Roast beef hoagies are the best here. The bread is true Philly style rolls, none better
Atmosphere: 5
Food: 5
Service: 5
Katie Bahnck
Quality control at this location is terrible. Our order is wrong nearly every time, and the last time we visited, the pre-made salads in the case were past their expiration date. That shows a serious lack of care for basic food-safety standards.
I honestly wouldn’t be surprised if this location failed a health inspection. We’re extremely disappointed — this used to be our go-to sandwich shop, but we won’t be returning. I’d strongly caution others to think twice before eating here.
Atmosphere: 1
Food: 1
Service: 1
Avery German
Nine times out of ten my order is wrong. Most recently bought some pasta salad from the ready made case and didn't realize it was packed 8 days ago and passed the sell-by date. They have serious quality control issues at this location. Order elsewhere.
Haley Nolan-Cody
I paid 20 for a cheesesteak that had a quarter inch of meat. TWENTY DOLLARS!!!!! Any business should be ashamed for an employee to send out the food I just received to a customer. Let alone for 20 dollars per sandwich.
Janet Braxton
Every time we order sandwiches here, they mess up our order—without fail. Tonight was no exception. We clearly explained exactly what we wanted, yet the sandwiches were still made completely wrong. To add insult to injury, we were the only customers in the store, so there was no rush or confusion to explain the mistake. Mistakes happen, but repeated errors combined with poor customer service are unacceptable. Unfortunately, this has become a consistent issue for us.
Food: 1
Service: 1
Lynette Miller
Picked up an original Italian and a mild Italian, Primo size. Returned home and immediately devoured them! Pricey? =yes Pricey for what you get ?=no Compared to the other local chain sandwich shops, Primo is light years ahead in quality... outstanding seeded Italian roll, packed with quality meats and toppings. They definitely do not skimp!
Food: 5
Service: 5
Tom
Ewww. Go to subway. The staff is more friendly and the food is better.
Atmosphere: 2
Food: 1
Service: 1
Sonny21
Very expensive for a small Turkey hoagie, and it was $19. They charge extra for every little thing. Such as dressing, lettuce, or tomato. The workers are very unprofessional.They told me if I don't like it.Take my business elsewhere definitely won't be back.
Atmosphere: 1
Food: 1
Service: 1
Brian Wilson
We've ordered several times and the sandwiches have always been solid. Ordered 2 sandwiches this past Sunday (an italian and a veggie diablo) and the vegie diablo had some problems and wasnt very good. Called Monday to ask for a refund on the veggie and the employee was pleasant and said the general manager would process the refund. Refund was processed yesterday and money is pending a credit to my bank account. Good customer service matters. 5 stars for service and sandwiches are usually very good.
Corn beef Swartzie Hardly any meat on the sandwich Roll was stale My daughters order was wrong Worse hoagie/service I ever had at Primo
Atmosphere: 1
Food: 1
Service: 1
olivia moyer
If I could give it a zero I would. I ordered a turkey diablo with just lettuce and mayo on it, got literally just turkey and cheese. No toppings, no seasonings, not even the cayenne was on there it wasn’t even a diablo at that point. I had already driven 20 minutes home, ready to eat after a long day and open my sandwich to nothing. I am extremely disappointed and displeased, especially with how pricey it is there.
Atmosphere: 1
Food: 1
Service: 1
Chris Doyle
A little pricey but you get what you pay for def recommend for who wants a really good hogie they do not skimp on meat or topping
Atmosphere: 5
Food: 5
Service: 5
Jole Alejandro
The sandwhiches are mediocre, but edible. People were really nice to talk to and service was good. I would go there again,
Roast beef hoagies are the best here. The bread is true Philly style rolls, none better
Atmosphere: 5
Food: 5
Service: 5
Quality control at this location is terrible.
Our order is wrong nearly every time, and the last time we visited, the pre-made salads in the case were past their expiration date. That shows a serious lack of care for basic food-safety standards.
I honestly wouldn’t be surprised if this location failed a health inspection. We’re extremely disappointed — this used to be our go-to sandwich shop, but we won’t be returning. I’d strongly caution others to think twice before eating here.
Atmosphere: 1
Food: 1
Service: 1
Nine times out of ten my order is wrong. Most recently bought some pasta salad from the ready made case and didn't realize it was packed 8 days ago and passed the sell-by date. They have serious quality control issues at this location. Order elsewhere.
I paid 20 for a cheesesteak that had a quarter inch of meat. TWENTY DOLLARS!!!!! Any business should be ashamed for an employee to send out the food I just received to a customer. Let alone for 20 dollars per sandwich.
Every time we order sandwiches here, they mess up our order—without fail. Tonight was no exception. We clearly explained exactly what we wanted, yet the sandwiches were still made completely wrong. To add insult to injury, we were the only customers in the store, so there was no rush or confusion to explain the mistake. Mistakes happen, but repeated errors combined with poor customer service are unacceptable. Unfortunately, this has become a consistent issue for us.
Food: 1
Service: 1
Picked up an original Italian and a mild Italian, Primo size. Returned home and immediately devoured them! Pricey? =yes
Pricey for what you get ?=no
Compared to the other local chain sandwich shops, Primo is light years ahead in quality... outstanding seeded Italian roll, packed with quality meats and toppings. They definitely do not skimp!
Food: 5
Service: 5
Ewww. Go to subway. The staff is more friendly and the food is better.
Atmosphere: 2
Food: 1
Service: 1
Very expensive for a small Turkey hoagie, and it was $19. They charge extra for every little thing. Such as dressing, lettuce, or tomato.
The workers are very unprofessional.They told me if I don't like it.Take my business elsewhere definitely won't be back.
Atmosphere: 1
Food: 1
Service: 1
We've ordered several times and the sandwiches have always been solid. Ordered 2 sandwiches this past Sunday (an italian and a veggie diablo) and the vegie diablo had some problems and wasnt very good. Called Monday to ask for a refund on the veggie and the employee was pleasant and said the general manager would process the refund. Refund was processed yesterday and money is pending a credit to my bank account. Good customer service matters. 5 stars for service and sandwiches are usually very good.
Atmosphere: 4
Food: 4
Service: 5
Excellent as always!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Hands down The best hoagies in town
Atmosphere: 5
Food: 5
Service: 5
Corn beef Swartzie
Hardly any meat on the sandwich
Roll was stale
My daughters order was wrong
Worse hoagie/service I ever had at Primo
Atmosphere: 1
Food: 1
Service: 1
If I could give it a zero I would. I ordered a turkey diablo with just lettuce and mayo on it, got literally just turkey and cheese. No toppings, no seasonings, not even the cayenne was on there it wasn’t even a diablo at that point. I had already driven 20 minutes home, ready to eat after a long day and open my sandwich to nothing. I am extremely disappointed and displeased, especially with how pricey it is there.
Atmosphere: 1
Food: 1
Service: 1
A little pricey but you get what you pay for def recommend for who wants a really good hogie they do not skimp on meat or topping
Atmosphere: 5
Food: 5
Service: 5
The sandwhiches are mediocre, but edible. People were really nice to talk to and service was good. I would go there again,
Atmosphere: 3
Food: 3
Service: 3
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