We have been going to this Dunkin for years, and usually the service is fine. However, today was a different story. We purchased two cold brews, but both of our drinks were noticeably watered down. We could see something was wrong with them, and tasting them confirmed the problem. We went to the cashier and expressed our concern that either this was not a cold brew, or there was something wrong with the cold brew. The young man behind the counter was immediately dismissive of our concerns, emphatically stating that he made the cold brew and there was nothing wrong with it. We pushed back, showing him how light in color it was and how watery it tasted. He insisted I was wrong and walked away from the counter. No offer to pour a new cup or even check the batch to make sure it was fine. These cold brews were undrinkable, so we went to the Dunkin on Easton in Glenside and got another order of cold brews. On the left is the properly made black cold brew from the Dunkin in Glenside; on the right is the terrible cold brew from the Dunkin in Roslyn.
Food orders get messed up; it happens! All this young man had to do is politely acknowledge our concern, as we were obviously right that there is something wrong with their batch of cold brew. Instead, he was so rude he lost his employer two customers who regularly purchased our coffee from them. We will be going to any other Dunkin in the area from now on.
Atmosphere: 3
Food: 1
Service: 1
IZ DERRY
Asian guy is so rude in this branch and he left so bad impression. Once I made self order he directs me to move even there was no one there. It was sooooo rude which I’ve never experienced in Dunkin donuts. So this guy should be fired. This branch sucks
Atmosphere: 1
Service: 1
Jim Mason
New name, same place.
Atmosphere: 4
Food: 5
Service: 5
EL Gonk-Wynn
This place is dirty, I got food poisoning from one of their breakfast sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Al Gonk-Wynn
This place is dirty, I got food poisoning from one of their breakfast sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Bob A
Okay for a quick coffee and light breakfast. Nothing Special.
Atmosphere: 2
Food: 3
Service: 3
Cheryl Ingram
Successful Dunkin Run!
Dietary restrictions: Dietary restrictions are on the menu.
Parking: Plenty of parking.
Kid-friendliness: Great place for kids!
Wheelchair accessibility: Wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Donuts, Bagels, Ham & Swiss Croissant Stuffer
Steve Heller
Go every day there great from food to
Atmosphere: 5
Food: 5
Service: 5
Tameka Williams
A little crowded and unorganized but the coffee is hot and flavorful. No need for sugar just cream, please. Parking lot is often a mess coming in and out in the mornings and afternoon bit only 4 min walk from my apt.. Coffee is good, processed foods, not so much.
We have been going to this Dunkin for years, and usually the service is fine. However, today was a different story. We purchased two cold brews, but both of our drinks were noticeably watered down. We could see something was wrong with them, and tasting them confirmed the problem. We went to the cashier and expressed our concern that either this was not a cold brew, or there was something wrong with the cold brew. The young man behind the counter was immediately dismissive of our concerns, emphatically stating that he made the cold brew and there was nothing wrong with it. We pushed back, showing him how light in color it was and how watery it tasted. He insisted I was wrong and walked away from the counter. No offer to pour a new cup or even check the batch to make sure it was fine. These cold brews were undrinkable, so we went to the Dunkin on Easton in Glenside and got another order of cold brews. On the left is the properly made black cold brew from the Dunkin in Glenside; on the right is the terrible cold brew from the Dunkin in Roslyn.
Food orders get messed up; it happens! All this young man had to do is politely acknowledge our concern, as we were obviously right that there is something wrong with their batch of cold brew. Instead, he was so rude he lost his employer two customers who regularly purchased our coffee from them. We will be going to any other Dunkin in the area from now on.
Atmosphere: 3
Food: 1
Service: 1
Asian guy is so rude in this branch and he left so bad impression. Once I made self order he directs me to move even there was no one there. It was sooooo rude which I’ve never experienced in Dunkin donuts. So this guy should be fired. This branch sucks
Atmosphere: 1
Service: 1
New name, same place.
Atmosphere: 4
Food: 5
Service: 5
This place is dirty, I got food poisoning from one of their breakfast sandwiches.
Atmosphere: 1
Food: 1
Service: 1
This place is dirty, I got food poisoning from one of their breakfast sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Okay for a quick coffee and light breakfast. Nothing Special.
Atmosphere: 2
Food: 3
Service: 3
Successful Dunkin Run!
Dietary restrictions: Dietary restrictions are on the menu.
Parking: Plenty of parking.
Kid-friendliness: Great place for kids!
Wheelchair accessibility: Wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Donuts, Bagels, Ham & Swiss Croissant Stuffer
Go every day there great from food to
Atmosphere: 5
Food: 5
Service: 5
A little crowded and unorganized but the coffee is hot and flavorful. No need for sugar just cream, please. Parking lot is often a mess coming in and out in the mornings and afternoon bit only 4 min walk from my apt.. Coffee is good, processed foods, not so much.
Atmosphere: 4
Food: 4
Service: 4
Open up the bathroom.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
Missing a bunch of donuts
Atmosphere: 5
Food: 3
Service: 5
Horrible, cold dishwater tasting coffee and rude staff
Horrible, cold dishwater tasting coffee and rude staff
They are wonderfully fast at this location unfortunately the staff isn’t friendly.
Atmosphere: 2
Food: 4
Service: 4
Spacious parking. Busy intersection. Spotless
Atmosphere: 4
Food: 5
Service: 5
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