I got there right when they opened. The pretzels were fresh and the service was excellent. Definitely recommend.
Ann Frederick
These are the best pretzels I have ever had in my life. The staff is so nice and helpful at this location. I take a party tray to my office frequently and everyone goes nuts!
Dennis Shifrin
Seriously, call at noon for 230 pick up and when you get there they tell you we about to put it in. Should be ready by 2:53. All you do is pretzels, figure it out.
Justin Davidson
Only reason cause they don’t open until 8. Never heard of a pretzel place opening that late everybody’s in work or at school by that time.
Shane Fisher
Had a mixup when ordering 150 pretzels. I didn’t check the date of the pickup. Staff were very accommodating in getting them ready on the spot for me a day before the order. Sorry for the mixup and thank you so much for your assistance!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 100 Pretzels
Hans Solo
YET another pretzel Factory that doesn't cook the pretzels long enough, almost wet in the middle, i dont get it
Atmosphere: 4
Food: 2
Service: 4
Kristin Vogler
The pretzels are always so fresh!
Food: 5
Service: 5
Kristin V
The pretzels are always so fresh!
Holden Frederick
The pretzels and pretzel dogs were great
Atmosphere: 5
Food: 5
Service: 5
Marisa DeGregorio
Preordered 25 pretzels for a class party and staff were super friendly when picking up. As I was checking out I noticed what looked like a breakfast sandwich. After asking I was told they just came out with them today. It was a pork roll egg and cheese sandwich on a pretzel bagel. Soooo delicious!!! Will definitely be purchasing again.
How does a pretzel factory sell out of pretzels and they’re not making any more! I mean I know it’s 2:30 and you close at 3:00 but come on!!
Service: 1
Ernie Cannon
Customer service is very good and product is as good as it gets ??
Simone Beard
Horrible experience I went in at 9:41 for pretzels they wasn’t soft or warm so I asked for fresh was told 10 min then when I inquired about them I was told 5 more minutes I had to get to work asked for a refund Abby act like she can refund to stall me out when again I said I have to get to work she then said only manager could do it 4 minutes later manager comes with fresh pretzels with my 5 bagged up I told her I don’t want them I asked for a refund she then took 4 min to refund and gave me another guest recipient I asked for a corporate number was told to google it I ended up 6 min late for work this ain’t acceptable
Gabrielle Donnie
Showed up at 3:45, sign says they close at 4:00. They were locked and counting money.
BAYADA WG
Love our St Patrick's Day pretzels! Philly Pretzel Factory always does the BEST job for BAYADA!
I got there right when they opened. The pretzels were fresh and the service was excellent. Definitely recommend.
These are the best pretzels I have ever had in my life. The staff is so nice and helpful at this location. I take a party tray to my office frequently and everyone goes nuts!
Seriously, call at noon for 230 pick up and when you get there they tell you we about to put it in. Should be ready by 2:53. All you do is pretzels, figure it out.
Only reason cause they don’t open until 8. Never heard of a pretzel place opening that late everybody’s in work or at school by that time.
Had a mixup when ordering 150 pretzels. I didn’t check the date of the pickup. Staff were very accommodating in getting them ready on the spot for me a day before the order. Sorry for the mixup and thank you so much for your assistance!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 100 Pretzels
YET another pretzel Factory that doesn't cook the pretzels long enough, almost wet in the middle, i dont get it
Atmosphere: 4
Food: 2
Service: 4
The pretzels are always so fresh!
Food: 5
Service: 5
The pretzels are always so fresh!
The pretzels and pretzel dogs were great
Atmosphere: 5
Food: 5
Service: 5
Preordered 25 pretzels for a class party and staff were super friendly when picking up. As I was checking out I noticed what looked like a breakfast sandwich. After asking I was told they just came out with them today. It was a pork roll egg and cheese sandwich on a pretzel bagel. Soooo delicious!!! Will definitely be purchasing again.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
How does a pretzel factory sell out of pretzels and they’re not making any more! I mean I know it’s 2:30 and you close at 3:00 but come on!!
Service: 1
Customer service is very good and product is as good as it gets ??
Horrible experience I went in at 9:41 for pretzels they wasn’t soft or warm so I asked for fresh was told 10 min then when I inquired about them I was told 5 more minutes I had to get to work asked for a refund Abby act like she can refund to stall me out when again I said I have to get to work she then said only manager could do it 4 minutes later manager comes with fresh pretzels with my 5 bagged up I told her I don’t want them I asked for a refund she then took 4 min to refund and gave me another guest recipient I asked for a corporate number was told to google it I ended up 6 min late for work this ain’t acceptable
Showed up at 3:45, sign says they close at 4:00. They were locked and counting money.
Love our St Patrick's Day pretzels! Philly Pretzel Factory always does the BEST job for BAYADA!
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