Darlene Hrouda never once spoke to the nephew or anyone actually in charge.
I am THE NEPHEW. No one spoke to me. No one in charge would have suggested you’re trying to get discounts. Joeys policy for anyone ANYONE who is dissatisfied is we will gladly remake a pizza or give your money back if you give us a pizza that is not to your liking and/or call us THAT DAY or the next. Not a week later with no pizza.
We also have it clearly posted at the restaurant that we do crispy crust and VERY light sauce (Crispy on the BOTTOM The “middle” as you call it, between the cheese and the part that touches the oven stone, will OBVIOUSLY be soft as it is covered with sauce and cheese. That part is not going to crisp up. It’s not raw. It’s not going to be crispy THERE any more than your sliced bread at home is going to be crispy in the middle. Crust is on the OUTSIDE.
It has been relayed to me that you are dissatisfied with the amount of sauce but refused “extra” sauce, insisting that you “just wanted it the way it’s always been.” That doesn’t help us. Either you want more sauce than you got, or less sauce than you got. Give us a quantifiable amount and we’d gladly oblige. You may stand there and watch me sauce it if you like and say “when”. I’ll run right in and prepare and cook your pizza MYSELF.
I’m sure you know it’s very hard to maintain consistency throughout the decades you’ve personally been coming in while we see employees come and go. I wish I could personally make everyone’s pizza exactly as they like it but I have to go home and care for my family every once in a while. I’m very sorry you had a bad experience, all the more, twice in a row. I hope that you can consider the hundreds of pizzas you’ve had with us as loyal customers and maybe refrain from leaving a negative review after two that went awry. I searched for all your positive reviews after those hundreds of good pizzas in the last twenty years but I dint find a single one.
Please stop interacting with Camryn on this matter. She is a 19yo employee and is wracked with anxiety over this.
Atmosphere: 5
Food: 5
Service: 5
Camryn Long
Darlene, there isn’t much I can do for you seeming that the “raw” part is under the cheese. That is how pizza is. Everywhere. The bottom is crunchy, the ingredients are all cooked and then under the cheese is the sauce and the pizza dough. Also Chris Carter is the nephew and my name is spelled Camryn. I also didn’t request you to send them (the pizza photos) to me I respectfully told you on the phone that during the height of rush hour I wouldn’t have time to look over the photos which is when you asked me if you could send them to me personally. I also told you on the phone by doing that I still wouldn’t be able to guarantee a refund. If anything me being willing to give you my PERSONAL phone number should show I had no malicious intent and was actively trying to help since I didn’t need to do that. I tried to stay out of it because it’s clear we can’t make you happy. I have been nothing but respectful and trying to help but I won’t sit back as you drag my coworkers and joeys pizzas name through the mud.
Atmosphere: 5
Food: 5
Service: 5
Justin Morris
I love joeys pizza. I would travel a million miles to have their pizza. Thank you joeys
Atmosphere: 5
Food: 5
Service: 5
Darlene Hrouda
Use to be the best for years but our last two pizzas were uncooked in the middle, flat, very thin and had very little sauce. Brought it to the owners nephew's attention and he suggested we brought it to his attention to get a discount and made no apology and they stopped selling decent beer a couple of years ago. We won't be going back with that kind of attitude and quality. I would post pictures of the last two pizzas but don't know how here. Chris Carter, who ever you are, I did bring this to the nephews attention through Cameron and also sent photos prior to the responce. It's probably a good thing I can't post the photos here or I would have. If you are indeed the nephew Cameron was referring to I sent the photos to the phone # she requested which I will not post here.... Our last two pizzas have been flat, raw in middle and had little to no sauce on them and even though we reminded Cameron that the prior pizza had that problem (which was also brought to Cameron's attention at that time) we really thought this last pizza would have been up to previous standards. Sadly it appears that those standard have changed.
Atmosphere: 1
Food: 1
Service: 1
BOB ORCUTT
The pizza is very good
Atmosphere: 5
Food: 5
Service: 5
Marissa
haven't had pizza this good in so long
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Canadian Bacon \u0026 Pineapple Pizza
Harmony Cannon
Very good pizza. Great atmosphere. Very friendly staff. Lots of video games.
Atmosphere: 5
Food: 4
Service: 5
All Things Nerdvanna
They never pick up their phone... either they keep it off the hook or never pick up...
linda McKenzie
Best pi,zza in town. We live in AZ part of the year, and many times during our time away my husband will say he can't wait to get back to OR for Joey's great pizza. We almost always make it within the first week or two.
Jon Reasoner
Pretty good Pizza. Could use some interior updates. I liked the arcade games and pinball.
The best parlor pizza and much cheaper than most other places.
Nathan Wobbe
Still the G.O.A.T. Classic cheese pulls as close as you're gonna get to GoofyMovie levels (iykyk). Love that I can bring my kid in for this ol'school atmosphere and for pizza and games I know he'll love. 😊
Ricky Sandercock
Ordered in the restaurant, food took forever, the place was empty. I didn’t understand 🤷🏻♂️ pizza was okay but not the best 🤷🏻♂️ looked like it could of been a good place under different circumstances
Julie Marie Bowman
Hasn't changed since the 1970s. Excellent old-school pizza - lite sauce, extra cheese, crispy crust
Stephanie Maready
The atmosphere is an old style pizza parlor. The pizza is awesome. The service was exceptional.
Darlene Hrouda never once spoke to the nephew or anyone actually in charge.
I am THE NEPHEW. No one spoke to me. No one in charge would have suggested you’re trying to get discounts. Joeys policy for anyone ANYONE who is dissatisfied is we will gladly remake a pizza or give your money back if you give us a pizza that is not to your liking and/or call us THAT DAY or the next. Not a week later with no pizza.
We also have it clearly posted at the restaurant that we do crispy crust and VERY light sauce (Crispy on the BOTTOM The “middle” as you call it, between the cheese and the part that touches the oven stone, will OBVIOUSLY be soft as it is covered with sauce and cheese. That part is not going to crisp up. It’s not raw. It’s not going to be crispy THERE any more than your sliced bread at home is going to be crispy in the middle. Crust is on the OUTSIDE.
It has been relayed to me that you are dissatisfied with the amount of sauce but refused “extra” sauce, insisting that you “just wanted it the way it’s always been.” That doesn’t help us. Either you want more sauce than you got, or less sauce than you got. Give us a quantifiable amount and we’d gladly oblige. You may stand there and watch me sauce it if you like and say “when”. I’ll run right in and prepare and cook your pizza MYSELF.
I’m sure you know it’s very hard to maintain consistency throughout the decades you’ve personally been coming in while we see employees come and go. I wish I could personally make everyone’s pizza exactly as they like it but I have to go home and care for my family every once in a while. I’m very sorry you had a bad experience, all the more, twice in a row. I hope that you can consider the hundreds of pizzas you’ve had with us as loyal customers and maybe refrain from leaving a negative review after two that went awry. I searched for all your positive reviews after those hundreds of good pizzas in the last twenty years but I dint find a single one.
Please stop interacting with Camryn on this matter. She is a 19yo employee and is wracked with anxiety over this.
Atmosphere: 5
Food: 5
Service: 5
Darlene, there isn’t much I can do for you seeming that the “raw” part is under the cheese. That is how pizza is. Everywhere. The bottom is crunchy, the ingredients are all cooked and then under the cheese is the sauce and the pizza dough. Also Chris Carter is the nephew and my name is spelled Camryn. I also didn’t request you to send them (the pizza photos) to me I respectfully told you on the phone that during the height of rush hour I wouldn’t have time to look over the photos which is when you asked me if you could send them to me personally. I also told you on the phone by doing that I still wouldn’t be able to guarantee a refund. If anything me being willing to give you my PERSONAL phone number should show I had no malicious intent and was actively trying to help since I didn’t need to do that. I tried to stay out of it because it’s clear we can’t make you happy. I have been nothing but respectful and trying to help but I won’t sit back as you drag my coworkers and joeys pizzas name through the mud.
Atmosphere: 5
Food: 5
Service: 5
I love joeys pizza. I would travel a million miles to have their pizza.
Thank you joeys
Atmosphere: 5
Food: 5
Service: 5
Use to be the best for years but our last two pizzas were uncooked in the middle, flat, very thin and had very little sauce. Brought it to the owners nephew's attention and he suggested we brought it to his attention to get a discount and made no apology and they stopped selling decent beer a couple of years ago. We won't be going back with that kind of attitude and quality. I would post pictures of the last two pizzas but don't know how here. Chris Carter, who ever you are, I did bring this to the nephews attention through Cameron and also sent photos prior to the responce. It's probably a good thing I can't post the photos here or I would have. If you are indeed the nephew Cameron was referring to I sent the photos to the phone # she requested which I will not post here.... Our last two pizzas have been flat, raw in middle and had little to no sauce on them and even though we reminded Cameron that the prior pizza had that problem (which was also brought to Cameron's attention at that time) we really thought this last pizza would have been up to previous standards. Sadly it appears that those standard have changed.
Atmosphere: 1
Food: 1
Service: 1
The pizza is very good
Atmosphere: 5
Food: 5
Service: 5
haven't had pizza this good in so long
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Canadian Bacon \u0026 Pineapple Pizza
Very good pizza. Great atmosphere.
Very friendly staff.
Lots of video games.
Atmosphere: 5
Food: 4
Service: 5
They never pick up their phone... either they keep it off the hook or never pick up...
Best pi,zza in town. We live in AZ part of the year, and many times during our time away my husband will say he can't wait to get back to OR for Joey's great pizza. We almost always make it within the first week or two.
Pretty good Pizza. Could use some interior updates. I liked the arcade games and pinball.
Restaurantji Recommends
The best parlor pizza and much cheaper than most other places.
Still the G.O.A.T.
Classic cheese pulls as close as you're gonna get to GoofyMovie levels (iykyk).
Love that I can bring my kid in for this ol'school atmosphere and for pizza and games I know he'll love. 😊
Ordered in the restaurant, food took forever, the place was empty. I didn’t understand 🤷🏻♂️ pizza was okay but not the best 🤷🏻♂️ looked like it could of been a good place under different circumstances
Hasn't changed since the 1970s. Excellent old-school pizza - lite sauce, extra cheese, crispy crust
The atmosphere is an old style pizza parlor. The pizza is awesome. The service was exceptional.
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