We had the pleasure of being waited on by an adorable gal named Lynn yesterday. She is what customer service is all about! She needs a promotion to trainer. She’s going places. Nice pick Rita’
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Ice, Mango Ice
D C
Good price for ice. Hanover is overcharging on everything. I like this place and there flavors
Iris Ramos
Ice cream is always great!
Tarek Diab
Nice soft serve ice cream but its still very commercial.
Daniel Hiraldo
Not many flavors are available, but it was a good custard ice cream sundae.
Mirna Rubio
If paying with card beware worker charged tip without consent and giving no receipt or nothing. I had to go back to redeem my receipt from another worker. I was told there was no way to get nothing back. It was the fact that they have dishonest employees, nor No management.
Melanie Walton
They service is always great
John Bertone Jr.
Haven't been at one in over 12 years. Still as good as I remember.
Donald Hower
If your looking for italian ice, variety, friendly customer service, maybe a little bit of custard, & a good way to beat the unforgiving summer heat & humidity... then this particular Rita's location is the place to be!
Joan Crowley
I went to this Rita’s on Tilghman Street tonight. The parking lot is littered with empty cups and spoons and dropped ice cream cone and cups with uneaten ice and custard. The counters at each window were filthy. There was drips from products and dirt. The napkin holders were empty. It took a long time to get a cup of water and a small twist in a cup. The custard was good, creamy, but the chocolate didn’t have a great, rich chocolate flavor. I’d urge the manager to get the place cleaned up. If the outside is filthy, I would guess that the inside is too.
Staff was rude try to hassle me n gave me the wrong change on purpose ..go to a different Rita's the kids they have working there at night are shady I live in the Westend I now travel to different Rita not worth the drama going there.
Edla Lopes
Really nice staff! Girl opened 20 min early to serve us.
Leah Brunstetter
Very good but long line and service very slow
DR
Enjoyed the free icee on the first day of Spring.
Amparo Angeles
False advertisement, rude customer service.Asked for a pumpkin spice shake and got something with coconut in it. Im allergic to coconuts.Do yourself a favor and go somewhere else…
We had the pleasure of being waited on by an adorable gal named Lynn yesterday. She is what customer service is all about! She needs a promotion to trainer. She’s going places. Nice pick Rita’
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Ice, Mango Ice
Good price for ice. Hanover is overcharging on everything. I like this place and there flavors
Ice cream is always great!
Nice soft serve ice cream but its still very commercial.
Not many flavors are available, but it was a good custard ice cream sundae.
If paying with card beware worker charged tip without consent and giving no receipt or nothing. I had to go back to redeem my receipt from another worker. I was told there was no way to get nothing back. It was the fact that they have dishonest employees, nor No management.
They service is always great
Haven't been at one in over 12 years. Still as good as I remember.
If your looking for italian ice, variety, friendly customer service, maybe a little bit of custard, & a good way to beat the unforgiving summer heat & humidity... then this particular Rita's location is the place to be!
I went to this Rita’s on Tilghman Street tonight. The parking lot is littered with empty cups and spoons and dropped ice cream cone and cups with uneaten ice and custard. The counters at each window were filthy. There was drips from products and dirt. The napkin holders were empty. It took a long time to get a cup of water and a small twist in a cup. The custard was good, creamy, but the chocolate didn’t have a great, rich chocolate flavor. I’d urge the manager to get the place cleaned up. If the outside is filthy, I would guess that the inside is too.
Restaurantji Recommends
Staff was rude try to hassle me n gave me the wrong change on purpose ..go to a different Rita's the kids they have working there at night are shady I live in the Westend I now travel to different Rita not worth the drama going there.
Really nice staff! Girl opened 20 min early to serve us.
Very good but long line and service very slow
Enjoyed the free icee on the first day of Spring.
False advertisement, rude customer service.Asked for a pumpkin spice shake and got something with coconut in it. Im allergic to coconuts.Do yourself a favor and go somewhere else…