Five Guys

3266 Gateway St #103, Springfield
(541) 654-0780

Recent Reviews

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K.H. JONES

Expensive but tasty

Atmosphere: 3

Food: 4

Service: 4

Jeri Lynch

Juicy, hot, melted cheese goodness. Thats all I gotta say.

Atmosphere: 5

Food: 5

Service: 5

Suanne Palazzolo

Went in with my husband and kid yesterday for lunch. Clearly ordered my food with a large extra fry. Left a $6 tip before waiting for my food. They left out a large fry I clearly asked for and I offered to buy another for myself. The guy was rude and questioned me asking for a large fry then the employees decided to snicker back and forth and act like I didn’t deserve good customer service. I waited for my large fry as I watch my family eating from a distance. I got served soggy uncooked fries loaded with salt. As I went back to ask for good fries they didn’t even say sorry just snickered again. As I was waiting for fries first in line I watched as the first batch of fries came out and they served them to the ones behind me in line. I asked why I didn’t get served they said they needed a special pan for my fries but I wondered why they didn’t have that pan ready when they knew I needed less salted fries and to be cooked fully. Leaving me to standing waiting for fries for my dinner while my family I let them eat theirs so it wouldn’t go cold while I waited, but I sure did eat a cold burger after my wait. Not to nice not even a I’m sorry or sympathetic to what I just experienced for my $46 lunch out at a burger joint. I love the one on gateway never had a issue. I won’t be back to this one for sure.

Atmosphere: 1

Food: 1

Service: 1

Jessica Minjock

The worst burger I’ve ever had, cold, soggy and falling apart.

Joanna Jameson

Great as usual- but heavy on the Cajun seasoning on my fries, couldn't eat them

Atmosphere: 5

Food: 4

Service: 5

Olson and friends

I came in Monday afternoon and the atmosphere was super upbeat and welcoming, the young man at the register knew his stuff and and the young man on the grill was getting down to some tunes, had an employee running around cleaning up and stuff, was just a really welcoming environment! Definitely coming back here again

Atmosphere: 5

Food: 5

Service: 5

delta shahan

Friendly Professional, Amazing and GREAT burgers

Atmosphere: 5

Food: 5

Service: 5

Juan Flores

Great fast food. Our favorite hamburgers. Free peanuts!🥜

Atmosphere: 5

Food: 4

Service: 5

Dakota Todd

The food is worth every penny.

Elizabeth Lise TVillalpando.Ellison

They are very accommodating.
I make sure I go when a place won't be busy if i ask for things to be special.
But they are very accommodating.

Atmosphere: 5

Food: 5

Service: 5

Santos Sanchez

Good food but the prices are outrageous to feed a family.

Atmosphere: 5

Food: 5

Service: 5

Bobbie Becquart

Awesome. Great burgers. Clean restaurant.

Atmosphere: 5

Food: 4

Service: 3

Merra

Gluten-free french fries that don't make me feel sick!

Atmosphere: 5

Food: 5

Service: 5

Kahlan Buchanan

One thing I have a hard time with is I love fris and I can't touch there's they are cooked in peanut oil so I couldn't even help my daughter with hers I couldn't even touch her bag to carry them so if your allergic to peanuts might not be the best place to eat they do also have open bags of peanuts for people to eat i wish they used a different oil but the burgers are great either way

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Burger

Madeline Montano

Love it ❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Little Bacon Cheeseburger, Medium Size Fries, Bacon Cheeseburger Single

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