Subway

58733 Columbia River Hwy, St Helens
(503) 397-3866

Recent Reviews

Tim Vandenberg

Pretty disappointing! Service was super slow, the one person working there was more intent on baking bread as the line continued to grow. Once it was my turn, I ordered my Tuna sandwich, just to be told .. no tuna until tomorrow. I work not to far from there, and I will never return. I would not recommend this location for a "quick" bite to eat. Also ordered the foot long pretzel with the cheese sauce .. there were 7 SEVEN grains of salt on the entire thing and I didn't get the cheese sauce. lunch cost just under $30 for two people and it was pretty disappointing. DO Better!

Atmosphere: 3

Food: 3

Service: 1

Brannigan Vogt

Always terribly slow service and I order ahead, wait 20 minutes before going inside and they haven’t even started my sandwich by the due time?? Everytime. Just go to the walmart one or scappoose one.

Atmosphere: 1

Food: 3

Service: 1

Michael Mcclendon

When I arrived:1. restaurant had no, 0, customers2, 2 employees behind the counter3. 1 was making sandwiches, the 2nd employee was working around the cash register4. I waited several minutes for without either employee acknowledging me.5. As left no one acknowledged my leaving6. it is little wonder your restaurants are doing so poorly7. next stop is reddit8. goodbye

Atmosphere: 1

Food: 1

Service: 1

Michelle Andexler

Only one person working in the entire store at lunch time, noon! That is not enough employees. If an owner or mgr. Is only scheduling one employee to work a lunch hour during a normal weekday, then something is wrong with business. From what I see having 2 Subways within a block of each other is too many, #2 reason is faster service during lunch times, people would go get a subway sandwich if they could get it before their lunch time is over. That would require at least another employee or two during a 2-4 hour time, 11:30-3:30 etc. Or have them work a split shift am and then a dinner time til closing for 4 hours. That way they can get an 8 hour day.

Recommended dishes: Cookies, B L T, Steak & Cheese, All-American Club

Lisa H

Popped in on my break for a cookie. The young woman was making sandwiches and never looked up at me. After a few minutes an older lady came out, also didn't acknowledge my presence, so I piped up saying i just wanted a cookie. The young lady, never looking at me says it will be awhile. I ended up leaving. Not sure why both employees are not making food and helping customers. If the young man that works there is on shift is the ONLY time I go back. If hes not there, I go elsewhere.

Atmosphere: 3

Food: 4

Service: 1

Yaniv Weissman

The worst service I ever got at a subway restaurant. Hours say 8am open but the kid inside didn’t want to open even though it was 8:20am.

Atmosphere: 1

Service: 1

Timothy Coddington

i decided to get subway today and man i did not regret it. I walked in and there was no line, i was greeted by sam and noah the two amazing workers present. i didn’t know exactly what i wanted but sam was very patient and helpful with ideas. overall a 10/10 experience thank you so much to sam and noah!!

Atmosphere: 5

Food: 5

Service: 5

Ron Graves

4th of July, walked in to our local Subway with a line of customers 6 deep. Michael, the sole employee, early 20’s I’m guessin, calmly, patiently, cheerfully making sandwich’s not just for walk up customers but doing online orders too. He’d opened the doors this morning, and had another employee shift beginning at 3 pm. All on his lonesome and handling his situation with such poise and professionalism that I cannot go without sharing my experience with everyone. I asked him where his manager was and he simply said, I’m the manager. His stand up customer skills were certainly recognized by all of us who were there. Perhaps corporate might want to take some notice as well. I’ll be back.Handled a less than desirable situation like a boss, which he is. Well done brother, you play above the rim.

Atmosphere: 5

Food: 5

Service: 5

Chris Larson

We put an online order in and waited in the parking lot before going in. When we entered the building, the app said our sandwiches were done. They weren't. The one employee has not even started the sandwiches. Either the app doesn't work right or the store is trying to inflate their speed time. After the app said our order was done, it still took a solid 15 minutes for us to get our sandwiches and there was only one person in front of us. A second employee joined the line way later in our wait and didn't seem hurried to help move the orders along.Daughter got sick with stomach pains after eating her sandwich so we're not coming back again.

Atmosphere: 1

Food: 2

Service: 1

fukinty

I even called to see if they were making sandwiches. Took 2 hrs and 7 treies before anyone picked up the phone. Drove right down there. "Half hour drive" stood in line for about 15 mins. Only one person in front of me. Neither him in front of me or I was even acknowledged we were a living breathing person. Time before that I ordered and prepaid. They sent me to Walart. Walmart sent me back. Never got my food. I would fire Everyone on that evening crew if I was managing. So long subway st helens

Atmosphere: 1

Food: 1

Service: 1

PAUL RUSSELL

Well folks: this was the worst place I ever went to,Two kiddy behind the counter, my wife an I waitedQuite a while, no services at all, no Eye contact, waited to long, the meat trayLook dry out, tuna was changing color, healthofficial should be notified on this place, pretty bad,These two young kiddy disappeared. No sign of them, more people coming in to order, No one there to take orders, NO SERVICES AT ALL. THESE TWO KIDDY MUCH OF GOT STRESS OUT, so me an wife walk outOther people weren't happy either, So folks what wrong with this picture,Is this the new norm, don't give a s**** service.Make YOU WONDER NOW DAYS,I will never go to subway again, it be not to long it will go buy-buy,,,,,Not happy CUSTOMER.Could not fill rest of questions, No Services!!!

Atmosphere: 1

Food: 1

Service: 1

Haylee Arthur

Ordered online at 12:15, went in at 1 to get it. Left because the line was out the door with 1 employee . Went back at 2 and still the same employee and the line out the door.Get some more help in your store. Poor guy probably hasn't had a single break

Atmosphere: 1

Food: 2

Service: 1

ashlee rose

Best Subway in town. Amazing sandwiches everytime. Fresh ingredients always. 11/10 ?

Atmosphere: 5

Food: 5

Service: 5

poky8390

There supposed to be open at 8am walk in at almost 11 and I’m told they’re not open.

Sheri J.

I went to subway today and got the worst service I've ever had there. there was an older women with gray hair and a bandana that is not polite nor good at her job. she was extremely slow and for some reason wrapped up the person behind me sandwich before mine. I said, we are not together. she said I know. I said ok cause you wrapped her sandwich first. then she got mad and said I wasn't being courteous and she has made 100 sandwiches and she knows what she is doing. I normally go about once a week, but I will never go back because she was very slow and rude.

Load More