Domino's Pizza
1812 5th St, Springfield
(541) 746-3030
Recent Reviews
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They make it impossible to order under 20 for delivery n don't even give you a chance to call!!!! Just lost this guy your pizza sucks anyway
Poor management and lack of owner engagement in franchise zero customer satisfaction training I have just started going to other locations
Atmosphere: 1
Food: 4
Service: 1
Absolutely worst dominos in lane county! Manager doesn't care!!!
Atmosphere: 1
Food: 1
Service: 1
I have mostly no problems with this dominoes, we get pizza from here often. Staff is great, delivery is great. But for the love of God get a new pizza cutter. I don't know if you need to replace the person or the blade, but get a new one. Almost every single pizza we order we have to re-cut at home.
Atmosphere: 5
Food: 5
Service: 5
I’m extremely frustrated. I was delivered the wrong pizza. I tried calling the store and using their app, but I couldn’t get anyone on the phone. They never answered. It should be so easy to fix a simple issue, but I still didn’t get the pizza I ordered. Terrible 😞
Atmosphere: 4
Food: 4
Service: 1
Save yourself the headache. This location is awful. They mess up orders every single time. Or the pizza tracker will tell you 10 minutes and they take 2 hours. It's never been a pleasant experience ordering from this location.
They never answer the phone
AMAZING
Atmosphere: 5
Food: 5
Service: 5
I don't trust you guys
Always good and fast either way pickup or delivery
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pepperoni Pizza, Tater Tots
Restaurantji Recommends
Today I ordered a pizza from them for delivery and they was minimal topping and there was hardly any cheese on it as well. I like there pizza but today I as bad. That was the first issue the second issue is I called and asked about a topping that I found in the app a month ago and the staff member that answered the phone was extremely rude and very argumentative with me. If the service star could have been a negative would have given it that.
Atmosphere: 1
Food: 1
Service: 1
Ordered food for work, and they messed up my order. They told me they’d give me a free pizza on the app, and it never showed up. So I tried calling them (started calling at 10) no one answered the phone for 2 hrs straight of me calling. Even used 2 different phones.
Atmosphere: 1
Food: 1
Service: 1
This store will not take $50 bill on a $20 order. They told us to go make change at the gas station. Unbelievable considering the line we had to wait in at their drive up window.
Atmosphere: 1
Food: 2
Service: 1
Ordered two pizzas at 8:15pm and at 10:45pm I called to see where they are at (I know they are busy) phones took nearly 45 min for someone to answer. Turns out the order never went threw on thir end ( I called the store to order) I get that stuff happens but I was told I could receive a 2 liter of soda for my trouble......... A 2 LITER!!!!! Back when I worked for domino's, we did whatever we had to do to make it right for the customer. I asked for a simple, two topping pizza to be added to my account to entice me to come back and spend money. And all they could offer me was a two liter of soda........That's insulting after spending 3,1/2 hours waiting and another hour waiting on the phone. Thanks Domino's but this is the third (and final time) this has happened. I will not be returning.
The manager on the phone was wonderful ?
The Driver was very kind and considerate. Great crew of people.
Food: 5
Service: 5
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