Starbucks
18900 Willamette Dr, West Linn
(503) 699-0247
Recent Reviews
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Food was rated 4 stars because several of the items I wanted to purchase weren't available.
Atmosphere: 5
Food: 4
Service: 5
Super nice people here , October 21 is my birthday , and my app wasn’t working right , their employees are so sweet , I showed up at 12:20 they still offered me a free drink for my birthday. I love the people here ! The girl who helped me have the most beautiful smile on her face!!!
Atmosphere: 5
Food: 5
Service: 5
I’ve ordered an iced Americano 3
Atmosphere: 1
Food: 1
Service: 1
Tom and staff are always so helpful and friendly - love this location!
Atmosphere: 5
Food: 5
Service: 5
I had a particularly unpleasant interaction today and it will likely keep me from visiting this location again. The barista taking my order was mixed up on how making frappuccinos decaf works since they changed it and kept saying that caramel frappuccinos don't come with shots of espresso and didn't get when I explained that when they make them decaf now since they changed them, they substitute decaf shots for the caffeinated pumps of frappuccino roast, that it's not adding an extra shot. She ended the interaction with an attitude laden "whatever" and then glared at me while complaining about me (loudly enough for me to hear) to her coworker. She'd been arguing with one of the toasting machines as it was beeping before she came over to help me, so I suspect she was having an off day, but the interaction still put quite a damper in the good mood I'd been in and ensured I wouldn't feel comfortable sitting there with my coffee and reading my book as I'd planned.
Atmosphere: 1
Food: 4
Service: 1
My wife's favorite place.
Atmosphere: 5
Food: 4
Service: 5
Tara who is a shift lead at this location, always has a bad attitude and snobby look. She made me feel like an unwelcome guest. She was so unpleasant, and rude to her crew. After multiple unwelcoming interactions with her at this Starbucks, it made me feel obligated to leave this review. I hope that starbucks has a better work environment, especially with todays economical work climate, and amongst their political backlash; truly hope this is not what the average working American has to deal with on the day to day. Hope this review makes a difference, and hope to see better management as soon as possible. Do better
This Starbucks is the location of a former bank (Bank of the West), which is the reason for the parking and drive thru layout. They've done a REALLY good job over the years of creating a good interior atmosphere and the employees are always friendly and polite. It's easy enough to walk around the front to enter the building if you're parking on the side or back, and since there's nothing they can do about that layout I'm not holding that against them. The interior is spacious in looks very nice, would have no issues sitting in here drinking coffee and talking with someone. The drive-thru has plenty of space and moves quickly. This is a nice Starbucks location. I've been here plenty of times, and I have no issues coming back here.
Dietary restrictions: I have some dietary restrictions, and they have no issues leaving stuff out when I asked and helping me figure out what's in something.
Parking: This location has plenty of parking, though it's on the side and back of the building. There's not much they can do about that, is this building is the location of a former bank and that's how it was built before they purchased it. It's not a super busy area or lot so it's no issue parking in the back and walking around out front. If you really have a problem with the park and go through the drive-thru, it moves quickly and they are friendly.
Kid-friendliness: Employees have always been very nice to our son, and let him know what kids things are on the menu when he asks.
Atmosphere: 5
Food: 5
Service: 5
My wife loves this place.
Atmosphere: 5
Food: 5
Service: 5
It was a treat after a month of medical appts & we just used drive-thru.
Service: 5
Recommended dishes: Frappuccino
Restaurantji Recommends
This was the least busy Starbucks I have been too. Typical friendly service.
Atmosphere: 3
Food: 2
Service: 4
Everything was excellent.
Atmosphere: 5
Food: 5
Service: 5
Freezingly
Atmosphere: 1
Food: 5
Service: 5
very attentive, and kind.
Atmosphere: 5
Food: 5
Service: 5
Great shop converted from a bank. The staff are super friendly and warm. I ordered my birthday drink and forgot to press "submit" when I arrived they were like, no problem well whip it right up.
Atmosphere: 5
Food: 5
Service: 5
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