Pizza Hut

140 S 32nd St, Springfield
(541) 741-8000

Recent Reviews

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Crystal Fields

Order was 30 minutes late, brownie was burnt to a crisp and pizza was soggy and had to be recut.

Atmosphere: 1

Food: 1

Service: 1

Carolyn Marie Dimmick

Restaurant was completely empty. Staff appeared bored, but were helpful. Food was decent, nothing to write home about, but good.

Atmosphere: 3

Food: 4

Service: 4

C

I only got the boneless wings out of all boneless wings I have to say they are my least favorite. But... To be fair my kids like them so I'll give a 3 star altho when I did my online there was a lil mix up on the flavors but nothing that didn't get eaten

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Boneless Wings

Hillary Brobst

Ordered online and walked over to pick up my order. Waited for someone to come to the counter. They were too busy bullshitting in the back. Counter person said “I thought you were the person I just dealt with coming back in”

Atmosphere: 1

Food: 2

Service: 1

Jessica Savage

Ordered pizza online for pick-up then on the way to pick it up I made a wrong turn which I knew would make me late so I called to tell pizza staff my eta as it was just before closing and they said 5min is all they would wait, I arrived 11:06pm, door is locked, blonde lady still standing counting down her drawer ignored my knocking until my bf called her while I was standing there, then said to me very angry "I canceled your order, were closed" but she told my bf on the ph she threw away our pizza! We made the order at 10:40pm and it's in the garbage? So if/when they threw it away they got a call before they closed and knowing their customer is just around the corner they throw it in the trash??? What? Who does that? Terrible people. I saw 2 men in the kitchen and this rude lady still at work and didn't have to do this to a customer. I left embarrassed and really sad I got this treatment for no reason. I wasn't yelling or loud just got the anger from apparently this lady's bad day. So I called domino's told them my story and he made the same topping pizzas and gave me a discount on behalf of that lady so my night went better and the pizza was so awesome from domino's. So boss you need to do some training as your staff are falling behind on skills, and putting your franchise at risk...

Atmosphere: 1

Food: 3

Service: 1

Wanda Gledhill

Vegetarian options: There is a veggie pizza. It was delicious. Would love to have non dairy cheese option.

Atmosphere: 4

Food: 5

Service: 5

Michael Avila

I'll tell you it was nothing wrong with the taste of the pizza it was great ? it was the service when I was delivered the pizza the box was smashed down so my pizza ? was stuck to the bottom of the box.

Atmosphere: 2

Food: 5

Service: 2

Jay Huffman

This has been my favorite pizza since I was a teen. It just gets better.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Lovers, BBQ Pizza, Tavern Ultimate Pizza, Backyard BBQ Chicken Pizza, Boneless Wings, Breadsticks, Traditional Wings, Veggie Lover's Pizza, Supreme Pizza

Kayla Baugus

Ordered 100 worth of food plus tip for driver. Missing part of my order and they decided it would be a good idea to put the garlic bread with the cinnamon sticks. Let me tell you those two things don’t mix. So we didn’t get bread stick and the garlic bread was nasty. Pizza was just basic pep and a cheese for kids and it was fine. They loved the common sticks and the buffalo wings were decent but meh. Delivery driver was awesome though. Super nice and fast delivery

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Boneless Wings, Breadsticks

Kathy “Cricckket” M H

Did a pickup order got all the way home had no sauce for our melts, which i spefically asked about. Said i could come back for it, wth, should have offered to delivery it

Atmosphere: 5

Food: 1

Service: 1

Donald Malcolm

Always good pizza with fast and courteous staff.

Parking: Always parking directly on front of front door for quick easy access.

Wheelchair accessibility: Easily accessible by wheelchair with plenty of room.

Atmosphere: 5

Food: 5

Service: 5

Daniel Grigsby

I love pizza hut pizza over almost any other option around me. But in the last 2 weeks I've ordered the same pizza twice. With a simple special instruction, "don't cook the bell peppers on the pizza." And I've called in to ensure they saw the special instruction both times. Last week they said they saw the note and everything was good. I picked up the pizza and the peppers were cooked into it with the rest of the toppings. So I had to wait over 20 minutes for a new pizza to be made. Tonight I ordered the same thing, and the person who answered my call on the 4th try getting through said "yep. I'll be making your pizza, I've got the note, all good." I get there and when the pizza is ready, she gives me a small dipping sauce style cup of peppers with the pizza, barely enough to top 2-3 slices of my large pizza. I'm getting so fed up with spiteful food service workers in this city who just can't be bothered to care about the work they do.

Atmosphere: 1

Food: 1

Service: 1

Alex F

Truthfully, this was the worst Pizza Hut meal I've ever had (Flat, floppy and only tasted like salt). The service was notably bad as well. I'm sorry Pizza Hut, I love you normally, but this store is way off its game.

Atmosphere: 4

Food: 1

Service: 2

L Manning

As of Jan 2024- they outsourced their calling to INDIA. You can’t call the restaurant any more to check on an order. This is because they only have 2-3 people on staff- way overworked, and only one delivery driver for 25 pizzas at a time.

It has taken 1.5 hours to get a pizza the last two times we ordered. We are done with them. Never using again. Waste of time and money.

Atmosphere: 1

Food: 1

Service: 1

Justin Pfeifer

By far the worst Pizza Hut I've been too. Out of personal pan, ranch, need to buy water, worker was very rude. Avoid if you

Atmosphere: 2

Food: 3

Service: 1

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