dye.
The atmosphere was sterile like a military chow hall with giant TVs everywhere. The overly bright fluorescent light really sets the mood. The staff are kind, but don’t check on you much. If you would like a refill on your fountain drink, you’ll need to either advocate for yourself, or if you’d prefer, just forget about it.
Comparing this place to other restaurants where the average bill per person is around $25, is an insult to those restaurants. The food quality here is closest to that of AM/PM at 1 in the morning - hours past when the what’s left should have been tossed out - but is still under the heat lamp, waiting for the desperate or the stoned.
Anything they serve here can be bought in the freezer section at Winco and tossed in your air fryer at home for better quality, in half the time, and 1/10th the price.
If you’re a guy and you’re thinking of taking a date here, you’d be better off taking her to see John Wick.
If you’re thinking of bringing your kids here, just save time and hit the drive thru - any drive thru - for better food at 1/4 the price. At least they’ll get a toy.
If you’re going out with friends and you pick this place, your friends won’t trust you ever again. You’d be better off picking Applebee’s…. Yes, Applebees…. in 2025. But without the flair.
My conscience is clear now. You’ve been warned. They’re so cheap, they don’t have on-table kiosks to pay your bill… hell, they don’t even bother bringing your bill on a tray, they just drop the endocrine-disrupting thermal paper receipt straight on the table with a sticky ball-point pen.
Just remember, there’s a reason they built this place in Springfield, at the Gateway Mall, and not Valley River Center. If you have a car (or can afford an Uber) and aren’t reliant on LTD, do yourself a favor and just drive over there. I sure wish I had.
Atmosphere: 1
Food: 1
Service: 2
Jamie
The food was... Ok. Nothing really WRONG with it... But our waitress was AMAZING! She had control of everything and made our night!
Kid-friendliness: I was actually surprised how kid friendly I actually was. Definitely not a "sports BAR" feeling like I expected.
Atmosphere: 5
Food: 3
Service: 5
Alex
Came in after a duck basketball game. Short staffed and kind of busy for the evening, but Eli is making sure we are taken care of. Thank you Eli for their service with a smile. We appreciate it especially towards the end of your shift.
The secrets were great. The wind were dry and flavorless. Is been to this BBW many times, and it's not normally like this. Maybe it was because I ordered wings to go
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Wings
Kevin Hanners
Slow uncaring service. Treated as an inconvenience. Like omg I have to clean a table.
Atmosphere: 1
Food: 1
Service: 1
Elisa
Employees just ignore take out customers and frequently lie about order statuses. It took 5 minutes before I was even acknowledged by anyone. I was told my order was "almost ready" but nobody talked to me again for more than 15 minutes. I understand sometimes people get behind but it really just felt like nobody cares.
Service: 1
Cera Rose
Food was really good. That being said the amount you got for what you were paying for was insane (less food more money)
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Celery, Carrots, Wings
Danny Maloy-Lueck
The quality of the food was good. The quantity was low for the price.
Atmosphere: 3
Food: 4
Service: 5
Samantha Cortes
0 stars for the atmosphere, service, everything! Was waiting in line to be seated completely ignored us (party of 2) and seated the people behind us (4) when we were waiting and were there first. Honestly was racist of her being people of color and her ignoring us and assisting the other group first. Was the first time coming here and that was the first impression I got with your servers. Do better:)
The nachos are a joke. Barely any toppings and the boneless buffalo wings are mostly deep fried coating and not much chicken. Think I'll just eat at home in the future. Not worth the money
Atmosphere: 3
Food: 2
Service: 4
Cindi Hanshew
The cheese curds were disgusting and tasted burnt. Change your oil, for crying out loud.
Atmosphere: 5
Food: 1
Service: 5
Charlie’s Adventures
So nasty there is featers in the wings and one is all burn.
jerry gossen
I've never once had the online ordering system work properly. The website and app both crash when you try to checkout. When you call, you are told they cannot honor the online deal. Is this by design?
Went to get wings , got wings and enjoyed every one of them!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wings, Buffalo Wild Wings
Imagine microwaving canned dog food and that’s about what you can expect when it comes to food quality here. A $10 cocktail tastes like it was mixed with hand sanitizer, corn syrup and Red 40 food dye.
The atmosphere was sterile like a military chow hall with giant TVs everywhere. The overly bright fluorescent light really sets the mood. The staff are kind, but don’t check on you much. If you would like a refill on your fountain drink, you’ll need to either advocate for yourself, or if you’d prefer, just forget about it.
Comparing this place to other restaurants where the average bill per person is around $25, is an insult to those restaurants. The food quality here is closest to that of AM/PM at 1 in the morning - hours past when the what’s left should have been tossed out - but is still under the heat lamp, waiting for the desperate or the stoned.
Anything they serve here can be bought in the freezer section at Winco and tossed in your air fryer at home for better quality, in half the time, and 1/10th the price.
If you’re a guy and you’re thinking of taking a date here, you’d be better off taking her to see John Wick.
If you’re thinking of bringing your kids here, just save time and hit the drive thru - any drive thru - for better food at 1/4 the price. At least they’ll get a toy.
If you’re going out with friends and you pick this place, your friends won’t trust you ever again. You’d be better off picking Applebee’s…. Yes, Applebees…. in 2025. But without the flair.
My conscience is clear now. You’ve been warned. They’re so cheap, they don’t have on-table kiosks to pay your bill… hell, they don’t even bother bringing your bill on a tray, they just drop the endocrine-disrupting thermal paper receipt straight on the table with a sticky ball-point pen.
Just remember, there’s a reason they built this place in Springfield, at the Gateway Mall, and not Valley River Center. If you have a car (or can afford an Uber) and aren’t reliant on LTD, do yourself a favor and just drive over there. I sure wish I had.
Atmosphere: 1
Food: 1
Service: 2
The food was... Ok. Nothing really WRONG with it... But our waitress was AMAZING! She had control of everything and made our night!
Kid-friendliness: I was actually surprised how kid friendly I actually was. Definitely not a "sports BAR" feeling like I expected.
Atmosphere: 5
Food: 3
Service: 5
Came in after a duck basketball game. Short staffed and kind of busy for the evening, but Eli is making sure we are taken care of. Thank you Eli for their service with a smile. We appreciate it especially towards the end of your shift.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Honey BBQ, Wings, Boneless, Jammin Jalapeño Wings
The secrets were great. The wind were dry and flavorless. Is been to this BBW many times, and it's not normally like this. Maybe it was because I ordered wings to go
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Wings
Slow uncaring service. Treated as an inconvenience. Like omg I have to clean a table.
Atmosphere: 1
Food: 1
Service: 1
Employees just ignore take out customers and frequently lie about order statuses. It took 5 minutes before I was even acknowledged by anyone. I was told my order was "almost ready" but nobody talked to me again for more than 15 minutes. I understand sometimes people get behind but it really just felt like nobody cares.
Service: 1
Food was really good. That being said the amount you got for what you were paying for was insane (less food more money)
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Celery, Carrots, Wings
The quality of the food was good. The quantity was low for the price.
Atmosphere: 3
Food: 4
Service: 5
0 stars for the atmosphere, service, everything! Was waiting in line to be seated completely ignored us (party of 2) and seated the people behind us (4) when we were waiting and were there first. Honestly was racist of her being people of color and her ignoring us and assisting the other group first. Was the first time coming here and that was the first impression I got with your servers. Do better:)
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Bartender great food was great.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
The nachos are a joke. Barely any toppings and the boneless buffalo wings are mostly deep fried coating and not much chicken. Think I'll just eat at home in the future. Not worth the money
Atmosphere: 3
Food: 2
Service: 4
The cheese curds were disgusting and tasted burnt. Change your oil, for crying out loud.
Atmosphere: 5
Food: 1
Service: 5
So nasty there is featers in the wings and one is all burn.
I've never once had the online ordering system work properly. The website and app both crash when you try to checkout. When you call, you are told they cannot honor the online deal. Is this by design?
Atmosphere: 2
Food: 2
Service: 1
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