I really got where I hate this store. They carry no namebrand stuff that I want and now they’re making me pay for bags to carry the stuff out in. Also their prices are higher than Weis or Giant
Blu Blu
Hi I went there today in Allentown pa. 11/19/2023.
As I'm checking out I purchased 10 bags, the young lady packed the bag to where they were breaking before I could touch them. I politely say hey this bag is already torn , I'll need a new one.
She looked at the bag sighed n continued to scan the items which is fine. After she gave me my total n I again said are you gonna hand me a bag this one is torn? She immediately with an attitude said you should have just told me ! I said I did tell you , you turned looked at the bag directly and sighed and continued to scan. She began attempting to argue with me about a freaking replaceable bag. I immediately stopped her in her mid attitude and told her no ma'am not with me.
I went to the customer service which literally was across from her. I told the young lady she apologized and asked if she wanted to give me a bag I said no it's no longer about the BAG this young lady is disrespectful n I'm uncomfortable. So I went over to pay.
She took my receipt and slid it behind her to the counter n literally slid it more so I can pick it up. As I'm standing there!! You gotta be kidding me. I went back again the lady apologize but she seemed pissed now too n looked over at the cashier. So she said here's a manager. N I see the manger often working all through the store n she's always pleasant n I always speak n laugh with her.
I explained my situation she said no way she apologized and said did you want me to scan the rest I said no ma'am she needs to do her job and learn customer service. She said the young lady's mother is the customer service manager as well do she'll let her mother know as well.
I appreciate that. However this young girl is privileged having her mother as her supervisor, meaning this needs a larger attention! So it doesn't continue to others.
I as a black woman shop there for myself and I do insta cart when I'm not nursing I'm a RN. I love the holiday season to help others who are seniors and can't get out or others with no transportation. I'm doing these batches 100 items $7 pay 8 miles! To help. My husband a black man also comes to help he's an executive in marketing in Manhattan. We do this to help n give back. I feel every time I enter Wegmans racially discriminated. Yes, smiles and all there's not a comfortable time when you see employees as if black customers are a bother! And that's unacceptable and this isn't the first time I came in last year and went through a 20 item or less not realizing it. And had a embarrassing moment in front of others by the older white women working up front . I came back in to grab something and they were huddled at my register and had the nerve to print out my personal receipt to count my items after the fact which was weird and unnecessary and unacceptable. I left a review and it was handled with respect by a manager. My point is this is not customer service by any means. Especially towards black shopper's. Now as I stood there with a manager the little girl had the biggest attitude as she checked and stuffed my bags. I later went to the parking lot and had to re bag and situated the items so the customers have Wegmans best looking produce and not tossed as she has done.
I appreciate the time I hope it's looked in to the time was about 3pm. Ask and they'll know. Little blonde lady with a broom always cleaning and moving she's definitely the best. Thank you Desar'ee
Chris Singh
Pickup counter service absolutely terrible. every time i come in i get treated like i’m not standing right in front of them, and then when you ask for your order you get a crabby attitude. Not the first time either. I love wegmans but this is making me not like wegmans ??. tighten up
Karen Hutchinson
Love the gluten free section
Quandra Brown
I like wegmans for the variety of different fruits and food options …
Harvey Morris
I'm sorry if I go into a store and spend $50 on five items you can't give me a 5 Cent paper bag to carry my items out with so anyways I didn't get the bag and I drop some of my items in the parking lot so I won't be shopping here again thank you.
Sharon Matthew
quality foods. its a great experience and cheeses galore. not thrilled with taking the entire middle section for wine.
Linda Freeman
I love this place, excellent food & service. Next time I'll be back with my friends. This place has many good reviews for a reason.
Robert Jones
Ordered a meatball sub and they forgot the meatballs....
Great selection of groceries. Nice produce, cheese, and meats. The beer selection is pretty decent.
Michel Mégélas
Super selection of fresh food. Need to take out, great variety, excellent service
Beverly Werner
Get the cranberry orange bread. It is the best
A viajante comilona
Love this place for shopping and japanese food. The restaurant is.good, however the same drinks there you can find in the supermarket for much, much less.
I really got where I hate this store. They carry no namebrand stuff that I want and now they’re making me pay for bags to carry the stuff out in. Also their prices are higher than Weis or Giant
Hi I went there today in Allentown pa. 11/19/2023. As I'm checking out I purchased 10 bags, the young lady packed the bag to where they were breaking before I could touch them. I politely say hey this bag is already torn , I'll need a new one. She looked at the bag sighed n continued to scan the items which is fine. After she gave me my total n I again said are you gonna hand me a bag this one is torn? She immediately with an attitude said you should have just told me ! I said I did tell you , you turned looked at the bag directly and sighed and continued to scan. She began attempting to argue with me about a freaking replaceable bag. I immediately stopped her in her mid attitude and told her no ma'am not with me. I went to the customer service which literally was across from her. I told the young lady she apologized and asked if she wanted to give me a bag I said no it's no longer about the BAG this young lady is disrespectful n I'm uncomfortable. So I went over to pay. She took my receipt and slid it behind her to the counter n literally slid it more so I can pick it up. As I'm standing there!! You gotta be kidding me. I went back again the lady apologize but she seemed pissed now too n looked over at the cashier. So she said here's a manager. N I see the manger often working all through the store n she's always pleasant n I always speak n laugh with her. I explained my situation she said no way she apologized and said did you want me to scan the rest I said no ma'am she needs to do her job and learn customer service. She said the young lady's mother is the customer service manager as well do she'll let her mother know as well. I appreciate that. However this young girl is privileged having her mother as her supervisor, meaning this needs a larger attention! So it doesn't continue to others. I as a black woman shop there for myself and I do insta cart when I'm not nursing I'm a RN. I love the holiday season to help others who are seniors and can't get out or others with no transportation. I'm doing these batches 100 items $7 pay 8 miles! To help. My husband a black man also comes to help he's an executive in marketing in Manhattan. We do this to help n give back. I feel every time I enter Wegmans racially discriminated. Yes, smiles and all there's not a comfortable time when you see employees as if black customers are a bother! And that's unacceptable and this isn't the first time I came in last year and went through a 20 item or less not realizing it. And had a embarrassing moment in front of others by the older white women working up front . I came back in to grab something and they were huddled at my register and had the nerve to print out my personal receipt to count my items after the fact which was weird and unnecessary and unacceptable. I left a review and it was handled with respect by a manager. My point is this is not customer service by any means. Especially towards black shopper's. Now as I stood there with a manager the little girl had the biggest attitude as she checked and stuffed my bags. I later went to the parking lot and had to re bag and situated the items so the customers have Wegmans best looking produce and not tossed as she has done. I appreciate the time I hope it's looked in to the time was about 3pm. Ask and they'll know. Little blonde lady with a broom always cleaning and moving she's definitely the best. Thank you Desar'ee
Pickup counter service absolutely terrible. every time i come in i get treated like i’m not standing right in front of them, and then when you ask for your order you get a crabby attitude. Not the first time either. I love wegmans but this is making me not like wegmans ??. tighten up
Love the gluten free section
I like wegmans for the variety of different fruits and food options …
I'm sorry if I go into a store and spend $50 on five items you can't give me a 5 Cent paper bag to carry my items out with so anyways I didn't get the bag and I drop some of my items in the parking lot so I won't be shopping here again thank you.
quality foods. its a great experience and cheeses galore. not thrilled with taking the entire middle section for wine.
I love this place, excellent food & service. Next time I'll be back with my friends. This place has many good reviews for a reason.
Ordered a meatball sub and they forgot the meatballs....
Best supermarket anywhere
Restaurantji Recommends
A little on the dry side
Great selection of groceries. Nice produce, cheese, and meats. The beer selection is pretty decent.
Super selection of fresh food. Need to take out, great variety, excellent service
Get the cranberry orange bread. It is the best
Love this place for shopping and japanese food. The restaurant is.good, however the same drinks there you can find in the supermarket for much, much less.
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