Dairy Queen Grill & Chill

A huge pet peeve is when a cashier tells me to pull all the way up when there is no one else in the drive thru. I could understand if the drive thru is busy, but in most case when traveling the drive thru is empty.

Why do they not accept American Express? I really don’t know. It’s 2025, American Express is a major card, why are some places not accepting it…?

Atmosphere: 3

Food: 4

Service: 3

Ordered 6 piece chips stip basket i only recieved 5 chicken strips paid exta to get two sauces. I ordered at counter for order to go discovered shortage when on I5 North. Called went to vm $15 basket why gate keeping the sauces and my strip?

Atmosphere: 4

Food: 4

Service: 1

Loved the chicken sandwich meal

Atmosphere: 4

Food: 5

Service: 4

Not impressed. Thats a large order of onion rings. And dont bother asking for condiments. They won't add them into the bag anyways. We've gone 3x and they've forgotten the condiments all 3x.

Atmosphere: 1

Food: 1

Service: 2

Great location, fast, friendly service. If you're looking for a little treat DQ doesn't disappoint

Atmosphere: 5

Food: 5

Service: 5

Waited 25 minutes for 2 burgers and 1 chicken strip.

Atmosphere: 1

Food: 1

Service: 1

Good ice cream dessert yum

Food: 5

Fast & Friendly service

Atmosphere: 5

Food: 5

Service: 5

Ordered to 6 piece meals called and the manager Cavver or something like that didn't care said oh ok and I can return my food since they didn't do there job correctly no composition or apology offered just a oh ok. Not even busy there was 1 vehicles behind me and 2 in the parking lot. Horrible manager and pathetic customer service. $30 plus dollar order at fast food for 2 meals the owners should be ashamed of there management.

Atmosphere: 1

Food: 1

Service: 1

Best place ever if you’re not mean. If you understand that they are just teens and they work for minimum wage then you will be fine, just don’t be rude.

Atmosphere: 5

Food: 5

Service: 5

Ordered sauced and tossed chicken strip baskets and got nugget sized strips and didn't get the dipping sauces that we asked for. Wow dq isn't what it used to be!!!!

Food: 3

Service: 5

Bought an inedible ice cream cake. Brought it back to swap out for a new one, should have been no biggie. Talked to a teen “manager” who refused to exchange my cake. Tried calling DQ several with no answer, no voicemail. Left a message on the website with no response either. Can’t get ahold of anyone except a teenager. How frustrating. $50 bucks wasted.

Atmosphere: 1

Food: 1

Service: 1

It's dairy queen what more can I say

Atmosphere: 4

Food: 4

Service: 4

Need better training in customer service. Most of the time the people at the window are very nice. If you go inside however you are not greeted they just stand there playing on their phones. When they do look up they just walk away and say nothing. Behind the counter looks dirty and there's flies everywhere. I dont think they have good management.

They made my order wrong when I asked to have it be remade the girl with the blue hair and septum was very rude. The manager came and was almost extremely rude. Claiming that if they remade it that it would come out of their paycheck. Very rude don’t recommend

Atmosphere: 1

Food: 1

Service: 1