Starbucks

I’ve had three bad customer service experiences in this store. Won’t go back.

Wheelchair accessibility: They have..

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: White Egg Bites

There are so many flies in the food storage and food was not fresh at all. Disgusting.
They should clean up.

Atmosphere: 1

Food: 1

Service: 2

Ordered a venti iced matcha latte but the drink was filled to the brim with ice. I took like 3 sips then my drink was empty. This was not worth almost $7

Food: 1

Service: 5

I had to return something, and the girl at the drive thru window was very fresh and not understanding,

Atmosphere: 1

Food: 1

Service: 1

Terrible service

Atmosphere: 3

Food: 1

Service: 1

It's kind of ridiculous that Starbucks charges almost $5 for a cup of milk.

Atmosphere: 1

Food: 1

Service: 1

why does my drink look empty before I even took a sip yet this is literally how I was handed the cup lol. also 90% ice and 10% drink. I just paid like almost $10 for this.

25+ minutes waiting and decided to cancel my order. Jessalyn, whom I believe is the manager spoke to me rudely and sternly. My order was $30.37. I tipped $5. I ordered 4 food items a large iced tea and a 5 shot espresso with milk. She seemed flustered and tried to be kind but it wasn't working. I asked her what kind of sweet foam they had and she said she could add syrup to any foam. I asked if she could please put a little foam and she loudly and aggressively said yes but I'll have to charge you. This is after spending $35. I said ok. The poor lady in front of me ordered a regular coffee and she was waiting 25 minutes. I approached the register and Jessalyn said I told you I would be with you in a moment and I didn't say anything. I said this poor woman is waiting for a regular coffee. Jessalyn jumped through hoops to get her coffee while speaking sternly to me in front of everybody. I had no idea that Starbucks charged for a splash of milk. From my experience almost every Starbucks is always kind and goes above and beyond but not the airport rd location in Allentown. I will never ever go back to this location or maybe even Starbucks in general nor will my family. I understand getting busy but taking it out on a customer is unacceptable.

Atmosphere: 4

Food: 4

Service: 1

I recommend Starbucks. Fresh sandwiches served daily. Good quality coffee and snacks as well. Friendly staff. Recommend it ?

Vegetarian options: Available

Dietary restrictions: Available

Parking: Free parking spots around the shop

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffee & Scone, Strawberry, Egg White & Roasted Red Pepper Egg Bites, Caramel Iced Coffee, Small Shopping Bag, Via Veranda Blend, Cheese Danish, Starbucks Siren's Blend, Cinnamon Coffee Cake, Decaf Sumatra, Bacon Gouda & Egg Sandwich, Bacon & Gruyère Egg Bites, Horizon Chocolate Organic Milk, Double-Smoked Bacon Cheddar & Egg Sandwich, Chicken Maple Butter & Egg Sandwich, Salted Almond Chocolate Bites, White Recycled Ceramic Double-Wall Tumbler - 12 FL Oz, Blueberry Scone, Crispy Grilled Cheese on Sourdough, Plastic Reusable Cold Cup with Lid & Straw - 24 FL Oz

Love all the drinks and foods

Atmosphere: 5

Food: 5

Service: 5

The cahier we had yesterday was the bomb she gave excellent customer service and she was cute too

Service: 5

Recommended dishes: Caramel Iced Coffee

Food is good and tasty but would like a better selection.Location is clean and staff are friendly.This location does have it's ups and down periods where customers can "flock" for something to drink and /OE eat but generally this store is nor over crowded.

Atmosphere: 5

Food: 4

Service: 5

Whoever is making the coffee for the drive-thru on Fridays at noon needs to be retrained. Tasteless and bitter unfortunately…

Atmosphere: 5

Food: 1

Service: 4

Ordered ten times iced coffee with cream and class syrup, 2-3 times they always forget to add syrup to me, strong recommend them put class syrup on order paper, not just only vt iced coffee cream 1/2

Whoever is making the coffee for the drive-thru on Fridays at noon needs to be retrained. Tasteless and bitter unfortunately…

Atmosphere: 5

Food: 1

Service: 4