Jack In The Box
1805 Pioneer Pkwy E, Springfield
(541) 746-9940
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I called here to ask to speak to a manager about a messed up order from last night they didn't have a manager the female that answered the call around 2:08 was very stereotype against me and told me a lot of people call in to get free food wow that really hit deep I will take my money else where that was just down right disrespectful I wouldn't ever want to hire someone who pass judgement on theres like that if I was the manager I wouldn't want that person respsenting my food place wow so hurt
Atmosphere: 1
Food: 1
Service: 1
Man I remember when Tracy was the district manager an he was always in there making sure the food an service was perfect. Its been years since he left an I thought I'd give it a go since everything's closed but man did it go down hill. $4 for half full fries, a dry bacon cheeseburger an the grilled cheese is flat bread with fake cheese. Shouldn't have let that man go he made u guys
Atmosphere: 1
Food: 1
Service: 1
Ordered a box of the special flavored curly fries. I knew this was going to happen but my passenger really wanted to go here.
This box was $4. And it should have ben full in my opinion. I almost went back in because what the actual heck. I mean come on. Im not saying make it explode but at least to the top. Its only half way filled. Not to mention these are already small boxes. They are potatoes not rare gems. 🤦♀️
Atmosphere: 3
Food: 2
Service: 1
Ordered on the app and it took 5+ minutes of me standing at the front counter to receive my order after the app said it was ready. The tacos were absolutely lathered in a thick orange grease that had spread across all of the other food and was literally dripping through the bag. At least the table was clean.
Atmosphere: 2
Food: 1
Service: 1
Terrible service from night cashier! She was rude!! Our fries were cold and hollow like they'd been sitting there for days! No bueno!!
Atmosphere: 1
Food: 1
Service: 1
Instead of giving me the burger I ordered, I was given this disgusting sandwich combo with sausage patties.
Atmosphere: 1
Food: 1
Service: 1
I know it's just fast food but this place is an absolute joke.. We spent almost $30 and they gave our order to somebody else, then turned around and tried to give the same food that the other person had already touched to us!! 🤮Then when I told her I wanted it remade she was completely annoyed.. She took the tray, but I know all she did was go in the back, take it out of the box, and put it on a different tray cuz everything was cold.. Our burger meat also tasted old, yuck.. definitely won't b back..
Atmosphere: 2
Food: 1
Service: 1
Waited 15 minutes and no one was at the front counter. The workers kept looking at me and going back to socializing/cooking.
Atmosphere: 1
Food: 1
Service: 1
Good food. Very nostalgic. Little too greasy.
Atmosphere: 4
Food: 4
Service: 5
Slow
Edit, a week later. Still slow. You wanna fix it? Get more people. Quality people.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went in today and got 2 burrito meals and a burger staff was rude on the speaker when we got to the window not a single word was spoke to us and everything in the bag was filled with grease absolutely gross
Atmosphere: 1
Food: 1
Service: 1
Quentin that works the drive through is the coolest employee. He's a true ride or die homie!
Quentin as in Tarantino!
Atmosphere: 4
Food: 4
Service: 5
10/10, lovely polite people, good food, great prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Egg Rolls
Don't order the fish combo! Almost instant food poisoning.
Atmosphere: 2
Food: 1
Service: 2
Wish I could give Zero Stars. Used app to order at 6am after my 12hr work shift. Went to pick it up and the drive thru was blocked off with cones. Tried to knock on the window, and a lady who only spoke Spanish kept saying "un momento" then kept laughing at me. After 35min later, I left and now have to dispute the charge with my bank because I never even got the food I paid for thru the app. Also, NO ONE ever answers the phone there. This is not the only time a Spanish only speaking employee couldn't\wouldn't help me. Regional manager needs to review this place and PLEASE get the crew and supervisor here right. Last time I had an issue here, the "Supervisor" muttered "Punto" to me in Spanish when they forgot my drink. This place is a wreck. The tacos are nostalgic for me and my family, but no longer worth this crap.
Kid-friendliness: Not. The employees are angry and seem irritated at all times. Drive-thru only.
Atmosphere: 1
Food: 1
Service: 1
Loading...