No one says a word to you ever. My fries were cold, not done all the way, and had a poor attempt at being microwaved at best. My tacos were also luke warm. This is the worst Taco Bell on the planet. I should have looked at the reviews before going here.
Atmosphere: 1
Food: 1
Service: 1
Justin Vahlkamp
Can’t even order with a person. So I have to learn your system and pay the same. What a dumb place.
Brittany Olsen
I usually go out of my way to be forgiving of mistakes when it comes to food service. I understand that this is a difficult and often thankless industry. That being said I feel compelled to warn others of the level of poor service at the Biggs Junction location of Taco Bell. I made my order through the app and it was received without a problem. It all went down hill from there though. I was handed my drinks (one of which was in correct). They made a new drink correctly and instructed me to pull to the mobile pick up spot and they would bring the rest out to me shortly. There were no customers in line behind me but I obliged. It is important to note that I specifically selected the drive thru pick up option as I was traveling with my dogs and didn’t want to leave them in the car alone. I sat in the mobile spot for 20 minutes before trying to go back through the drive thru. I then was stuck behind a Klickitat county sheriff’s suv for another 15 minutes until myself and the 5 cars behind me decided to all back out of the drive thru. I parked in the lot and went into the store to find my food sitting in the meal pick up area. I waited for an employee to come to the front and asked how long it had been sitting there. The employee said 2 minutes and walked away before I could ask anything else. I took my food back out to the car and quickly checked the temperature of it. At best it can be described as tepid. However after being delayed in my journey by almost an hour and being too frustrated to be polite, I decided it wasn’t worth going back inside the store. Save yourself the aggravation and just skip this place.
Atmosphere: 1
Food: 1
Service: 1
Scott Bagley
The taco shells tasted like plastic. It was really awful. I got really sick later that night.
Atmosphere: 3
Food: 1
Service: 1
Oak Wendler
Why have fast food in a truck stop if its not 24 hours
Chariah White
I stopped at this Taco Bell location three days ago and it was the worst TBell experience I have ever had. We ordered one Discovery Luxe Box and waited 15 minutes. There were at least two workers in the back, one whom was cleaning (probably to look busy and avoid making the food) and another in the drive thru area that I could not see, but could hear.
The lobby was empty, other than an employee on her break, and a couple who came in about five minutes prior who waited just as long for their order. The drive thru was empty, except for one of the employees driving through multiple times.. potentially to increase their drive thru numbers?
When I got to my car, I pulled one of the items out of the box and immediately had a bunch of toppings fall out all over my car. Not ideal, as I like to keep it clean.
I would not recommend going to this location is you are wanting a quick stop. While it is not my first choice, I would have rather preferred going to the McDonalds across the street.
Atmosphere: 2
Food: 3
Service: 1
David Richter
The Drive thru cashier/teller was sharp. He listened well and was on point. I spent $46.00 which isn't a small order. It took 6 minutes to my food after ordering. The best part is the whole order was there. Everything I ordered I received and in an unexpected amount of time. Kudos to the whole team working tonight. Thank you for such a great experience.
Atmosphere: 4
Food: 5
Service: 5
Top Flight
They don’t have. Toco sauce out they are extremely slow and this place it brand new heading in the wrong direction took 25 mins to get food
Atmosphere: 3
Food: 1
Service: 1
Russell Bosch
Slow as molasses! Should have checked the reviews before stopping. Took 15 mins for 1 deluxe box. We were the only ones there. 3-4 staff in kitchen.
A staff was leaving as we arrived, she got in her car and did multiple laps thru the empty drive thru. Made me wonder if she was doing it to artificially boost drive thru numbers or just goofing off with her co workers.
Kitchen counters and eating area were dirty and not being attended to.
Other Taco Bell’s would have had this order prepped and ready before I had time to drive up to the next window.
This location brings shame to the reputable Taco Bell name.
The worst taco bell experience ever! Dry, nasty, uncooked food, with missing ingredients, long waits for no reason and terrible customer service, avoid it at all costs
Atmosphere: 1
Food: 1
Service: 1
David Cutsinger
Clearly no one at this store gives a crap about their jobs. I’ve worked fast food. A lot. I know it’s a shitty job, but if you’re going to do something, why not try? Ordered 3 tacos supreme to go. Sat in the parking lot eating and every one was completely broken. 1 could be an accident, 2 is careless, but 3 is intentional. Wish I had read the reviews for this store before even walking in. Cross this one off my list.
Atmosphere: 1
Food: 1
Service: 1
JC
I just ate meat for the first time in 10 years. They messed up all my food. I ordered a cheesy bean and rice and they put beef in it? Other items too. Will never eat Taco Bell again. They need to handle allergies more seriously shame on them
Atmosphere: 1
Food: 1
Service: 1
Alec Olson
Extremely slow, put in an order and 25 minutes later still no food. The staff had no sense of urgency or care about my time. Had to hold up my entire group because of this. My friend ended up not getting her food and wasting $7.
Service: 1
Joy Christiansen
Worst service & was reminded why I haven’t ate at a Taco Bell in years.the new system order at the counter. Hit option pay cash. Says nothing about your order won’t be placed if you pay cash & no one ever helps you. Wasted 30 mins of my day & long drive home. The lady in there should be fired. Worst service ever!
No one says a word to you ever. My fries were cold, not done all the way, and had a poor attempt at being microwaved at best. My tacos were also luke warm. This is the worst Taco Bell on the planet. I should have looked at the reviews before going here.
Atmosphere: 1
Food: 1
Service: 1
Can’t even order with a person. So I have to learn your system and pay the same. What a dumb place.
I usually go out of my way to be forgiving of mistakes when it comes to food service. I understand that this is a difficult and often thankless industry. That being said I feel compelled to warn others of the level of poor service at the Biggs Junction location of Taco Bell. I made my order through the app and it was received without a problem. It all went down hill from there though. I was handed my drinks (one of which was in correct). They made a new drink correctly and instructed me to pull to the mobile pick up spot and they would bring the rest out to me shortly. There were no customers in line behind me but I obliged. It is important to note that I specifically selected the drive thru pick up option as I was traveling with my dogs and didn’t want to leave them in the car alone. I sat in the mobile spot for 20 minutes before trying to go back through the drive thru. I then was stuck behind a Klickitat county sheriff’s suv for another 15 minutes until myself and the 5 cars behind me decided to all back out of the drive thru. I parked in the lot and went into the store to find my food sitting in the meal pick up area. I waited for an employee to come to the front and asked how long it had been sitting there. The employee said 2 minutes and walked away before I could ask anything else. I took my food back out to the car and quickly checked the temperature of it. At best it can be described as tepid. However after being delayed in my journey by almost an hour and being too frustrated to be polite, I decided it wasn’t worth going back inside the store. Save yourself the aggravation and just skip this place.
Atmosphere: 1
Food: 1
Service: 1
The taco shells tasted like plastic. It was really awful. I got really sick later that night.
Atmosphere: 3
Food: 1
Service: 1
Why have fast food in a truck stop if its not 24 hours
I stopped at this Taco Bell location three days ago and it was the worst TBell experience I have ever had. We ordered one Discovery Luxe Box and waited 15 minutes. There were at least two workers in the back, one whom was cleaning (probably to look busy and avoid making the food) and another in the drive thru area that I could not see, but could hear.
The lobby was empty, other than an employee on her break, and a couple who came in about five minutes prior who waited just as long for their order. The drive thru was empty, except for one of the employees driving through multiple times.. potentially to increase their drive thru numbers?
When I got to my car, I pulled one of the items out of the box and immediately had a bunch of toppings fall out all over my car. Not ideal, as I like to keep it clean.
I would not recommend going to this location is you are wanting a quick stop. While it is not my first choice, I would have rather preferred going to the McDonalds across the street.
Atmosphere: 2
Food: 3
Service: 1
The Drive thru cashier/teller was sharp. He listened well and was on point. I spent $46.00 which isn't a small order. It took 6 minutes to my food after ordering. The best part is the whole order was there. Everything I ordered I received and in an unexpected amount of time. Kudos to the whole team working tonight. Thank you for such a great experience.
Atmosphere: 4
Food: 5
Service: 5
They don’t have. Toco sauce out they are extremely slow and this place it brand new heading in the wrong direction took 25 mins to get food
Atmosphere: 3
Food: 1
Service: 1
Slow as molasses! Should have checked the reviews before stopping. Took 15 mins for 1 deluxe box. We were the only ones there. 3-4 staff in kitchen.
A staff was leaving as we arrived, she got in her car and did multiple laps thru the empty drive thru. Made me wonder if she was doing it to artificially boost drive thru numbers or just goofing off with her co workers.
Kitchen counters and eating area were dirty and not being attended to.
Other Taco Bell’s would have had this order prepped and ready before I had time to drive up to the next window.
This location brings shame to the reputable Taco Bell name.
Atmosphere: 1
Food: 2
Service: 1
It is Taco Bell
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The worst taco bell experience ever! Dry, nasty, uncooked food, with missing ingredients, long waits for no reason and terrible customer service, avoid it at all costs
Atmosphere: 1
Food: 1
Service: 1
Clearly no one at this store gives a crap about their jobs. I’ve worked fast food. A lot. I know it’s a shitty job, but if you’re going to do something, why not try? Ordered 3 tacos supreme to go. Sat in the parking lot eating and every one was completely broken. 1 could be an accident, 2 is careless, but 3 is intentional. Wish I had read the reviews for this store before even walking in. Cross this one off my list.
Atmosphere: 1
Food: 1
Service: 1
I just ate meat for the first time in 10 years. They messed up all my food. I ordered a cheesy bean and rice and they put beef in it? Other items too. Will never eat Taco Bell again. They need to handle allergies more seriously shame on them
Atmosphere: 1
Food: 1
Service: 1
Extremely slow, put in an order and 25 minutes later still no food. The staff had no sense of urgency or care about my time. Had to hold up my entire group because of this. My friend ended up not getting her food and wasting $7.
Service: 1
Worst service & was reminded why I haven’t ate at a Taco Bell in years.the new system order at the counter. Hit option pay cash. Says nothing about your order won’t be placed if you pay cash & no one ever helps you. Wasted 30 mins of my day & long drive home. The lady in there should be fired. Worst service ever!
Atmosphere: 3
Service: 1
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