Updated Review:It's been long enough since my first review that Google suggested I update my review. That being said, I still agree with my previous statement with a few changes. Shakes can be spendy, but they're good shakes and they're not as expensive as the ice cream places make them. I ordered online today for pickup at noon, arrived at 11:58, and it wasn't until I had mentioned I was there for pickup (at 12:04ish) that they started making my order. To be fair, I should have mentioned it when I first arrived, so no shade towards the employees. It was still made fast and taking a couple minutes more than the time I put didn't hurt anyone. Food is still great, shakes are still great (though I'm not particularly fond of Bliss shakes as it overpowers the main flavor) and I love to go there.Old Review:I absolutely love this Burgerville. I go quite often and they're always nice. I've never had a bad experience there. Not just the people, but the food is good too! 100% my favorite fast food place because they have good quality food at a good price, and they're good at all sorts of food! They're a great option if you want to get a burger and fries, but they're also good if you just want to stop for shakes without paying $10 at an ice cream place. I personally get their shakes at least once or twice a week. Very good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries, Fresh Strawberry White Chocolate Shake
Robert Able
Possibly my most favorite fast food chain... Besides the great burgers, they have exceptional milkshakes and even their coffee is good. For seasonal specials are also excellent.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Strawberry
Robin Lloyd
Best burgers above any out there!!
Atmosphere: 5
Food: 5
Service: 5
Gabriel Johnson
Great food !
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger and Fries
Connie F
We dropped by to get a quick snack before going home. I had never tried the waffle fries with Parmesan cheese on it. It hit the spot and tied me over until it was time for supper.
Food: 5
Service: 5
Mari Brookfield
Turns out this is one of the Burgerville restaurants that doesn't serve any kind of breakfast food (which was our goal). So we ordered burgers, and they were just huge. A waste of money if you are on the road looking for a snack. I wish they had a smaller burger.
Atmosphere: 3
Food: 4
Service: 4
Paul Chen
Burger is good. Fries are on the salty side.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Burger and Fries
Mary Spooner
The beautiful view from the large windows on this rainy fall day was worth the visit.
Atmosphere: 5
Food: 5
Service: 5
Arman P
My teenager has been rude recently, so we're playing the silent treatment game. As a test of their willpower, I drove to this burgerville after school yesterday and ordered myself a strawberry shake, but nothing for them. I fully expected an outburst as a response, but to my surprise all they did was (furiously) type on their phone to their friends. Not a peep though. I didn't break my silence either, but I was laughing hysterically on the inside. Thank you Burgerville for this joyous experiment. A++++ would selfishly get milkshake for myself again.
Frank
App didn't work correctly and I have not been able to points for several
We always go to BurgerVille while in Oregon. This was our forest time at this location. I think we’ve hit almost all of them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Fries
Thomas Freedland
I am baffled at the obsession that everything must have cheese on it. I ordered two 1/4 pound hamburgers - I emphasize hamburgers. I explained I wanted one plain, meat and bun only; no cheese! The second was with lettuce, spread, pickle, and whatever; again no cheese. I also ordered a chicken and chips which saved the meal. When I paid, the cashier seemed to confirm the order was for 2 hamburgers, one specifically plain. My instinct was to check the order before leaving the window but I was tired from Friday traffic and hungry, so I just headed home. Oh what a surprise, both were imbedded with cheese. I could have returned but going back, explaining the staff's zeal to make everything with cheese, and going home to eat would have left me in a fouler mood than right now. I simply do not like cheese, nor anything else on my hamburger. It's bad enough to get the disbelieving looks that I would actually like to eat a plain hamburger but when the staff tries to second guess what I want and smother it with cheese, I get a little irate. Rather than make a scene, I can vent on your website that has been graciously offered. I do not appreciate wasting money on food I cannot (or will not) eat, anymore than I enjoy wasting time and gas to return to have someone get the order right the second or third time. Burgerville is not unique to this problem but I would love an explanation as to how one may place an order and have it filled correctly. My line for decades has been, "I want a hamburger plain and dry, nothing on it; just the meat and the bun." The usual response beyond the perplexed look is, "Do you want cheese on it?". Restraining the urge to inquiry about hearing loss, I confirm, "No cheese. Plain and dry, just the meat and the bun; no cheese." Alas, the staff who obviously are subsidized by the dairy industry, melts cheese into every book and cranny. Given the wages that must be paid, l would think employee training work include customer satisfaction - like giving the customer what they ordered or explaining why the request cannot be fulfilled. Your staff let you down, and flogging is no longer a permitted option. That said, how can I get what I ordered prepared and presented properly?
Food: 1
Service: 1
Mel
So I wanted to try the halibut sando. How ridiculous it was. I know halibut is expensive but at least give me a piece that covers my bun not half of it !!! Waste of $$$ don't do it !!!
Food: 1
Shane Hogland
Great place to wait for the bus in 90 degree weather. Rocks to sit on.
Jonathan Vese
Been coming here since I was a kid but since they revamped everything all they did was raise the prices and cut the sizes. Today I ordered the halibut sandwich for the first time in awhile. Such a disappointment. It used to be so big and now they use the same size halibut that they make for the fish and chips. So sad. And on top of that they ask for tip in the drive thru.Made the decision to eat somewhere else. Not coming here anymore
Updated Review:It's been long enough since my first review that Google suggested I update my review. That being said, I still agree with my previous statement with a few changes. Shakes can be spendy, but they're good shakes and they're not as expensive as the ice cream places make them. I ordered online today for pickup at noon, arrived at 11:58, and it wasn't until I had mentioned I was there for pickup (at 12:04ish) that they started making my order. To be fair, I should have mentioned it when I first arrived, so no shade towards the employees. It was still made fast and taking a couple minutes more than the time I put didn't hurt anyone. Food is still great, shakes are still great (though I'm not particularly fond of Bliss shakes as it overpowers the main flavor) and I love to go there.Old Review:I absolutely love this Burgerville. I go quite often and they're always nice. I've never had a bad experience there. Not just the people, but the food is good too! 100% my favorite fast food place because they have good quality food at a good price, and they're good at all sorts of food! They're a great option if you want to get a burger and fries, but they're also good if you just want to stop for shakes without paying $10 at an ice cream place. I personally get their shakes at least once or twice a week. Very good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries, Fresh Strawberry White Chocolate Shake
Possibly my most favorite fast food chain... Besides the great burgers, they have exceptional milkshakes and even their coffee is good. For seasonal specials are also excellent.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Strawberry
Best burgers above any out there!!
Atmosphere: 5
Food: 5
Service: 5
Great food !
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burger and Fries
We dropped by to get a quick snack before going home. I had never tried the waffle fries with Parmesan cheese on it. It hit the spot and tied me over until it was time for supper.
Food: 5
Service: 5
Turns out this is one of the Burgerville restaurants that doesn't serve any kind of breakfast food (which was our goal). So we ordered burgers, and they were just huge. A waste of money if you are on the road looking for a snack. I wish they had a smaller burger.
Atmosphere: 3
Food: 4
Service: 4
Burger is good. Fries are on the salty side.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Burger and Fries
The beautiful view from the large windows on this rainy fall day was worth the visit.
Atmosphere: 5
Food: 5
Service: 5
My teenager has been rude recently, so we're playing the silent treatment game. As a test of their willpower, I drove to this burgerville after school yesterday and ordered myself a strawberry shake, but nothing for them. I fully expected an outburst as a response, but to my surprise all they did was (furiously) type on their phone to their friends. Not a peep though. I didn't break my silence either, but I was laughing hysterically on the inside. Thank you Burgerville for this joyous experiment. A++++ would selfishly get milkshake for myself again.
App didn't work correctly and I have not been able to points for several
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
We always go to BurgerVille while in Oregon. This was our forest time at this location. I think we’ve hit almost all of them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Fries
I am baffled at the obsession that everything must have cheese on it. I ordered two 1/4 pound hamburgers - I emphasize hamburgers. I explained I wanted one plain, meat and bun only; no cheese! The second was with lettuce, spread, pickle, and whatever; again no cheese. I also ordered a chicken and chips which saved the meal. When I paid, the cashier seemed to confirm the order was for 2 hamburgers, one specifically plain. My instinct was to check the order before leaving the window but I was tired from Friday traffic and hungry, so I just headed home. Oh what a surprise, both were imbedded with cheese. I could have returned but going back, explaining the staff's zeal to make everything with cheese, and going home to eat would have left me in a fouler mood than right now. I simply do not like cheese, nor anything else on my hamburger. It's bad enough to get the disbelieving looks that I would actually like to eat a plain hamburger but when the staff tries to second guess what I want and smother it with cheese, I get a little irate. Rather than make a scene, I can vent on your website that has been graciously offered. I do not appreciate wasting money on food I cannot (or will not) eat, anymore than I enjoy wasting time and gas to return to have someone get the order right the second or third time. Burgerville is not unique to this problem but I would love an explanation as to how one may place an order and have it filled correctly. My line for decades has been, "I want a hamburger plain and dry, nothing on it; just the meat and the bun." The usual response beyond the perplexed look is, "Do you want cheese on it?". Restraining the urge to inquiry about hearing loss, I confirm, "No cheese. Plain and dry, just the meat and the bun; no cheese." Alas, the staff who obviously are subsidized by the dairy industry, melts cheese into every book and cranny. Given the wages that must be paid, l would think employee training work include customer satisfaction - like giving the customer what they ordered or explaining why the request cannot be fulfilled. Your staff let you down, and flogging is no longer a permitted option. That said, how can I get what I ordered prepared and presented properly?
Food: 1
Service: 1
So I wanted to try the halibut sando. How ridiculous it was. I know halibut is expensive but at least give me a piece that covers my bun not half of it !!! Waste of $$$ don't do it !!!
Food: 1
Great place to wait for the bus in 90 degree weather. Rocks to sit on.
Been coming here since I was a kid but since they revamped everything all they did was raise the prices and cut the sizes. Today I ordered the halibut sandwich for the first time in awhile. Such a disappointment. It used to be so big and now they use the same size halibut that they make for the fish and chips. So sad. And on top of that they ask for tip in the drive thru.Made the decision to eat somewhere else. Not coming here anymore
Atmosphere: 1
Food: 2
Service: 1