Burger King
1611 18th St, Springfield
(541) 726-8911
Recent Reviews
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Just about every time I order ahead at this restaurant I only ever get HALF of my order. When I call the restaurant the employees hang up as soon as I ask for a supervisor, so I have to complain to corporate since these workers refuse to let you talk to a supervisor or manager. I hope the employees enjoy the food I paid for and NEVER received!
Atmosphere: 1
Food: 2
Service: 1
Food has gotten too expensive. Service is meh. Always mess up your order. Inside is always dirty. This place has gotten worse over time.
Atmosphere: 2
Food: 3
Service: 2
Good wasn't made to order. Frustrating because we emphasized what we did not want on our burgers and they put it on anyway.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Onion Rings
Why are there 4 spotlights blinding customers on the back of your building? You need to put something up that extends from the menu board back being the speaker post that blocks the ridiculous amount of light beaming back there. I won't return again at night. I was made to wait because "the lobby got a little backed up".
Also fiery chicken isn't available anymore but it's still on the app. That needs to be addressed.
Atmosphere: 1
Food: 1
Service: 1
Stopped for a quick bite. Whopper Jr. W/cheese 2 for $5 cheese is extra.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Whopper Jr
It had been a long time since we had BK, but the service was really good but the food was eehh. But it fed the family.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: French Fries, Hamburger, Cheeseburger
Went at Like 7 pm and no one was in inline and they still parked us for no reason and by the time we parked they had the food out to us. Also hella in a rush a rude would avoid unless you are dying.
Atmosphere: 1
Food: 3
Service: 1
Winter to get some food not only did they get my order wrong once they remade it and got it wrong again so I had to go back twice after I left because they didn't and couldn't get it right. Go to a different Burger King this one isn't worth it if this is how they make their food or have to remake it I should say.
Atmosphere: 1
Food: 1
Service: 1
Worst Burger King. They made me wait out front for 8 minutes for an order of hash browns and french toast sticks… then didn’t even give me the french toast sticks.
Atmosphere: 1
Food: 2
Service: 1
Portions are small, nuggets were old and dry. Needed sauce!
Restaurantji Recommends
This place needs some work. From not communicating about items being out of stock to poorly maintained restrooms and Sticky tables... this place needs some work... and also, they need to learn to fill their fry containers... I ordered a large fry and got a medium amount of fries. Didn't even fill the container, there was so much empty space.
Atmosphere: 1
Food: 4
Service: 3
Holiday and clearly understaffed but they were nice.
Atmosphere: 1
Food: 3
Service: 2
Heather had great customer service. My food was hot and made the way I ordered it.
Atmosphere: 5
Food: 5
Service: 5
Alexis gave good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
They really need to get it together here worst place I've ever been to
Atmosphere: 1
Food: 1
Service: 1
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