Horribly managed store. Did rapid pick up. Showed it was ready. Went in to get iced coffee with extra espresso shot and Madagascar vanilla. Order was nowhere to be found. Was handed an empty cup and told make it myself. Asked for manager to find out how I would Do add ons and he wanted to get an attitude. Then he said I’d have to wait 5 minutes if I wanted coffee as it was brewing. I asked why it said ready. He said we clear the orders so we get our times. Will never return ti this location. Brewed ice coffee tasted like dirt!!!!
Atmosphere: 1
Food: 3
Service: 1
Tom
The cashier had no clue on what she was doing. Couldn't figure out how to ring in a bowl of soup.
Atmosphere: 4
Food: 1
Service: 1
Phil
Stopped for a quick bite to eat. Had the bacon & egg souffle and a cinnamon roll. The cinnamon roll wasn't even a little warm and it tasted like it was 3 days old. Every Panera I stop at gets worse. Another restaurant chain on the way out the door. Panera used to be a decent place to grab a not so cheap, but good quick meal. Now it's just overpriced mediocre food.
Atmosphere: 4
Food: 1
Service: 5
Matt Holloway
Nik and Matt turned a regular Panera trip into a five-star comedy show and dining experience rolled into one. They handled our order like pros, cracked jokes that made the soup taste even better, and somehow made a sandwich feel like VIP service. Honestly, they might have ruined all other customer service experiences for us because nothing will compare now. Give these guys a raise before they start their own restaurant chain and Panera loses its best duo.
Atmosphere: 5
Food: 5
Service: 5
ada cathy
I received an overpriced sandwich. First time at Panera. I asked for a whole sandwich, was disappointed by the size only to realize after I’ve bitten into it that they got my order wrong. I had to wait longer from another order that they got wrong.
Atmosphere: 3
Food: 4
Service: 1
Felix Paulino
I usually don’t write reviews but this service and experience was worth it. The assistant general manager was extremely helpful and accommodating. This was my first time having Panera bread and she helped me order by providing great suggestions. It was clean, food was fresh, and the staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Endri S
It’s very annoying when they falsely put your name on the screen that your order is ready and you get a message And the order hasn’t started yet. I don’t mind waiting but don’t lie and make me come to the counter and scavenge for my order and ask where it is.
Atmosphere: 1
Food: 1
Service: 1
Denise Green
I lost my phone while there & everyone was super helpful to find it!
It's exactly what you expect I'd you've been to a panerra before. The food is nothing special, but it's a nice alternative to the abundant Dunkin' locations. If you like good greens in a salad- skip it! Even the romaine is from the centers, where the leaves are as pale and lacking in flavor as iceberg lettuce. With a more interesting variety and better quality. It's well lit and there's always good ambient music that doesn't interfere with conversations or doing work, if you're here to concentrate and get work done in a non office environment.
Atmosphere: 3
Food: 3
Service: 2
Patrycja Harkala
I ordered a Macaroni and cheese it came out cold the macaroni was hard it was still frozen
Atmosphere: 4
Food: 1
Service: 2
Jim
I came in today around 7:30, and this is my first time eating at a Panera bread, I had ordered a sandwich and soup. The young lady at the register was very kind and helpful, unfortunately I did not get her name before I left. There was also a young thin man with a beard that served my food with the upmost respect and kindness, he even helped me to my table! The food was delicious and the staff was amazing, I am upset I did not get their names but next time I come in I will make sure I do!
Atmosphere: 5
Food: 5
Service: 5
Roger Atiles
No issues, friendly, and clean place
Atmosphere: 5
Food: 5
Service: 5
Philipp Knapp
Standing 10 minutes in the shop no one feels responsible, had to order my food online to get something
Was great squash soup, we enjoyed
Atmosphere: 5
Food: 5
Service: 5
The place to eat fresh and healthy food.
Atmosphere: 5
Food: 5
Service: 5
Horribly managed store. Did rapid pick up. Showed it was ready. Went in to get iced coffee with extra espresso shot and Madagascar vanilla. Order was nowhere to be found. Was handed an empty cup and told make it myself. Asked for manager to find out how I would Do add ons and he wanted to get an attitude. Then he said I’d have to wait 5 minutes if I wanted coffee as it was brewing. I asked why it said ready. He said we clear the orders so we get our times. Will never return ti this location. Brewed ice coffee tasted like dirt!!!!
Atmosphere: 1
Food: 3
Service: 1
The cashier had no clue on what she was doing. Couldn't figure out how to ring in a bowl of soup.
Atmosphere: 4
Food: 1
Service: 1
Stopped for a quick bite to eat. Had the bacon & egg souffle and a cinnamon roll. The cinnamon roll wasn't even a little warm and it tasted like it was 3 days old. Every Panera I stop at gets worse. Another restaurant chain on the way out the door. Panera used to be a decent place to grab a not so cheap, but good quick meal. Now it's just overpriced mediocre food.
Atmosphere: 4
Food: 1
Service: 5
Nik and Matt turned a regular Panera trip into a five-star comedy show and dining experience rolled into one. They handled our order like pros, cracked jokes that made the soup taste even better, and somehow made a sandwich feel like VIP service. Honestly, they might have ruined all other customer service experiences for us because nothing will compare now. Give these guys a raise before they start their own restaurant chain and Panera loses its best duo.
Atmosphere: 5
Food: 5
Service: 5
I received an overpriced sandwich. First time at Panera. I asked for a whole sandwich, was disappointed by the size only to realize after I’ve bitten into it that they got my order wrong. I had to wait longer from another order that they got wrong.
Atmosphere: 3
Food: 4
Service: 1
I usually don’t write reviews but this service and experience was worth it. The assistant general manager was extremely helpful and accommodating. This was my first time having Panera bread and she helped me order by providing great suggestions. It was clean, food was fresh, and the staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
It’s very annoying when they falsely put your name on the screen that your order is ready and you get a message
And the order hasn’t started yet. I don’t mind waiting but don’t lie and make me come to the counter and scavenge for my order and ask where it is.
Atmosphere: 1
Food: 1
Service: 1
I lost my phone while there & everyone was super helpful to find it!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It's exactly what you expect I'd you've been to a panerra before. The food is nothing special, but it's a nice alternative to the abundant Dunkin' locations. If you like good greens in a salad- skip it! Even the romaine is from the centers, where the leaves are as pale and lacking in flavor as iceberg lettuce. With a more interesting variety and better quality. It's well lit and there's always good ambient music that doesn't interfere with conversations or doing work, if you're here to concentrate and get work done in a non office environment.
Atmosphere: 3
Food: 3
Service: 2
I ordered a Macaroni and cheese it came out cold the macaroni was hard it was still frozen
Atmosphere: 4
Food: 1
Service: 2
I came in today around 7:30, and this is my first time eating at a Panera bread, I had ordered a sandwich and soup. The young lady at the register was very kind and helpful, unfortunately I did not get her name before I left. There was also a young thin man with a beard that served my food with the upmost respect and kindness, he even helped me to my table! The food was delicious and the staff was amazing, I am upset I did not get their names but next time I come in I will make sure I do!
Atmosphere: 5
Food: 5
Service: 5
No issues, friendly, and clean place
Atmosphere: 5
Food: 5
Service: 5
Standing 10 minutes in the shop no one feels responsible, had to order my food online to get something
Atmosphere: 1
Food: 3
Service: 1
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