Jimmy John's

3336 Gateway St, Springfield
(541) 747-2000

Recent Reviews

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Kathleen Jackson

The people working there are in such a hurry to make your sandwich that as you order they are making it and having to take things off because I'm not done ordering...(I didn't want tomatoes) then they give me a dirty look. Geez. Get it home and for 13 dollars for their regular sandwich I get super stale and hard bread.
Go elsewhere for a good sandwich that is appropriately priced.

Food: 1

Service: 1

Shorty

The food is great, although they made my sandwich so fast while I was paying and forgot to remove and add the items I requested. Be sure to check the sandwich before you leave. The ice or water tastes terrible in the dispenser.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dasani Bottled Water

jennifer brown

Really appreciate Matt’s positive demeanor. He gave us excellent service. Was very friendly and full of Christmas cheer.

Atmosphere: 5

Food: 5

Service: 5

Dallas

You guys need to deliver farther or go through doordash/uber eats more. My favorite sandwich place and y'all don't deliver to my work or home and I ain't even that far away either.

Atmosphere: 5

Food: 5

Service: 5

Shelli Buractaon

Showed up at 6pm. Only 1 guy and 1 girl working. Ordered 2 sandwiches but it would be 20+ minutes because the bread was in the oven. So we ordered 2 wraps. 25 minutes later, no wraps yet. Asked the guy about our order. Oh sorry, your slip is still here on the counter.... He never gave it to the girl. Got our $ back and went next door to Cafe Yumm

Service: 1

S stra

Put an online order in to pick up on the way home from work. Wasn't done when I got there to pick up but worse they didn't even start it. I watched them skip over my order 5 or 6 times even after I asked about it. Waited in the store for 25 minutes fir a sandwich that was ordered 20 mins before I got there. All in all it took an hr from order placed to actually getting my food. The employees were all pretty meh about everything and everyone there. I was not the only one waiting also. I usually go to the other one in town but was on this side of town so thought it would be faster. Nope. Have only been to this location like twice before and one they made every sandwich wrong and one time they were just closed at like 1pm on a Friday. My bad for giving them a 3rd chance. Either apathetic employees or slow service is fine as I get they are minimum wage jobs that suck but you gotta only suck on one part

Atmosphere: 1

Food: 4

Service: 1

Joshua Boyer

Rode my bike 5 miles to get a sandwich on a Sunday afternoon, they were out of almost everything and closing early at 2pm. There isn’t a staffing shortage, there’s a management and pay shortage.

Atmosphere: 1

Food: 1

Service: 1

Linda Jordan

I made my way to a new place and this was a positive experience. I liked everything about it from staff to food. Definitely going back soon.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salami

Molly R

Very slow service. Never had to wait anywhere near this long at a Jimmy John's. Just bizarre. Sandwiches did taste as they should, at least. But part of why I come here is for the speed.

Atmosphere: 2

Food: 4

Service: 1

Javon Stepan

The manager staff there are really great had hard time with my card and they worked with me and didn’t make me feel embarrassed or uncomfortable

Atmosphere: 5

Food: 5

Service: 5

Misty Smith

They didn’t even make the sandwhich with the toppings it came with. Bad service lt was all together a horrible place to go for lunch. Even the soda sucked was not work the $18 I spent. Will never go there again

Atmosphere: 1

Food: 1

Service: 1

Stephen Butler

I showed up here to pick up an order for uber eats. As i walk in no one says anything to me. No big deal, I go to the pick and patiently wait. As I'm waiting NOT ONE employee made eye contact with me. The sense of urgency here is zero, awareness is zero. Ordercanceled, moving on,

Service: 1

TheMushroomMan

Got here at 9:30pm. Sign and internet both say it’s open till 10pm. Watched as the employees all just stared at me from Behind the counter. They turned off the lights and waited until 10 to leave. Won’t be coming here again.

Atmosphere: 1

Service: 1

B C

Good enough

Atmosphere: 4

Food: 4

Service: 4

Hobie

Always great and friendly service, with a hardworking crew.

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