The absolute worst visit to a Burger King, in my entire life. Sat at the drive thru box for 17 mins. When she was finally ready to take my order, I had to repeat it SEVERAL TIMES! Got to the window, took 10 mins for a whopper jr. Got to the parking lot and opened the burger. Surprise, it was ice cold! I was so fed up by this point, I tossed the food and went some where else!
Atmosphere: 1
Food: 1
Service: 1
Rebecca P
I usually love the BK. I've always thought they had a superior burger up against fast food burgers. The place is not very busy so you would think they would put a little more care in building an order for you. The buns were stale they crumbled apart. The burger was super sloppy and slapped together. Cmon BK. Get back to what you used to be. Be the king. Take pride in your work and the food you put out. Be the place in town that has a long line of customers. You have the name, take control. Don't be the place people are always disappointed. You got this.
Atmosphere: 4
Food: 3
Service: 4
Luke baker
Best customer service at this location better than any other bk I have ever been to
Atmosphere: 5
Food: 5
Service: 5
Taylor Made Parties
John (night manager) was absolutely amazing. The customer before us did a huge order and he was super polite and let us know ahead of time that our wait was going to be a little longer than usual. He was so friendly. Super glad we stopped and got our food there instead of somewhere else.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Jeremy Garcia
If you want cold food with semi stale buns,this is your place...never had a issue with double woppers..
Atmosphere: 3
Food: 1
Service: 3
alexgamertheminer
Food is
Atmosphere: 3
Food: 3
Service: 3
Randy Shaw
We went there earlier this week. Ordered a burger. It was without question one of the worst I have eaten in recent memory. The bun was stale, the lettuce was stringy, the patty was dry, and there was entirely too much mayo. Not to self, go light mayo from now on. Fries were fresh, but the rest was less than satisfactory. I will go without next time and fix something when I get home
Food: 1
Kathleen Hayes
The people are always nice and the food always disappoints. Cold food that's slapped together with little care to appearance or quality. I don't think I've ever had a shake there simply because the machine was always broken when I asked.
Atmosphere: 2
Food: 1
Service: 5
Gail Shellhart
Springfield Burger King is awful and the food is always cold. I've given them any chances . I will not return to the Burger King.
Atmosphere: 1
Food: 1
Service: 1
JD Russell
They forgot the toy but amazing serv8ce from tored and worn out people. They were beat but still friendly and pleasant. I go there regularly (minus one star for the kids meal toy but 5 stars otherwise)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper Sandwich, Whopper, Zesty Sauce
They provide no tamper evident seal on fountain products going out for third party delivery. I have brought this up multiple times with them and they seem oblivious to the concept of food security. This is probably not a safe place to eat.
Stephanie Petersen
I order food through their burger king app, had the worst experience with the current manager. She argued on the phone with me about my child's food and didn't want to make my food. She gave my order to someone else before my door dasher got to burger king. I will never order food through them ever again. The WORST, WORST experience I have ever had. I hope they can get a manager that actually cares about the customer's.
Atmosphere: 1
Food: 1
Service: 1
cherish porter
food was a little over cooked... and the drive thru is slow. but amazing customer service from the guy working the window.
Went through the drive thru. It took 5 minutes for them to take our order and no one was in front of us. It took them 10 minutes to give us only one of the 3 meals we ordered. We were asked to pull around front. We waited an additional 10 minutes for our food. Then they forgot to give us our drinks.
Atmosphere: 1
Food: 5
Service: 1
Mary LaChmabre
Legit one job, make the food that we asked for, take our money and give us food. Y'all couldn't give the one ham croissantwhich we asked for, instead only gave sausage. Even showed ham on the receipt so I know it wasn't our fault. This is not the only time we've had issues with this location giving wrong items or missing items in our orders.
The absolute worst visit to a Burger King, in my entire life. Sat at the drive thru box for 17 mins. When she was finally ready to take my order, I had to repeat it SEVERAL TIMES! Got to the window, took 10 mins for a whopper jr. Got to the parking lot and opened the burger. Surprise, it was ice cold! I was so fed up by this point, I tossed the food and went some where else!
Atmosphere: 1
Food: 1
Service: 1
I usually love the BK. I've always thought they had a superior burger up against fast food burgers. The place is not very busy so you would think they would put a little more care in building an order for you. The buns were stale they crumbled apart. The burger was super sloppy and slapped together. Cmon BK. Get back to what you used to be. Be the king. Take pride in your work and the food you put out. Be the place in town that has a long line of customers. You have the name, take control. Don't be the place people are always disappointed. You got this.
Atmosphere: 4
Food: 3
Service: 4
Best customer service at this location better than any other bk I have ever been to
Atmosphere: 5
Food: 5
Service: 5
John (night manager) was absolutely amazing. The customer before us did a huge order and he was super polite and let us know ahead of time that our wait was going to be a little longer than usual. He was so friendly. Super glad we stopped and got our food there instead of somewhere else.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
If you want cold food with semi stale buns,this is your place...never had a issue with double woppers..
Atmosphere: 3
Food: 1
Service: 3
Food is
Atmosphere: 3
Food: 3
Service: 3
We went there earlier this week. Ordered a burger. It was without question one of the worst I have eaten in recent memory. The bun was stale, the lettuce was stringy, the patty was dry, and there was entirely too much mayo. Not to self, go light mayo from now on. Fries were fresh, but the rest was less than satisfactory. I will go without next time and fix something when I get home
Food: 1
The people are always nice and the food always disappoints. Cold food that's slapped together with little care to appearance or quality. I don't think I've ever had a shake there simply because the machine was always broken when I asked.
Atmosphere: 2
Food: 1
Service: 5
Springfield Burger King is awful and the food is always cold. I've given them any chances . I will not return to the Burger King.
Atmosphere: 1
Food: 1
Service: 1
They forgot the toy but amazing serv8ce from tored and worn out people. They were beat but still friendly and pleasant. I go there regularly (minus one star for the kids meal toy but 5 stars otherwise)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper Sandwich, Whopper, Zesty Sauce
Restaurantji Recommends
They provide no tamper evident seal on fountain products going out for third party delivery. I have brought this up multiple times with them and they seem oblivious to the concept of food security. This is probably not a safe place to eat.
I order food through their burger king app, had the worst experience with the current manager. She argued on the phone with me about my child's food and didn't want to make my food. She gave my order to someone else before my door dasher got to burger king. I will never order food through them ever again. The WORST, WORST experience I have ever had. I hope they can get a manager that actually cares about the customer's.
Atmosphere: 1
Food: 1
Service: 1
food was a little over cooked... and the drive thru is slow. but amazing customer service from the guy working the window.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Crispy Chicken Sandwich, Impossible Whopper
Went through the drive thru. It took 5 minutes for them to take our order and no one was in front of us. It took them 10 minutes to give us only one of the 3 meals we ordered. We were asked to pull around front. We waited an additional 10 minutes for our food. Then they forgot to give us our drinks.
Atmosphere: 1
Food: 5
Service: 1
Legit one job, make the food that we asked for, take our money and give us food. Y'all couldn't give the one ham croissantwhich we asked for, instead only gave sausage. Even showed ham on the receipt so I know it wasn't our fault. This is not the only time we've had issues with this location giving wrong items or missing items in our orders.
Atmosphere: 3
Food: 3
Service: 2