The Gateway Grill
3198 Gateway St, Springfield
(541) 653-8876
Recent Reviews
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was a great spot good food ang good pricing
I had a burger, fries, and a Diet Pepsi. The burger was ok, but the patty was thin. There were very few fries. Received the bill, which was $22.50. There was a mandatory 20% tip pre-included, because I was part of 'a group' of people. I went to talk to the restaurant manager, was told s/he was unavailable (doubtful on a Friday evening). Was offered a talk with the bar manager; I agreed. Staff called to her, but she yelled out that she was too busy to talk. This should never be the case. They were completely understaffed, which is their issue, not mine. I tried to talk with the staff person, who kept cutting me off, not letting me speak. She finally turned around and wouldn't talk at all to me. I don't mind tipping for good service, but I had received poor service. Initially they forgot about my drink, no one checked if my food was alright, no refill offer on the drink. Couple this with rude staff and a mandatory 20% tip--I won't be back.
Good food and great people
Great local restaurant surrounded by fast food chain. My burger to go was awesome! I have to tell you, no matter how tired you are, eat in the restaurant! The staff was super friendly. I regret rushing out and eating in my hotel room. Lost experience.....
Great service food and atmosphere. There was a small group of us for a store luncheon. it was a good variety of a menu to pick from
Great place for a quick bite.
It was busy, looked clean, good customer service. Did not eat there yet.
This place was altogether amazin. Great customer service great food and great atmosphere. Definitely will come again in the future.
Went in with a large group at 9. Waitress was very rude and rushed us to have kids leave okay fine. Did not take any adult orders and after an hour we started packing up, then she tried to take orders. She was rude, slow, and overall bad service
Great food + service
Restaurantji Recommends
Great place for craft beers and watching games. Patio was awesome as well👌burger tots and sweet pot frys, not so good. Definitely hitting this place up again, but not to eat just drink and watch a game
What a neat hidden gem!! Pizza and garlic knots were awesome the wings were excellent as well. Service was also excellent!!!
Great service, great atmosphere and good drinks to go with it.
The locals spot!
Decent place to watch a game. Food is pretty standard bar fare. Will sometimes stop/eat here before catching a movie.
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