The staff is wonderful. I have found them funny and have a great sandwich making attitude. I love the attitude! They make my sandwich just the way I like it. Then, they serve it up to me with a smile.? I usually buy the all-American club, it is fantastic!
Stephanie Stokes
I was in Tuesday 10/1 and had the unfortunate front row view of what looked liked management berating a member of her team, loudly and without regard to any customers. I won't be back to this subway.
Atmosphere: 1
Food: 4
Service: 3
Praneet Raj
Looks like a new Subway location. Ordered online, they have a restroom for customers only (keypad code required). I placed online Subway order.
Supervisor Kathy was kinda rude, other staff seemed friendly.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Grilled Chicken
Kushiah Mccullough
The people that work here are great. They actually smile and talk to you.
Atmosphere: 2
Food: 3
Service: 4
C&J Music
My entire order was made wrong the first time I went through. I ordered a 6 inch turkey and cheese flatbread and a 6 inch Philly cheesesteak and they gave me 2 footlongs and tried to roll the flatbread. Then my sister went through and ordered four 6 inch and they made her 6. Just absolutely struggling in the listening department.
Atmosphere: 3
Food: 2
Service: 1
Rebecca Monroe
I love the footlong pretzels with a beautiful cheese.
Parking: There is plenty of parking always at this Subway
Wheelchair accessibility: Wheelchair accessibility is a plus in my book.
I went to the Sutherlin Subway yesterday and was helped by Savannah and Liz and they were both wonderful! They were all polite and rose was busy stocking for them. Five star service.
Atmosphere: 5
Food: 5
Service: 5
fiona mcatee
Used app and it took us 30+ mins tae get there. They didnae hae it done. And were rude aboot it. Some wise cracks made. Three ppl wirking and one customer but they had no time tae make oors?! In fact the instigater telt the ithers tae take their time because were complaining. Will never go tae Sutherlin Subway again. Had tae get a refund which was anither ruckus. First we were telt we had tae get it throu door dash. Whit?! We ordered thru the SUBWAY app. Then because WE were rude we werenae gonnae get oor refund at all.....all of this because WE werenae ever in customer service? We were then telt by anither employee that we need tae come back and speak wi the manager and she will refund us. Well....I sure hope so oor I guess I will have tae go through corporate. Wow! All of this because an employee thinks she wirks too haird.
Atmosphere: 1
Food: 1
Service: 1
Lyle McCaw
Turn the music volume down. I’ve been to rock concerts that weren’t as loud as the music in this restaurant. It was good music, but my word, turn it down. While in line we had to shout to the kid behind the counter and even had to repeat ourselves. When we asked if they could lower the volume he said the owner wants it that loud. The owner must not understand the concept of good customer service. It was hard to enjoy the meal with the music so loud. Then there was the men’s bathroom. Looked like it hadn’t been cleaned in weeks. Filthy walls and floors. I didn’t want to touch anything. Trash all over the floor. Disgusting.
Atmosphere: 1
Food: 5
Service: 3
Cindy Allison
Drive thru this is the worst sandwich ever made from subway, wrong cheese no meat asked for all topping lettuce tomatoes ect and all I got was lettuce tomatoes if I didn't live 20 min away I would have taken this back and had it remade right in front of me. I will be sharing this experience with everyone I come into contact with for quite a while oh I also work with the public. Shifty service poor food my child could have done better! Watch them do not use drive thru. I rate the sandwich a zero. My chicken ? will eat this because I can't. Wasted money!@
Went to get a simple foot long sandwich, ham & cheese with letttuce & onions. They said out of lettuce & onions and all types of cheeses. WHAT? How does a sandwich place stay in business when they don't have the ingrediances most people want? Don't go there, what a waste of time.
Parking: I don't kknow.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
Matt N.
Excellent Subway location ? Friendly crew , super fast , well made sandwich.
Atmosphere: 5
Food: 5
Service: 5
Fred Prout
Excellent food. FRESH. Price Is OK with a coupon but high without. Sandwich made fresh in front of you. Many toppings available.
Atmosphere: 5
Food: 5
Service: 5
Timothy Staggs
Get some more help 20 minutes to get even served is ridiculous
The staff is wonderful. I have found them funny and have a great sandwich making attitude. I love the attitude! They make my sandwich just the way I like it. Then, they serve it up to me with a smile.? I usually buy the all-American club, it is fantastic!
I was in Tuesday 10/1 and had the unfortunate front row view of what looked liked management berating a member of her team, loudly and without regard to any customers. I won't be back to this subway.
Atmosphere: 1
Food: 4
Service: 3
Looks like a new Subway location. Ordered online, they have a restroom for customers only (keypad code required). I placed online Subway order.
Supervisor Kathy was kinda rude, other staff seemed friendly.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Grilled Chicken
The people that work here are great.
They actually smile and talk to you.
Atmosphere: 2
Food: 3
Service: 4
My entire order was made wrong the first time I went through. I ordered a 6 inch turkey and cheese flatbread and a 6 inch Philly cheesesteak and they gave me 2 footlongs and tried to roll the flatbread. Then my sister went through and ordered four 6 inch and they made her 6. Just absolutely struggling in the listening department.
Atmosphere: 3
Food: 2
Service: 1
I love the footlong pretzels with a beautiful cheese.
Parking: There is plenty of parking always at this Subway
Wheelchair accessibility: Wheelchair accessibility is a plus in my book.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Auntie Anne's Footlong Pretzel
I went to the Sutherlin Subway yesterday and was helped by Savannah and Liz and they were both wonderful! They were all polite and rose was busy stocking for them. Five star service.
Atmosphere: 5
Food: 5
Service: 5
Used app and it took us 30+ mins tae get there. They didnae hae it done. And were rude aboot it. Some wise cracks made. Three ppl wirking and one customer but they had no time tae make oors?! In fact the instigater telt the ithers tae take their time because were complaining. Will never go tae Sutherlin Subway again. Had tae get a refund which was anither ruckus. First we were telt we had tae get it throu door dash. Whit?! We ordered thru the SUBWAY app. Then because WE were rude we werenae gonnae get oor refund at all.....all of this because WE werenae ever in customer service? We were then telt by anither employee that we need tae come back and speak wi the manager and she will refund us. Well....I sure hope so oor I guess I will have tae go through corporate. Wow! All of this because an employee thinks she wirks too haird.
Atmosphere: 1
Food: 1
Service: 1
Turn the music volume down. I’ve been to rock concerts that weren’t as loud as the music in this restaurant. It was good music, but my word, turn it down. While in line we had to shout to the kid behind the counter and even had to repeat ourselves. When we asked if they could lower the volume he said the owner wants it that loud. The owner must not understand the concept of good customer service. It was hard to enjoy the meal with the music so loud.
Then there was the men’s bathroom. Looked like it hadn’t been cleaned in weeks. Filthy walls and floors. I didn’t want to touch anything. Trash all over the floor. Disgusting.
Atmosphere: 1
Food: 5
Service: 3
Drive thru this is the worst sandwich ever made from subway, wrong cheese no meat asked for all topping lettuce tomatoes ect and all I got was lettuce tomatoes if I didn't live 20 min away I would have taken this back and had it remade right in front of me. I will be sharing this experience with everyone I come into contact with for quite a while oh I also work with the public. Shifty service poor food my child could have done better! Watch them do not use drive thru. I rate the sandwich a zero. My chicken ? will eat this because I can't. Wasted money!@
Food: 1
Service: 1
Restaurantji Recommends
quick to take and fill.order, perfect every time.
Atmosphere: 5
Food: 5
Service: 5
Went to get a simple foot long sandwich, ham & cheese with letttuce & onions. They said out of lettuce & onions and all types of cheeses. WHAT? How does a sandwich place stay in business when they don't have the ingrediances most people want? Don't go there, what a waste of time.
Parking: I don't kknow.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
Excellent Subway location ? Friendly crew , super fast , well made sandwich.
Atmosphere: 5
Food: 5
Service: 5
Excellent food. FRESH. Price Is OK with a coupon but high without. Sandwich made fresh in front of you. Many toppings available.
Atmosphere: 5
Food: 5
Service: 5
Get some more help 20 minutes to get even served is ridiculous
Atmosphere: 1
Food: 4
Service: 1
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