I have never had good luck with the Tualatin location. Orders consistently wrong. Closed when it should be open. However tonight takes the cake. We sat in the drive through line for an hour and 15 minutes. There were only 5 cars ahead of us. The guy taking orders could not get it right. He refered to my husband as “Grandpa” and dropped a few F bombs. NEVER AGAIN! My suggestion, run like your hair is on fire. Go to 7-11.
Service: 1
Yvonne Seniga
We went through the drive through to get food. It was hot and fresh. The surface was great. We received everything that we ordered. The food was fabulous. And everyone enjoy themselves eating all of the good food. The person working the drive through was hilarious And I think you need that as a worker
Atmosphere: 5
Food: 5
Service: 5
Adonis Lopez
Lame how y'all close way before closing
Deryk Peters
Cold enough I wish I brought a better jacket, there was nobody near the checkout counter, by the time I'm halfway through ordering on the kiosk someone noticed we're here but just yelled at me from the kitchen something in broken English, when they noticed we didn't understand them they yelled again in slightly better broken English to use the kiosk, as if that's not what I was already doing, instead of coming to the front to take our order.
Atmosphere: 1
Food: 3
Service: 1
Julia
I neeeeeed to stop going here lol. Every time I go through the drive thru I’m waiting more than 30+ minutes for my food. This sucks cuz I love Jack in the crack. ☹️
Atmosphere: 1
Food: 5
Service: 1
dallas cooper
Horrible! One kiosk for everyone to order at and no actual employees taking orders at the other register. Half an hour to order and get food. The work ethic of employees and companies are embarrassing.
Service: 1
arianna schneider
Workers were rude we caught the initial missing food (two whole sandwiches ) but apon leaving noticed my gremlins meal was missing the sauce and the air freshener if I could give zero stars I would. I doubt I will be returning to this location
Atmosphere: 1
Food: 1
Service: 1
Michael DiGregorio
Great food....prices are getting stupid.
Atmosphere: 1
Food: 1
Service: 1
S G
Never going here again. On this trip the breakfast croissant sandwich was overcooked, flat, tasteless, and overpriced. Total waste of money.
Kinda ho hum, many drink flavors are missing in the Coke machine. They could not figure out how to take my Jack in Box gift card card
Atmosphere: 3
Food: 2
Service: 3
K R
Friendly staff. But you don't know if they are going to short you something or give you someone else's food.
Atmosphere: 5
Food: 5
Service: 3
Sean Clay
I stopped into the Jack in the Box on Nyberg in Tualatin, and it was honestly one of the worst fast-food experiences I’ve had. When I walked in, the employee was busy working on a computer instead of greeting customers, and the cash register had been turned around so customers could take their own orders.
When I went to wash my hands, the bathroom was in terrible shape — the floor was wet, nasty, and slippery. There was no paper to dry your hands, and every paper holder was empty. The stall looked like someone had a serious medical issue and it hadn’t been cleaned.
What’s surprising is that this location has a lot of good reviews, which makes this experience all the more shocking. Clearly, management needs to take a closer look at cleanliness and customer service here.
Atmosphere: 1
Food: 3
Service: 1
Eugene Fan
Probably the 2nd or 3rd worst kept Jack in the Box in the surrounding area. They had my order sitting out a while before giving it to me while I was waiting patiently. Logic would say first in, first out but they don't follow it. I get they can get busy but food should not just sit there.
Atmosphere: 1
Food: 2
Service: 1
Sarah Tuck
No customer service skills at all. Quality of food and service is very poor. If you are looking for a rude experience this is the best location.
I have never had good luck with the Tualatin location. Orders consistently wrong. Closed when it should be open. However tonight takes the cake. We sat in the drive through line for an hour and 15 minutes. There were only 5 cars ahead of us. The guy taking orders could not get it right. He refered to my husband as “Grandpa” and dropped a few F bombs. NEVER AGAIN! My suggestion, run like your hair is on fire. Go to 7-11.
Service: 1
We went through the drive through to get food. It was hot and fresh. The surface was great. We received everything that we ordered. The food was fabulous.
And everyone enjoy themselves eating all of the good food. The person working the drive through was hilarious
And I think you need that as a worker
Atmosphere: 5
Food: 5
Service: 5
Lame how y'all close way before closing
Cold enough I wish I brought a better jacket, there was nobody near the checkout counter, by the time I'm halfway through ordering on the kiosk someone noticed we're here but just yelled at me from the kitchen something in broken English, when they noticed we didn't understand them they yelled again in slightly better broken English to use the kiosk, as if that's not what I was already doing, instead of coming to the front to take our order.
Atmosphere: 1
Food: 3
Service: 1
I neeeeeed to stop going here lol. Every time I go through the drive thru I’m waiting more than 30+ minutes for my food. This sucks cuz I love Jack in the crack. ☹️
Atmosphere: 1
Food: 5
Service: 1
Horrible! One kiosk for everyone to order at and no actual employees taking orders at the other register. Half an hour to order and get food. The work ethic of employees and companies are embarrassing.
Service: 1
Workers were rude we caught the initial missing food (two whole sandwiches ) but apon leaving noticed my gremlins meal was missing the sauce and the air freshener if I could give zero stars I would. I doubt I will be returning to this location
Atmosphere: 1
Food: 1
Service: 1
Great food....prices are getting stupid.
Atmosphere: 1
Food: 1
Service: 1
Never going here again. On this trip the breakfast croissant sandwich was overcooked, flat, tasteless, and overpriced. Total waste of money.
Food: 1
Bathroom is awful.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Kinda ho hum, many drink flavors are missing in the Coke machine. They could not figure out how to take my Jack in Box gift card
card
Atmosphere: 3
Food: 2
Service: 3
Friendly staff. But you don't know if they are going to short you something or give you someone else's food.
Atmosphere: 5
Food: 5
Service: 3
I stopped into the Jack in the Box on Nyberg in Tualatin, and it was honestly one of the worst fast-food experiences I’ve had. When I walked in, the employee was busy working on a computer instead of greeting customers, and the cash register had been turned around so customers could take their own orders.
When I went to wash my hands, the bathroom was in terrible shape — the floor was wet, nasty, and slippery. There was no paper to dry your hands, and every paper holder was empty. The stall looked like someone had a serious medical issue and it hadn’t been cleaned.
What’s surprising is that this location has a lot of good reviews, which makes this experience all the more shocking. Clearly, management needs to take a closer look at cleanliness and customer service here.
Atmosphere: 1
Food: 3
Service: 1
Probably the 2nd or 3rd worst kept Jack in the Box in the surrounding area. They had my order sitting out a while before giving it to me while I was waiting patiently. Logic would say first in, first out but they don't follow it. I get they can get busy but food should not just sit there.
Atmosphere: 1
Food: 2
Service: 1
No customer service skills at all. Quality of food and service is very poor. If you are looking for a rude experience this is the best location.
Atmosphere: 1
Food: 1
Service: 1
Loading...