Not the best customer service but I like the food.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Whopper
Ashley Brown
Horrible service
Atmosphere: 1
Food: 1
Service: 1
Michael Mashpotato
Oof, the guy at the register with earrings in both ears was absolutely miserable. The attitude at this place reflects the food. The food was awful. The chicken fries were old and stale, fried pickles were also old. The Diet Coke was broken and don’t you dare look down into the drip area of the soda machine because you might lose your appetite.
Atmosphere: 1
Food: 1
Service: 1
Kate Raymond
worker was very rude.
Service: 1
Ramon Vasquez
I've waited in drive through line 45 minutes while they took everyone else's order in window next to me. And God forbid you order inside, feels like you in a daycare, they roll their eyes as they say "Can I take your order" and the managers, tassssss, they need managing, VERY RUDE!!!
Atmosphere: 1
Food: 1
Service: 1
Desaree Johnson
I was grabbing food before a 6 hr drive, Thanksgiving Eve. About 8pm. The food was hot n tasted fresh. But as I drove 6 hrs, I had the worst GAS n the smell was horrible. My husband was like, "What did you order? The texas burger. My stomach hurt so bad, including Thanksgiving Day. I'm not sure what happened to that batch, but it was enough for me to NEVER go back. I love Burger King. It's not always something I get, but I did get it. Now I won't.
Atmosphere: 3
Food: 2
Service: 5
carissa calderon
I placed a mobile order through the app at this location after confirming their hours online, which stated they would be open until 3:00 a.m. The app accepted my order, but upon arrival, the restaurant was closed. My fiancé knocked on the door, and we could see three or four workers inside who seemed amused by our presence, despite the fact that we were waiting for orders that they had no intention of fulfilling.
An Uber Eats driver was also there to pick up another order. She spoke to one of the employees, who bluntly stated that no food would be served at that time. When we inquired about our order and asked if they could cancel it from inside the store to reverse the charge, they either were unable to assist us or simply refused to help. This level of service is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Linda Maisonet
Drive thru is always a problem, over charging ,short charging.
Atmosphere: 3
Food: 5
Service: 2
Cory Grube
Tilghman st., Allentown location. 10/21/24, about 7:40 pm. Ordered food and waited in the Drive-Thru for nearly 15 minutes. Barely moved past the ordering speaker. Thankfully, the car behind me also got sick of waiting and left so I was able to back out. I went inside to talk to somebody and maybe get my food, but there were other people inside also pissed off that they had to wait so long. Since I didn't pay for my food yet I just left
Food quality is awful!!! Always missing items, sauces, etc….
Food: 1
Gavin Hilbert
This place is chaos. The middle aged white gentleman with the glasses is the only employee that actually puts in effort. I give him a 5. He's the only reason I didn't give 1 star. That man needs to be in charge!
Prince Charming
I watched a man struggle to make my milkshake. He has a disability and I understand. But he wasn't wearing gloves and kept wiping his hands all over the machines and putting his fingers right on the underside of my lid. I tried to bring this to someone's attention but was blown off and told the man would not put his dirty hands on my lid. I watched him do it. I asked for ketchup and honey mustard and was told they don't have either.
Service: 1
wilkyns melendez
30 min waiting on a cheese burguer
Atmosphere: 2
Food: 3
Service: 1
Inglopez10 PS5
Customer service name is Billy is very slow and delayed waiting over 15 minutes my food and very disappointed service
They never put ketchup in the bag or sauce
Atmosphere: 3
Food: 4
Service: 2
Not the best customer service but I like the food.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Whopper
Horrible service
Atmosphere: 1
Food: 1
Service: 1
Oof, the guy at the register with earrings in both ears was absolutely miserable. The attitude at this place reflects the food. The food was awful. The chicken fries were old and stale, fried pickles were also old. The Diet Coke was broken and don’t you dare look down into the drip area of the soda machine because you might lose your appetite.
Atmosphere: 1
Food: 1
Service: 1
worker was very rude.
Service: 1
I've waited in drive through line 45 minutes while they took everyone else's order in window next to me. And God forbid you order inside, feels like you in a daycare, they roll their eyes as they say "Can I take your order" and the managers, tassssss, they need managing, VERY RUDE!!!
Atmosphere: 1
Food: 1
Service: 1
I was grabbing food before a 6 hr drive, Thanksgiving Eve. About 8pm. The food was hot n tasted fresh. But as I drove 6 hrs, I had the worst GAS n the smell was horrible. My husband was like, "What did you order? The texas burger. My stomach hurt so bad, including Thanksgiving Day. I'm not sure what happened to that batch, but it was enough for me to NEVER go back. I love Burger King. It's not always something I get, but I did get it. Now I won't.
Atmosphere: 3
Food: 2
Service: 5
I placed a mobile order through the app at this location after confirming their hours online, which stated they would be open until 3:00 a.m. The app accepted my order, but upon arrival, the restaurant was closed. My fiancé knocked on the door, and we could see three or four workers inside who seemed amused by our presence, despite the fact that we were waiting for orders that they had no intention of fulfilling.
An Uber Eats driver was also there to pick up another order. She spoke to one of the employees, who bluntly stated that no food would be served at that time. When we inquired about our order and asked if they could cancel it from inside the store to reverse the charge, they either were unable to assist us or simply refused to help. This level of service is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Drive thru is always a problem, over charging ,short charging.
Atmosphere: 3
Food: 5
Service: 2
Tilghman st., Allentown location. 10/21/24, about 7:40 pm. Ordered food and waited in the Drive-Thru for nearly 15 minutes. Barely moved past the ordering speaker. Thankfully, the car behind me also got sick of waiting and left so I was able to back out. I went inside to talk to somebody and maybe get my food, but there were other people inside also pissed off that they had to wait so long. Since I didn't pay for my food yet I just left
Restaurantji Recommends
Food quality is awful!!! Always missing items, sauces, etc….
Food: 1
This place is chaos. The middle aged white gentleman with the glasses is the only employee that actually puts in effort. I give him a 5. He's the only reason I didn't give 1 star. That man needs to be in charge!
I watched a man struggle to make my milkshake. He has a disability and I understand. But he wasn't wearing gloves and kept wiping his hands all over the machines and putting his fingers right on the underside of my lid. I tried to bring this to someone's attention but was blown off and told the man would not put his dirty hands on my lid. I watched him do it. I asked for ketchup and honey mustard and was told they don't have either.
Service: 1
30 min waiting on a cheese burguer
Atmosphere: 2
Food: 3
Service: 1
Customer service name is Billy is very slow and delayed waiting over 15 minutes my food and very disappointed service
Atmosphere: 1
Food: 1
Service: 1
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