Tonight, my wife and I were on our way out of Walmart and we decided to stop by Subway. It looked very clean and well kept. I explained to the employee that I have allergies and she took very good care of me by making sure that she made it fresh. Including getting fresh ingredients from the back and making sure that nothing else touched the ingredients. This is way better than Jersey Mike's. This is the only location that doesn't act like it's a big deal to change gloves and get fresh ingredients.
Atmosphere: 5
Food: 5
Service: 5
Cassidy Moss
Don't make someone walk all the way throug drivethru. Just to tell you that you're takeing order heads. That's not right you could have unlocked your doors to tell me that.
Atmosphere: 1
Ronda Henderson
Came to get a sandwich around 8:10 pm. I waited around fifteen minutes and even called out hello. Finally, a guy came out of the back. He said," not taking orders now!" Even denied a on line order.
Atmosphere: 1
Service: 1
Amber Welch
Very stingy with their olives and they don’t really give you any in the first place. When you ask for extra olive they want to charge you. Not very friendly.
Atmosphere: 2
Food: 2
Service: 1
skyy bluu
My experience was fast service and delicious too. Dining area was also nicer than expected. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Heather Harshbarger
I placed a delivery order because we have covid and just needed some food. When the order arrived it was incorrect so I called the store. I was told to bring my sandwich in and they would remake it. When I explained why that was not possible I was told to call door dash and have them pick up the correct sandwich but that the manager wasn't going to pay for it to be delivered because it would come out of her pocket. So here I am, no sandwich, and out the money for the order. Subway doesn't need to slice their meat for every sandwich they need to fix their employees. When this is the kind of service you give you'll be out of business in 10 years. I emailed corporate and will be going to jersey mikes for sandwiches from now on. Their food is better and so is their costumer service. Teach your manager to offer refunds for people with covid. I didn't go to the store but I know there are people who would.Response from the owner. I see why the service is so horrible.I want to take a moment to thank you for contacting me and sharing your feedback regarding your recent Subway® experience.At Subway, we often promote different products in new, creative ways in order to keep things fresh and appeal across the broad spectrum of our loyal customers. I appreciate your feedback and the time you took to share your point of view. I apologize your last visit did not meet your expectation. I have shared your feedback with my team to improve our customer service.Thank you for being a loyal Subway® customer and we look forward to serving you again in the future.Nicholas PilsonOwner
Atmosphere: 1
Food: 1
Service: 1
Shari Braden
Unfortunately I would absolutely not return at this location. Sadly it was so disappointing I can not put into words.
Atmosphere: 1
Food: 1
Service: 1
Riley Arneson
Ordered a 6 inch qnd got only one piece of cheese that only covered half the sandwich. Plus the 6 inches were the size of a kids. Never coming back here for food.
Atmosphere: 3
Food: 3
Service: 1
Meghanto
Food is like any other subway, but Roy was a great, patient sandwich maker. Really good service!
Brandon Michael
Workers were clean, professional and courteous. Recommended going i know I'm going today.Kid-friendliness: My 13 year old ordered his own sandwich and they were patient enough as to get the food made just to order.
The lady who made my sandwich had the worst customer service iv come across, and she didn't clean the knife when she made my food. There is meat ball subs sauce on my sandwich I won't be coming back.
CJ B.
Very clean and I didn't have to ask for extra toppings. The staff was wearing masks and seemed friendly.
cyber chick
The lady who made my sandwich had the worst customer service iv come across, and she didn't clean the knife when she made my food. There is meat ball subs sauce on my sandwich I won't be coming back.
alexgamertheminer
Awesome service (accept when all locations lost their cheddar cheese) great sammys
Autumn
This is one of the better subways in Springfield. Good place to go for a bite to eat!
Tonight, my wife and I were on our way out of Walmart and we decided to stop by Subway. It looked very clean and well kept. I explained to the employee that I have allergies and she took very good care of me by making sure that she made it fresh. Including getting fresh ingredients from the back and making sure that nothing else touched the ingredients. This is way better than Jersey Mike's. This is the only location that doesn't act like it's a big deal to change gloves and get fresh ingredients.
Atmosphere: 5
Food: 5
Service: 5
Don't make someone walk all the way throug drivethru. Just to tell you that you're takeing order heads. That's not right you could have unlocked your doors to tell me that.
Atmosphere: 1
Came to get a sandwich around 8:10 pm. I waited around fifteen minutes and even called out hello. Finally, a guy came out of the back. He said," not taking orders now!" Even denied a on line order.
Atmosphere: 1
Service: 1
Very stingy with their olives and they don’t really give you any in the first place. When you ask for extra olive they want to charge you. Not very friendly.
Atmosphere: 2
Food: 2
Service: 1
My experience was fast service and delicious too. Dining area was also nicer than expected. Thank you!
Atmosphere: 5
Food: 5
Service: 5
I placed a delivery order because we have covid and just needed some food. When the order arrived it was incorrect so I called the store. I was told to bring my sandwich in and they would remake it. When I explained why that was not possible I was told to call door dash and have them pick up the correct sandwich but that the manager wasn't going to pay for it to be delivered because it would come out of her pocket. So here I am, no sandwich, and out the money for the order. Subway doesn't need to slice their meat for every sandwich they need to fix their employees. When this is the kind of service you give you'll be out of business in 10 years. I emailed corporate and will be going to jersey mikes for sandwiches from now on. Their food is better and so is their costumer service. Teach your manager to offer refunds for people with covid. I didn't go to the store but I know there are people who would.Response from the owner. I see why the service is so horrible.I want to take a moment to thank you for contacting me and sharing your feedback regarding your recent Subway® experience.At Subway, we often promote different products in new, creative ways in order to keep things fresh and appeal across the broad spectrum of our loyal customers. I appreciate your feedback and the time you took to share your point of view. I apologize your last visit did not meet your expectation. I have shared your feedback with my team to improve our customer service.Thank you for being a loyal Subway® customer and we look forward to serving you again in the future.Nicholas PilsonOwner
Atmosphere: 1
Food: 1
Service: 1
Unfortunately I would absolutely not return at this location. Sadly it was so disappointing I can not put into words.
Atmosphere: 1
Food: 1
Service: 1
Ordered a 6 inch qnd got only one piece of cheese that only covered half the sandwich. Plus the 6 inches were the size of a kids. Never coming back here for food.
Atmosphere: 3
Food: 3
Service: 1
Food is like any other subway, but Roy was a great, patient sandwich maker. Really good service!
Workers were clean, professional and courteous. Recommended going i know I'm going today.Kid-friendliness: My 13 year old ordered his own sandwich and they were patient enough as to get the food made just to order.
Restaurantji Recommends
The lady who made my sandwich had the worst customer service iv come across, and she didn't clean the knife when she made my food. There is meat ball subs sauce on my sandwich I won't be coming back.
Very clean and I didn't have to ask for extra toppings. The staff was wearing masks and seemed friendly.
The lady who made my sandwich had the worst customer service iv come across, and she didn't clean the knife when she made my food. There is meat ball subs sauce on my sandwich I won't be coming back.
Awesome service (accept when all locations lost their cheddar cheese) great sammys
This is one of the better subways in Springfield. Good place to go for a bite to eat!