Burger King

2790 Gateway St, Springfield
(458) 201-8613

Recent Reviews

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Just Me

This place is tiny. Had to wait a long time in drive thru which messed up the tiny parking lot traffic. Just cramped. But on the plus side my food was good, made right, AND I was offered a crown. Thank you 😁

Atmosphere: 1

Food: 4

Service: 5

Recommended dishes: Whopper Jr, French Fries

Empress S.

Pretty good. Wish the portions wouldn't keep shrinking though...

Jill Hoff

I ordered the mushroom Swiss melt and the bread was not toasted at all, and the onion rings tasted funny, we had to drive around and wait for our food after we ordered, and after getting the good the fries were cold and the chicken sandwiches were dry, not great food, but too far to drive back we live in cottage grove and stopped there for food after the movies. And within an hour of eating i had all the signs of food poisoning, not happy at all will not be going there again.

Atmosphere: 2

Food: 2

Service: 2

Marty McFly

Solid customer service. Very prompt. Got everything correct. Only downside was everything tasted old, flavorless, and freezer burned.

Atmosphere: 5

Food: 1

Service: 5

Mavis pas

Only place to get drive through impossible burger which was delish

Atmosphere: 2

Food: 3

Service: 3

Kim Lesh

Ordered the new mortician spooky shake and got vanilla ice cream with syrup. Nothing extra! No sprinkles! Unpleasant employees and day manager.

Food: 3

Recommended dishes: Whopper Meal

Ben Reeds

the food at this location is so bad. i swear burger king didn’t use to taste this awful. everysingle time i go here i regret it.

Food: 1

Renee Mustoe

Fast and friendly

Atmosphere: 5

Food: 5

Service: 5

Bryan & Jessica Mumme

I have to admit that until a few months ago, I couldn’t have told you the last time I went to a Burger King. It seems like everybody else like McDonald’s and Wendy’s had been far more in the forefront of my mind.

My wife and aI like to get a quick breakfast on Sunday mornings as we are heading out for the day. It used to be a stop at McDonald’s for the most part, or randomly another place. She smartly said, “Why don't we try Burger King for a change”. We ordered ahead on the app, and headed that way. We arrived and pulled into the drive-through where we were pleasantly greeted and asked how we could be helped. My wife gave her name and said she had a mobile order. They politely said, “Great! Let me look that up for you you”. Just after, they enthusiastically asked us to pull to the window and they would get everything ready for us. We arrived at the window to a smiling employee letting us know they will have our order out quickly. About a minute later, our hot, fresh breakfast sandwiches were brought out with a smile, and a “Have a great day”.

This is not just a one-off experience. This has been a constant for months. Even when my wife had a bandage on her arm, they asked if they could give her a complimentary cookie to help. The management and/or owners of this store definitely have it right. Even when an employee who was emptying the trash who had the headset on saw us pull up to the drive through, he immediately welcomed us and apologized that it would be a couple of minutes until he could help. The service has always been top-notch here, and continues every visit.

You might be thinking the service was great, but what about the food? One of the reasons we keep returning is the food is VERY fresh and hot every time we get it. You can tell somebody wasn’t in a big hurry, but rather focused on making sure the sandwich was assembled correctly. Nothing is falling off the sides, the wrapper is tight and holding everything perfectly.

I would say this location is definitely set up for drive-through, online/app orders and Door Dashers, etc. The lobby for eating is very small, and I think that is on purpose. Their location has small footprint, but they take advantage of every square foot they have.

Thank you to all who work and own and/or manage this location. Keep up the great work, it is greatly appreciated!

Food: 5

Service: 5

brian goodgion

Jessica was great good service and she smiled and made eye contact

Atmosphere: 5

Food: 5

Service: 5

Jared Wheat

Not entirely sure how something can be discontinued yet still displayed on the digital menu in drive-thru... Either change your sign or sell what you're offering.. Burger King is on its way out

Atmosphere: 1

Food: 1

Service: 1

Randi R

Tasted very bad everytime i order from this store it gets worse

Food: 1

Gavin Reffstrup

I can in and ordered food and the people there were kind and helpful and the food came out quickly and tasted great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets, Whopper Meal

Jessi Sater

Clean, personable, great food. Had an absolutely wonderful time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Bacon Double Cheeseburger

Charlene Brigham

We had just flown in from Alabama on a late flight. We hadn't had more than a couple of cookies given by the airlines. We still had 2 hours to drive home. I have food allergies. Burger King is the only fast food I can safely eat so that is why we chose this place. Plus the only one open close to our route. I usually by a Jr, but I was really hungry. My burger was the best I have had yet. It was charred on the edges that made it even better. The young man who waited on me was so. Ice and did a great job ????

Dietary restrictions: I am allergic to milk protein and only takes a molecule to make me sick. I always asked if they handle cheese to please put on fresh gloves. The young man informed me they were using fresh gloves. (Thank you very much ?)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper Meal

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