Katharine was amazing 👏 we walked in right when lobby was closing and she still helped us and was kind and patient. Huge thank-you!
Atmosphere: 5
Food: 5
Service: 5
Drew Jaeger
Great food and great customer service!
Atmosphere: 5
Food: 5
Service: 5
Benny Davis
Love going back to this place, friendly staff, Graciela is always pleasant and always willing to help. Keep up the good work & positive vibes.
Atmosphere: 5
Food: 5
Service: 5
shay adams
We order here a decent amount and like to order the bacon western cheese burgers. It’s usually okay but lately it seems like we are getting our burgers with really hard/old onion rings which makes them hard to eat. The chicken sandwiches are fire though.
Atmosphere: 4
Food: 3
Service: 4
Ronald Braun
I always have enjoyed their burgers.
Atmosphere: 4
Food: 5
Service: 4
pepsicanzy
My experience at Carlos Jr was sad and terrible. I wish that this never happen to any other customer. They screwed my order put lettuce when i asked for no lettuce, they were mad when i returned back to complain so they took my sandwiches tossed them in the garbage and refused to give me a replacement saying that i took bigger bites from them.
I was intermetant fasting for 18 hours and literally shaking from hunger. They took my food, refused replacement and shot the window on my face. I literally went to bed defeated and hungry after a long day at work.
I slept hungry because someone decided to punish me for complaining 😞
The next day, I called to speak to the store manager, but she refused to talk to me. I heard her say she was “too busy” to deal with my complaint at the moment, and then the call ended.
I left a one-star review, and they replied with an apology, asking me to follow a link. After I did that, they completely ignored me.
Atmosphere: 1
Food: 1
Service: 1
Steve Bartell
The sandwich had too much mayo and cheese. Chicken did not fill the bun. The dining area was empty of customers.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Chicken Sandwich
seth pierson
These days most fast food restaurants have bad service or complete lack of service with kiosks. This Carls Jr. is always clean, the staff are always nice and friendly and they bring the food out to you fast. Just want to make sure the team knows that it doesn’t go unnoticed. Appreciate your hard work.
Atmosphere: 5
Food: 5
Service: 5
steve weichold
After telling them no cheese on a famous star 3 times….you still messed up..!
Recommended dishes: Cheeseburger, Western Bacon Cheeseburger
Brandon Lillegaard
Got to let Carl's Jr and their consistency at every location.
Atmosphere: 5
Food: 5
Service: 5
Emilio Soto
First time going to Carl’s Jr. The staff was super patient and helpful while I decided what to order. Food was good—I’ll make sure to be back!
SerGio Str
I would rate this Carl’s Jr. over 5 stars if I could since I visit this place so often for the last 10 years. The burgers are always juicy and fresh, the fries are crispy. Orders completed in time even during the lunch time when the staff works so hard to finish everyone’s orders, also the customer service is the top notch, never ever had any issues with them. I’m so happy to have such a great place around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger
Lyzz
Kathryn was amazing. Even though the "plain" button was not clicked when ordering with her, when she brought out the food she remembered it was supposed to be plain and it didn't look like, to her, it was plain. She had me check. It was not plain so she had it remade right away. Thank you Kathryn for you due diligence. I was with my dad and his wife. We all enjoyed our burgers. We had the big cheeseburger, the famous star, and the famous star Angus burgers.
I got my food so fast!
Atmosphere: 5
Food: 5
Service: 5
Katharine was amazing 👏 we walked in right when lobby was closing and she still helped us and was kind and patient. Huge thank-you!
Atmosphere: 5
Food: 5
Service: 5
Great food and great customer service!
Atmosphere: 5
Food: 5
Service: 5
Love going back to this place, friendly staff, Graciela is always pleasant and always willing to help. Keep up the good work & positive vibes.
Atmosphere: 5
Food: 5
Service: 5
We order here a decent amount and like to order the bacon western cheese burgers. It’s usually okay but lately it seems like we are getting our burgers with really hard/old onion rings which makes them hard to eat. The chicken sandwiches are fire though.
Atmosphere: 4
Food: 3
Service: 4
I always have enjoyed their burgers.
Atmosphere: 4
Food: 5
Service: 4
My experience at Carlos Jr was sad and terrible. I wish that this never happen to any other customer. They screwed my order put lettuce when i asked for no lettuce, they were mad when i returned back to complain so they took my sandwiches tossed them in the garbage and refused to give me a replacement saying that i took bigger bites from them.
I was intermetant fasting for 18 hours and literally shaking from hunger.
They took my food, refused replacement and shot the window on my face. I literally went to bed defeated and hungry after a long day at work.
I slept hungry because someone decided to punish me for complaining 😞
The next day, I called to speak to the store manager, but she refused to talk to me. I heard her say she was “too busy” to deal with my complaint at the moment, and then the call ended.
I left a one-star review, and they replied with an apology, asking me to follow a link. After I did that, they completely ignored me.
Atmosphere: 1
Food: 1
Service: 1
The sandwich had too much mayo and cheese. Chicken did not fill the bun. The dining area was empty of customers.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Chicken Sandwich
These days most fast food restaurants have bad service or complete lack of service with kiosks. This Carls Jr. is always clean, the staff are always nice and friendly and they bring the food out to you fast. Just want to make sure the team knows that it doesn’t go unnoticed. Appreciate your hard work.
Atmosphere: 5
Food: 5
Service: 5
After telling them no cheese on a famous star 3 times….you still messed up..!
Atmosphere: 5
Food: 2
Service: 5
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Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Cheeseburger, Western Bacon Cheeseburger
Got to let Carl's Jr and their consistency at every location.
Atmosphere: 5
Food: 5
Service: 5
First time going to Carl’s Jr. The staff was super patient and helpful while I decided what to order. Food was good—I’ll make sure to be back!
I would rate this Carl’s Jr. over 5 stars if I could since I visit this place so often for the last 10 years. The burgers are always juicy and fresh, the fries are crispy. Orders completed in time even during the lunch time when the staff works so hard to finish everyone’s orders, also the customer service is the top notch, never ever had any issues with them. I’m so happy to have such a great place around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger
Kathryn was amazing. Even though the "plain" button was not clicked when ordering with her, when she brought out the food she remembered it was supposed to be plain and it didn't look like, to her, it was plain. She had me check. It was not plain so she had it remade right away. Thank you Kathryn for you due diligence. I was with my dad and his wife. We all enjoyed our burgers. We had the big cheeseburger, the famous star, and the famous star Angus burgers.
Atmosphere: 5
Food: 5
Service: 5
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