Food was warm and the costumer service was awesome!!! I never have had my food this warm and fast at any Taco Bell before!!! Great job team!!!
Tristan
Today (2/24/24), I came to pick up a doordash delivery. I watched as it took Jackson 15 MINUTES to make 4 burritos. When he was done taking his sweet time, I told him I was here for that order and proceeded to just stare at me and not respond at all. The customer requested mild sauce. Jackson was incapable of checking the requested mild sauce and didn't put any in the bag, forcing me to open the customers sealed order and add it myself. I know toddlers with more work ethic and manners. He obviously does not want to be working here 🙄 do better
Jessie Lane
Terrible service. I said “thank you!” And the guy working this evening ignored me so I said, “have a good night!” Because I wasn’t sure if he heard me but he blatantly ignored me. So rude.
Angelia
Food was good.
kirsten sirota
Stop it! We went in to order no one would help us. So apparently we’re being forced to use the kiosk. There was no menu up on the board. And using those stinking kiosks that are absolutely filthy because y’all don’t clean them ever. And then if you need to pay cash that ends up being a problem. I know too well. Because I’ve ordered on the kiosk previously. Hit the button that I’m gonna pay at the register with cash. Guess what never even got my food. You guys need to do better.
Dan Spencer
If you go inside you never interact with a human employee. Order from a touchscreen, the food appears at the counter. I predict that soon they'll have us making our own food. Like just a building with no staff. Go inside, order what you want, and you'll have access to ingredients and a microwave.
Gina Santos
They have no sense of customer service, they don't even say hello to the customer any more, they just say your total and tell you it'll be out in a minute and slam the window closed. I know it's a simple thing and you might have something going on, but a simple hello makes a huge difference. It would be nice if when you are clearly joking and talking with your coworkers if you could offer the same hospitality to the customer, but no one cares about personal interactions anymore. It's not very hard I'm sorry but do better
Was told very rudely to use the kiosk and was missing items then told I wasn't missing anything from my order ill not be back and I live in Sutherlin but I'll drive to roseburg for different food from now on
Ellie Rogers
Bathroom was NASTY. No mirror. Stopped in for a quick bite on our road trip. Place was empty, definitely could spend more time on cleanliness.
Atmosphere: 2
Food: 4
Service: 4
Jon Bassett
Slashing wages and jacking prices to the moon... How Cliché!
Lobby was clean but that’s about it. After making a 40$ order for myself and two colleagues, we waited around 8 minutes before receiving some of the most obviously old food and small portions. The cantina chicken bowl which we ordered with an extra scoop of chicken, online said it has 4oz per scoop. We got what seemed to be less than 3oz after paying for what should have been 8oz. The nacho fries seemed to be the first batch they made after breakfast but we received them stale and cold at 5pm.
DANIEL P I LOVE YOU!!! You are so sweet!
Very good and good service
The slowest fast food ever!!
Food was warm and the costumer service was awesome!!! I never have had my food this warm and fast at any Taco Bell before!!! Great job team!!!
Today (2/24/24), I came to pick up a doordash delivery. I watched as it took Jackson 15 MINUTES to make 4 burritos. When he was done taking his sweet time, I told him I was here for that order and proceeded to just stare at me and not respond at all.
The customer requested mild sauce. Jackson was incapable of checking the requested mild sauce and didn't put any in the bag, forcing me to open the customers sealed order and add it myself.
I know toddlers with more work ethic and manners. He obviously does not want to be working here 🙄 do better
Terrible service. I said “thank you!” And the guy working this evening ignored me so I said, “have a good night!” Because I wasn’t sure if he heard me but he blatantly ignored me. So rude.
Food was good.
Stop it! We went in to order no one would help us. So apparently we’re being forced to use the kiosk. There was no menu up on the board. And using those stinking kiosks that are absolutely filthy because y’all don’t clean them ever. And then if you need to pay cash that ends up being a problem. I know too well. Because I’ve ordered on the kiosk previously. Hit the button that I’m gonna pay at the register with cash. Guess what never even got my food. You guys need to do better.
If you go inside you never interact with a human employee. Order from a touchscreen, the food appears at the counter. I predict that soon they'll have us making our own food. Like just a building with no staff. Go inside, order what you want, and you'll have access to ingredients and a microwave.
They have no sense of customer service, they don't even say hello to the customer any more, they just say your total and tell you it'll be out in a minute and slam the window closed. I know it's a simple thing and you might have something going on, but a simple hello makes a huge difference. It would be nice if when you are clearly joking and talking with your coworkers if you could offer the same hospitality to the customer, but no one cares about personal interactions anymore. It's not very hard I'm sorry but do better
Restaurantji Recommends
Was told very rudely to use the kiosk and was missing items then told I wasn't missing anything from my order ill not be back and I live in Sutherlin but I'll drive to roseburg for different food from now on
Bathroom was NASTY. No mirror. Stopped in for a quick bite on our road trip. Place was empty, definitely could spend more time on cleanliness.
Atmosphere: 2
Food: 4
Service: 4
Slashing wages and jacking prices to the moon...
How Cliché!
Kids like taco bell I don't
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Taco Supreme, Nacho Fries, Beefy Melt Burrito
Lobby was clean but that’s about it. After making a 40$ order for myself and two colleagues, we waited around 8 minutes before receiving some of the most obviously old food and small portions. The cantina chicken bowl which we ordered with an extra scoop of chicken, online said it has 4oz per scoop. We got what seemed to be less than 3oz after paying for what should have been 8oz. The nacho fries seemed to be the first batch they made after breakfast but we received them stale and cold at 5pm.
Atmosphere: 3
Food: 1
Service: 1
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