Employees tipping themselves????? I’ve been through the drive thru and inside multiple times and have always had good service and food/drinks. Went through the drive thru today and everything was okay until it came time to pay. The total told to me when done ordering was $12.20 and again at the window the total was said to be $12.20 right before she brought out the card machine, when paying it usually says tip amount for 2, 3 or 5 dollars but the tip amount wasn’t on the screen just the amount $17.20 and I already had my card up and paid and I didn’t really feel comfortable saying something because I didn’t want to accuse her but the more I think about it the more it bothers me, it seems as though the employee clicked the option for $5 tip for me prior to making me pay. The employee’s name tag was Sue. It could have been a mistake but I’m pretty sure she tipped herself and to make it the largest amount of options given for such a small original total is so disrespectful. Just make sure to double check your total prior to paying, hopefully it was an accident but in the case it wasn’t don’t get ripped off like I did.
Service: 1
Joel Pense
Rude. When asked about an order I was picking up the barista was rude and disrespectful, saying ”there's no order!"
April Ford
This Starbucks is always a good stop, clean bathrooms, friendly service.
Atmosphere: 5
Food: 5
Service: 5
Kathy Goodin
Excellent customer service and well crafted beverages. Bravo team!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Lemon Loaf
Tyler Judd
Drinks are good cost aside but for the birthday drink promo you have to have been a member ahead of time and if you don’t go often and decide to go on your birthday you’re out of luck. No option to sign up on the spot, pay your $10, sign up, and maybe score a free cup of coffee next year. From a business perspective it would be worthwhile to offer the promo upon signup at the window at the very least.
Atmosphere: 1
Food: 3
Service: 1
Andrew Hale
Always good for me to get some coffee ☕
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Sandwich, Vanilla Crème, Mint Majesty, Veranda Blend, Egg White & Roasted Red Pepper Egg Bites, Koia Cacao Bean Protein Shake, Featured Medium Roast - Pike Place Roast, Pumpkin Spice Crème
Anthony Fuller
Awesome Starbucks!! I am from the other side of the country and let me tell you they seem to have given up over there. This is the first time I have got a decent made cup of coffee from a Starbucks (other than on Ft Liberty) in I don’t know how long. Add in the staff was genuinely Nice and welcoming….. Just awesome!
Atmosphere: 5
Food: 5
Service: 5
Kevin Wolfer
Great coffee, Great Staff, come in for a Great Time. Tell them Kevin sent you ?
Atmosphere: 5
Food: 5
Service: 5
Bob Robinson Music
Jessie provided me without standing and friendly customer service today!
Atmosphere: 5
Food: 5
Service: 5
Tim Vandenberg
Same as every other Starbucks, service was good, good coffee and a decent little snack, just expensive for what you get!
Employees tipping themselves?????
I’ve been through the drive thru and inside multiple times and have always had good service and food/drinks. Went through the drive thru today and everything was okay until it came time to pay. The total told to me when done ordering was $12.20 and again at the window the total was said to be $12.20 right before she brought out the card machine, when paying it usually says tip amount for 2, 3 or 5 dollars but the tip amount wasn’t on the screen just the amount $17.20 and I already had my card up and paid and I didn’t really feel comfortable saying something because I didn’t want to accuse her but the more I think about it the more it bothers me, it seems as though the employee clicked the option for $5 tip for me prior to making me pay. The employee’s name tag was Sue. It could have been a mistake but I’m pretty sure she tipped herself and to make it the largest amount of options given for such a small original total is so disrespectful. Just make sure to double check your total prior to paying, hopefully it was an accident but in the case it wasn’t don’t get ripped off like I did.
Service: 1
Rude. When asked about an order I was picking up the barista was rude and disrespectful, saying ”there's no order!"
This Starbucks is always a good stop, clean bathrooms, friendly service.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service and well crafted beverages. Bravo team!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Lemon Loaf
Drinks are good cost aside but for the birthday drink promo you have to have been a member ahead of time and if you don’t go often and decide to go on your birthday you’re out of luck. No option to sign up on the spot, pay your $10, sign up, and maybe score a free cup of coffee next year. From a business perspective it would be worthwhile to offer the promo upon signup at the window at the very least.
Atmosphere: 1
Food: 3
Service: 1
Always good for me to get some coffee ☕
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Sandwich, Vanilla Crème, Mint Majesty, Veranda Blend, Egg White & Roasted Red Pepper Egg Bites, Koia Cacao Bean Protein Shake, Featured Medium Roast - Pike Place Roast, Pumpkin Spice Crème
Awesome Starbucks!! I am from the other side of the country and let me tell you they seem to have given up over there. This is the first time I have got a decent made cup of coffee from a Starbucks (other than on Ft Liberty) in I don’t know how long. Add in the staff was genuinely Nice and welcoming….. Just awesome!
Atmosphere: 5
Food: 5
Service: 5
Great coffee, Great Staff, come in for a Great Time. Tell them Kevin sent you ?
Atmosphere: 5
Food: 5
Service: 5
Jessie provided me without standing and friendly customer service today!
Atmosphere: 5
Food: 5
Service: 5
Same as every other Starbucks, service was good, good coffee and a decent little snack, just expensive for what you get!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I had a meeting there and it was a great time
Atmosphere: 4
Service: 4
Super nice friendly staff
Atmosphere: 5
Food: 5
Service: 5
Quick drive thru service. Very friendly staff always great coffee
Kevin always goes above and beyond and is outstanding at his job
Atmosphere: 5
Food: 5
Service: 5
Everyone there is so friendly, they all took time to catch up and my drink was amazing! Thank you Erin, Kevin, Kelsey and Kayla you rock!
Atmosphere: 5
Food: 5
Service: 5
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