Terrible order delivery they cant read the directions on ticket and also constantly forget dipping sauce. Spoke to a man on the phone they hung up on me asking for my sauce that i paid for
Atmosphere: 1
Food: 1
Service: 1
ismael hernandez
Look how my pizza was delivered…. Unacceptable
Ashley Pimentel
Don't go eat this dominoes have a boy answering the phone and the orders and with the same hands that he prepares the dough the same way take the phone that's not hygienic at all and I guess if he does that with the phone he also takes the money with his hands without gloves where is the hygiene?
William Myers
Last two times ordering here, the Tracker app indicated 10-15 minutes. I figured it would be done at 15 minutes, arrive at store and the wait board indicates another 15-20 minutes. DONE with Domino's!!
Food: 3
Service: 1
Juan Valle
I order online when i got to the store and paid notice it says ready the guy that charge me say is coming out next he leave go where the rack he grab a pizza and she told him to put it to another order and he told her something i couldn't hear his replied but she look at me and say is going to be 5 minutes then wait and then go to the guy making pizza aand tell him to make another one and 10 minutes pass i ask how long is going to be she say is next i ask why it took so long and and she said that someone took it by mistake i told her that the pizza was ready when i got there and that she give it away that wasn't a mistake she walk away and start talking to the guy making pizzas this is horrible very bad experience bad custumer service. To Domino's pizza hire people with good custumer service and good values.
Food: 2
Service: 1
Jonathan Cox
Out of the dozens of times I've ordered from here I've only ever had one mix up and Jonathan made sure it was fixed immediately and was very pleasant. Thanks again guys! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Rebecca Nieves
Love going to this dominos. Always tastes good. The staff is friendly and their location is close by!
Atmosphere: 5
Food: 5
Service: 5
S OR
Horrible experience after placing ; an hour waiting for it to be delivered I called to request my refund they said they will going to refund hanged up the called , which was a lie never got refunded they brought the food after 1 and 40 minutes all cold.
Service: 1
Theresa Norton
I posted a review a little while ago about my pizza and how unsatisfied I was. The manager called me back and made it right. Thank you. I didn't get her name but I know she said she was the general manager. Your great.
Atmosphere: 5
Food: 1
Service: 5
Skylinn Fuller
HORRIBLE HORRIBLE SERVICE will never be ordering from here again my food took over an hour to get off of quality check and once it was on delivered it wasn’t even delivered to my address!!
Payton and team were working hard preparing orders for a busy Friday night in Allentown! Thank you all for delicious pizza and quick/efficient service
Atmosphere: 5
Food: 5
Service: 5
A P
If I could give a 0 I would. 4 employees on the floor and I couldn’t even get a “Hello” or “How are you, give me a minute” nothing, no type of acknowledgment, talk about customer service!! Came to pick up my order and they didn’t even have the item, didn’t get a phone call/heads up, instead waited for me to show up to then start my order. On top of that, the blonde chick in the front, with the nasty attitude, didn’t apologize for the inconvenience nor did she seem to care, just back and forth on her phone. Now the young Spanish gentleman in the back did apologize when he handed me the order, thank you for that, at least someone seems to want to work there. Don’t work with people if you have no people skills!!!
Atmosphere: 1
Service: 1
Robert Joseph
Dominos needs to cut this franchise... just revoke the lisencing. I just watch a kid tuck his shirt in both hands down his pants front to back right behind the counter then proceed to start working on orders cutting a pizza so I yelled at him that he can't be sticking his hands down his pants then touching people's food and he acted like I'm the problem... I've got stories on stories about this place but this was for sure the one that made me wonder what's going on behind closed doors.
Atmosphere: 1
Food: 1
Service: 1
Delvin Zimmermanp
Ordered online for 7:30 pick up had to wait until after 8:00 to be ready. Making the deadline that I needed to be at for our group. Very disappointing to say the least.
Misael S
Horrible experience! Told to wait 10 minutes when my order was made 10 minutes prior to girl with blonde hair saying that based off the app saying “Payton finished your order! 🔥” and then still proceeded to wait another 15 minutes because I paid! Horrible horrible horribleeeee
Terrible order delivery they cant read the directions on ticket and also constantly forget dipping sauce. Spoke to a man on the phone they hung up on me asking for my sauce that i paid for
Atmosphere: 1
Food: 1
Service: 1
Look how my pizza was delivered…. Unacceptable
Don't go eat this dominoes have a boy answering the phone and the orders and with the same hands that he prepares the dough the same way take the phone that's not hygienic at all and I guess if he does that with the phone he also takes the money with his hands without gloves where is the hygiene?
Last two times ordering here, the Tracker app indicated 10-15 minutes. I figured it would be done at 15 minutes, arrive at store and the wait board indicates another 15-20 minutes. DONE with Domino's!!
Food: 3
Service: 1
I order online when i got to the store and paid notice it says ready the guy that charge me say is coming out next he leave go where the rack he grab a pizza and she told him to put it to another order and he told her something i couldn't hear his replied but she look at me and say is going to be 5 minutes then wait and then go to the guy making pizza aand tell him to make another one and 10 minutes pass i ask how long is going to be she say is next i ask why it took so long and and she said that someone took it by mistake i told her that the pizza was ready when i got there and that she give it away that wasn't a mistake she walk away and start talking to the guy making pizzas this is horrible very bad experience bad custumer service. To Domino's pizza hire people with good custumer service and good values.
Food: 2
Service: 1
Out of the dozens of times I've ordered from here I've only ever had one mix up and Jonathan made sure it was fixed immediately and was very pleasant. Thanks again guys! Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Love going to this dominos. Always tastes good. The staff is friendly and their location is close by!
Atmosphere: 5
Food: 5
Service: 5
Horrible experience after placing ; an hour waiting for it to be delivered I called to request my refund they said they will going to refund hanged up the called , which was a lie never got refunded they brought the food after 1 and 40 minutes all cold.
Service: 1
I posted a review a little while ago about my pizza and how unsatisfied I was. The manager called me back and made it right. Thank you. I didn't get her name but I know she said she was the general manager. Your great.
Atmosphere: 5
Food: 1
Service: 5
HORRIBLE HORRIBLE SERVICE will never be ordering from here again my food took over an hour to get off of quality check and once it was on delivered it wasn’t even delivered to my address!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Payton and team were working hard preparing orders for a busy Friday night in Allentown! Thank you all for delicious pizza and quick/efficient service
Atmosphere: 5
Food: 5
Service: 5
If I could give a 0 I would. 4 employees on the floor and I couldn’t even get a “Hello” or “How are you, give me a minute” nothing, no type of acknowledgment, talk about customer service!! Came to pick up my order and they didn’t even have the item, didn’t get a phone call/heads up, instead waited for me to show up to then start my order. On top of that, the blonde chick in the front, with the nasty attitude, didn’t apologize for the inconvenience nor did she seem to care, just back and forth on her phone. Now the young Spanish gentleman in the back did apologize when he handed me the order, thank you for that, at least someone seems to want to work there. Don’t work with people if you have no people skills!!!
Atmosphere: 1
Service: 1
Dominos needs to cut this franchise... just revoke the lisencing. I just watch a kid tuck his shirt in both hands down his pants front to back right behind the counter then proceed to start working on orders cutting a pizza so I yelled at him that he can't be sticking his hands down his pants then touching people's food and he acted like I'm the problem... I've got stories on stories about this place but this was for sure the one that made me wonder what's going on behind closed doors.
Atmosphere: 1
Food: 1
Service: 1
Ordered online for 7:30 pick up had to wait until after 8:00 to be ready. Making the deadline that I needed to be at for our group. Very disappointing to say the least.
Horrible experience! Told to wait 10 minutes when my order was made 10 minutes prior to girl with blonde hair saying that based off the app saying “Payton finished your order! 🔥” and then still proceeded to wait another 15 minutes because I paid! Horrible horrible horribleeeee
Atmosphere: 1
Service: 1
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