IHOP
3427 Gateway St, Springfield
(844) 428-8164
Recent Reviews
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Food was delicious, but the service was amazing. From the host to our server Alexis who was very attentive and nice throughout our time there. We will be back!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buttermilk Pancakes
Food is not as good as it used to be
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: World-Famous Pancake Combo, Hash Browns
We had a group of 20 people for a cast party. They were so sweet, always on top of it. And the food was amazing. They really made sure we were taken care of despite our huge group.
Atmosphere: 5
Food: 5
Service: 5
Very tasty. Good amount of food for $7.
Atmosphere: 5
Food: 5
Service: 5
Very busy. Long wait time. Food was over cooked.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: World-Famous Pancake Combo
We ordered the 2 / 2 off the senior then the French toast and sausage, which we tried to order after special menu but it's only Monday through Friday. She said from my mom's. It would be the same on the senior menu as what it was on the $7 menu. It came out to be 1159 on the senior menu. Not 7, but she would not acknowledge it. But the worst thing is, the food was horrible. Non, edible, they would not. They would not take the whole meal off even though that we could not eat. It still charged us $11.18. For something that we could not even eat. Do not recommend go to Denny's around the manager.
Was talking so loud that we heard that his bank. Drop was short.
Something that customers don't need to know.
Best restaurant I’ve ever been to, nice people and staff😁
Atmosphere: 5
Food: 5
Service: 5
Been here twice - first time they seemed under staffed but second time they were busy but well managed for it. Drinks came out quick, manager and waitress checked in frequently, food was great. Seems like they worked hard to improve things and it shows.
Atmosphere: 4
Food: 4
Service: 5
Good food a bit slow.
Edit: This last visit the food was great and the service was fast. The $7 value menu has great options that are tasty and filling.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Buttermilk Pancakes
It is so cold in the restaurant that you can’t even enjoy your food. The workers were even wearing puff jackets and sweaters as they work. My suggestion turn on the heater and let your customers be comfortable.
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
Great to have such predictably good food. Service today was excellent.
Atmosphere: 4
Food: 4
Service: 5
My family of six, four of which are young children, just had the best restaurant experience of our lives at this IHOP! We were immediately greeted with enthusiasm by Thomas and promptly served drinks. He made the kids extra special hot cocoa with sprinkles and gave them their pancake choices with pure joy. Kimberly also took excellent care of us throughout the meal, ensuring we had everything we needed. The whole staff were very diligent and careful in regards to an allergy to make sure there was no cross contamination in the kitchen and I felt safe eating my food. Our food was hot and tasted wonderful. Our visit was ended with Thomas making all four kids paper airplanes and bringing smiles to their faces. We went in with expectations of a sub-par chain restaurant experience and left blown away by the service and eager to return!
Thank you Thomas and team!
Atmosphere: 5
Food: 5
Service: 5
Local pancake place. It feels like home here and the servers are very nice
Atmosphere: 4
Food: 3
Service: 4
Great service, great food, great waiter, Bruce was attentive and kind, what else can I say, you hope for a waiter like Bruce
Update, went there today service at the very best lacking, food below par, I ordered fried chicken dinner with side salad was never informed that they have only to dressings,Ranch and honey mustard, ranch is ok but the black pepper in the ranch dressing gives me burning indigestion, and the chicken was cooked to almost burned let us just say it was not golden brown, the broccoli was cold, frankly I ate it because I was hungry and I didn't want to make a scene, and the coffees was weak, so the upshot if you want a burger IHOP is a choice, me I plan to go somewhere else, I will not be back, to bad IHOP was my favorite restaurant when I was a kid.
Ghostrider, out
Update, went there for Christmas breakfast and was not disappointed, I highly recommend this restaurant for any meal and time, had breakfast it was great. Still a place to go.
Just had the fisherman's platter it was fantastic, well cooked and perfect balance of flavors, nothing clashed, and wait staff flawless.
The only thing the need to have malt vinegar.
As always a full 10 stars across the board.
The coffee doesn't give me indigestion, and it has a good taste.
Again a full 10 stars
Atmosphere: 5
Food: 5
Service: 5
Good food great service, jasmine exceeded expectations and did an amazing job even with how busy it was. More than helpful and made sure we had as good of a breakfast as possible. Definitely coming back just because of the service from this waitress:)
Atmosphere: 3
Food: 3
Service: 5
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