One employee. Moving as slow as she possibly can. Disregarding Togo orders and being rude to people. Seriously like she was moving slow on purpose so that people refused to wait in line. I spent about an hour waiting at the restaurant for a togo order that I had placed for 2 sandwiches 45 minutes before. Absolutely horrid!
Atmosphere: 1
Food: 1
Service: 1
Sarah Jarvis
Every time I go into this location I am greeted with attitude and rolled eyes. Yesterday I went in with my husband at around 5:45-6:00 which is a normal dinner time I would say, and Elizabeth was working and as soon as we walked in she looked at us and loudly sighed and rolled her eyes. I have been to this location a handful of other times and I’m not sure if it was the same employee, but we always get the same reaction from whoever is working. It does seem that it’s only ever one person working at a time which seems like a management/corporate issue, but unless you want to get a sandwich with a side of attitude, I suggest taking your business elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Amethyst
The employee who was working thought that cleaning the empty restaurant was more important than helping us. When she finally did she didn't even give me my full order. I had to ASK for the rest of my order as she was walking away. She then told me that they were out and offered nothing at first. Then she said you can only have some cookies, the ones that SHE over cooked and burnt. I can't believe a restaurant would employ someone like that.
Atmosphere: 1
Food: 4
Service: 1
Alec Youngblood
Arrived several minutes after the scheduled pickup time. The order wasn’t ready. The employee said it would take another 5 to 10 minutes. There were only two other customers in the store. The employee was talking and laughing while working, which turned out to be a phone call she stayed on the entire time.
After 20 minutes, she finally said we could grab our chips and drinks while she was still wrapping the sandwiches, using four sheets of paper for each one. The bottled Starry I ordered wasn’t available. She said to take any bottled drink or a fountain drink instead. The Fanta came out clear. I dumped it and tried Sprite, which was just carbonated water. Ended up grabbing a bottled Mountain Dew instead.
Got home and opened the sandwiches. Both were missing ingredients. My deluxe turkey sandwich had only four slices of turkey, no olives, no extra pickles. My partner’s sandwich was missing olives, tomatoes, and pickles.
The entire process was a mess from start to finish. The order wasn’t ready, the drinks weren’t working, the sandwiches weren’t made correctly, and the only person working never got off the phone. Definitely not returning to this location.
Atmosphere: 1
Food: 1
Service: 1
margret brown
says open at 8am. its 830am and there closed
Skybo Dellgotti (Journey wolf)
There foot longs are the bomb
Atmosphere: 5
Food: 5
Service: 5
Wesley Swanger
Got 3 foot longs mine was on flat bread it was only 8 inches not 12 and it is the 4 th time in a row this has happened
Atmosphere: 1
Food: 1
Service: 1
Gary Schartz
Used a coupon. A decent coupon. Vinegary flavors. Could not detect the turkey. The turkey was there. I could not taste it. Pleasant enough experience. My nephew and brother both enjoyed the experience. What do I know
Vegetarian options: Lots of vegetables.
Dietary restrictions: You can pretty much order food the way you may need it prepared.
Parking: Yes. You can park close to the store.
Kid-friendliness: My nephew loved the Hot Shot Italiano.
Wheelchair accessibility: Yes to parking, accessibility and seating. The ordering counter may be a bit high.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Oven Roasted Turkey, The Hotshot Italiano
J Justice
I placed 2 orders on line and went to the store when it said both were ready. I get to the store, only 1 order was ready. They didn't cut either sandwich in half and they even made them in the wrong bread. I went to call the store and all it did was rang. I can't believe I paid for 2 orders and they weren't even right!
best subway ive ever had, the workers are the nicest and it was very clean 5 stars
Atmosphere: 5
Food: 5
Service: 5
brandon buley
Worst subway in town witch sucks because I live right around the corner Veggie and brown and old and nasty Customers service sucks lady behind the counter acts like she hates her life Have given it multiple chances and every time I regret it
Atmosphere: 1
Food: 1
Service: 1
Shawn duh
Can management fix the women’s restroom door please? This has been an extremely inconvenient issue for far too long now.
Amiya Gourley
Wonderful staff and very clean! Best subway in the Eugene Springfield area by far!!!!
Atmosphere: 5
Food: 5
Service: 5
Christine Becker
The workers here seem so miserable. I stopped in an hour before closing and a worker sighed, rolled eyes, was extremely short with me, and squished my sandwich. Horrible service!
Dylan was great!
Atmosphere: 5
Food: 5
Service: 5
One employee. Moving as slow as she possibly can. Disregarding Togo orders and being rude to people. Seriously like she was moving slow on purpose so that people refused to wait in line. I spent about an hour waiting at the restaurant for a togo order that I had placed for 2 sandwiches 45 minutes before. Absolutely horrid!
Atmosphere: 1
Food: 1
Service: 1
Every time I go into this location I am greeted with attitude and rolled eyes. Yesterday I went in with my husband at around 5:45-6:00 which is a normal dinner time I would say, and Elizabeth was working and as soon as we walked in she looked at us and loudly sighed and rolled her eyes. I have been to this location a handful of other times and I’m not sure if it was the same employee, but we always get the same reaction from whoever is working. It does seem that it’s only ever one person working at a time which seems like a management/corporate issue, but unless you want to get a sandwich with a side of attitude, I suggest taking your business elsewhere.
Atmosphere: 1
Food: 3
Service: 1
The employee who was working thought that cleaning the empty restaurant was more important than helping us. When she finally did she didn't even give me my full order. I had to ASK for the rest of my order as she was walking away. She then told me that they were out and offered nothing at first. Then she said you can only have some cookies, the ones that SHE over cooked and burnt. I can't believe a restaurant would employ someone like that.
Atmosphere: 1
Food: 4
Service: 1
Arrived several minutes after the scheduled pickup time. The order wasn’t ready. The employee said it would take another 5 to 10 minutes. There were only two other customers in the store. The employee was talking and laughing while working, which turned out to be a phone call she stayed on the entire time.
After 20 minutes, she finally said we could grab our chips and drinks while she was still wrapping the sandwiches, using four sheets of paper for each one. The bottled Starry I ordered wasn’t available. She said to take any bottled drink or a fountain drink instead. The Fanta came out clear. I dumped it and tried Sprite, which was just carbonated water. Ended up grabbing a bottled Mountain Dew instead.
Got home and opened the sandwiches. Both were missing ingredients. My deluxe turkey sandwich had only four slices of turkey, no olives, no extra pickles. My partner’s sandwich was missing olives, tomatoes, and pickles.
The entire process was a mess from start to finish. The order wasn’t ready, the drinks weren’t working, the sandwiches weren’t made correctly, and the only person working never got off the phone. Definitely not returning to this location.
Atmosphere: 1
Food: 1
Service: 1
says open at 8am. its 830am and there closed
There foot longs are the bomb
Atmosphere: 5
Food: 5
Service: 5
Got 3 foot longs mine was on flat bread it was only 8 inches not 12 and it is the 4 th time in a row this has happened
Atmosphere: 1
Food: 1
Service: 1
Used a coupon. A decent coupon. Vinegary flavors. Could not detect the turkey. The turkey was there. I could not taste it.
Pleasant enough experience. My nephew and brother both enjoyed the experience. What do I know
Vegetarian options: Lots of vegetables.
Dietary restrictions: You can pretty much order food the way you may need it prepared.
Parking: Yes. You can park close to the store.
Kid-friendliness: My nephew loved the Hot Shot Italiano.
Wheelchair accessibility: Yes to parking, accessibility and seating. The ordering counter may be a bit high.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Oven Roasted Turkey, The Hotshot Italiano
I placed 2 orders on line and went to the store when it said both were ready. I get to the store, only 1 order was ready. They didn't cut either sandwich in half and they even made them in the wrong bread. I went to call the store and all it did was rang. I can't believe I paid for 2 orders and they weren't even right!
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
best subway ive ever had, the workers are the nicest and it was very clean 5 stars
Atmosphere: 5
Food: 5
Service: 5
Worst subway in town witch sucks because I live right around the corner
Veggie and brown and old and nasty
Customers service sucks lady behind the counter acts like she hates her life
Have given it multiple chances and every time I regret it
Atmosphere: 1
Food: 1
Service: 1
Can management fix the women’s restroom door please? This has been an extremely inconvenient issue for far too long now.
Wonderful staff and very clean! Best subway in the Eugene Springfield area by far!!!!
Atmosphere: 5
Food: 5
Service: 5
The workers here seem so miserable. I stopped in an hour before closing and a worker sighed, rolled eyes, was extremely short with me, and squished my sandwich. Horrible service!
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