Jitterbug Java

449 Q St, Springfield
(541) 988-9000

Recent Reviews

Sort by
Courtney Bray

Best coffee, and best employees!!

Levi Strausbaugh

Amazing drinks especially the milk shakes, and super nice staff

Rebecca Fernandez

I loved jitterbug so much, the owner makes the BEST drinks, when you get her. Lately, the past few times we have went, the quality of the drink has gone down. There's a young blonde in the A.M. who answers with an attitude almost every time, theres been a time where I had to drive off due to waiting so long for her to answer. She doesnt make the drinks the same and often times we just can't drink what we ordered cause the taste is way off. I boasted this place to my SIL & Coworkers and they have had the same experience.

We love when we get the owner, she's a vibe!!! And the young burnette, she's very nice and makes the drinks good too. It hurts to post this cause I love jitterbug.

Atmosphere: 3

Food: 3

Service: 3

marcymillz

theeeeeeee spot to get your coffee in springfield

Atmosphere: 5

Food: 5

Service: 5

Ben Reeds

i always leave with a smile and yummy coffee

Atmosphere: 5

Food: 5

Service: 5

tina lubahn

Best espresso milkshakes in Springfield. Staff is ALWAYS friendly.

Atmosphere: 5

Food: 5

Service: 5

Roscoe

Came everyday for two years on my lunch, 32oz mocha milkshake got me through the day everytime! I don't get to go as much now because I'm on a motorcycle now and there isn't cupholders. Faces and personalities have changed a bit over time, with the exception of a couple of beautiful ladies that have stuck around for many years because they're the best! Have patience, sometimes there's only one person running two windows, and while they are fast, everything is hand made and fresh. Hands down best Mocha milkshake in springfield!(my opinion, fact unkown).

Atmosphere: 5

Food: 5

Service: 5

Ky Fireside

Update: this place has been a lot more consistent lately and I have to commend them for it. The mocha milkshake is STILL unlike anything I've had anywhere else.

Recently I have been finding this place closed well before the posted hours. Not that the hours are actually clearly posted anywhere. Google said they're open until 6. Apple maps said 7. I show up at 5:15, sometimes 5:45 and find the place is staffed but inexplicably not serving. It's a shame. That mocha milkshake is unparalleled. There is no coffee shop or ice cream parlor around that has managed to perfect the texture like this.

Atmosphere: 5

Food: 5

Service: 5

Daniela White

We came here after my ob visit, and when we drove in the right way, we were told we can’t be served unless we turn the car, so instead he parked and I walked outside in the freezing cold to order my iced dirty chai. When we left there was other cars facing the same way that weren’t told to face the other way. She said( blonde girl in her early 20’s) that it was new in management to avoid car crashes” but regardless there was no signs. Disappointed.

Atmosphere: 1

Service: 1

Cynthia Felton

2days in a row ordered hot coffee and received Luke warm ones

Silver Fire

In the past I've had nothing but awesome service but now under new ownership I don't know what happened. I recently wanted to get coffee. I waited in line and there was a car in front of me, no biggie. Another car pulls up to the window and was in and out quickly. Me on the other hand waited 10 minutes and the car in front me never moved. I decided to leave and looking back at Jitterbug the employee and person were causually talking. I guess Jitterbug doesn't care about having customers? Poor customer service or lack in general.

Natalie Brown

got a vanilla latte and it was undrinkable… unless you enjoy pond water. Tasted like water and milk with lots of coffee grounds on the bottom. The girl working also made us feel like we were an inconvenience. We will not be back.

Food: 1

Nic Wilson

Waited for 30 minutes, kept serving everyone on the other side, ignored our line the whole time

Service: 1

Courtney Bray

Love love their mocha milkshakes, and flavored redbull. Their staff is top notch and always so kind. Shout out to Christina who is my favorite in the world!

Atmosphere: 5

Food: 5

Service: 5

Becca Portugal

this place has good mocha milkshakes but the employees for the 2nd time has over charged my debit card and this is stealing from customers. I would recommend everyone to check their transactions with this place as dishonest people work there

Loading...