Wendy's
1015 Ohio River Blvd, Avalon
(412) 761-7373
Recent Reviews
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This is a large fry now apparently. I got out of my vehicle to go in and respectfully ask is this a large fry? This can’t be serious. I’m done ordering from Wendy’s ever again. This is absolutely absurd and I will never order from Wendy’s again now.
Food: 1
Service: 5
Always fast and polite. Ample parking
Atmosphere: 5
Food: 5
Service: 5
The cashiers are too busy having conversations with each other to worry about the customers
Atmosphere: 1
Food: 4
Service: 1
This is the 2nd or 3rd time I've ordered something through Uber eats/grubhub and something was missing from my order. Plus, the crispy chicken sandwich I ordered is almost burnt and ut tasted like the grease is old.
Food: 2
Got yelled at for taking “too long” while I’m looking at the menu to order food?? This place is a JOKE. I’ve never had a problem with any other Wendy’s but this one couldn’t even be professional let alone get my order right. I’m talking to you Lynette 🫵🏻
Atmosphere: 1
Service: 1
The chick who takes the money is miserable
Atmosphere: 4
Food: 5
Service: 4
Okay so once again this was not for me but 2 other customers through doordash. I was extremely displeased last night with how the employees were behaving. Firstly I went through the drive thru since they had they lobby doors closed. They told me to pull to the second window. One young man had his back against the window and then once they opened it they told me I should've came inside (which was not an option from the beginning). Then he goes alright I'll get it and as I'm waiting each individual employee came over to the window gawking and loving on my car. Which I normally love but I was upset that I wasn't receiving the orders for doordash. So I left and had to explain to both customers why I couldn't retrieve their food. The employees need to do better with their customer service and after this experience I wouldn't even go order food for myself
The restaurant has improved. The service is quicker and orders correct. Employees need little more people/ social skills.
Drive thru crew always rocks it!
Horrible experience and I love me some Wendy's My baconator had no bacon on it and my bun was stale my son got the bacon double stack biggie bag no bacon again the fries and nuggets were old the my friend got the new cajun chicken sandwich and was very disappointed said that and his jr bacon cheeseburger was disgusting I will never go here again the only good thing about this place was the beautiful young lady at the front that took my order
Restaurantji Recommends
I love Wendy's. I hate THIS Wendy's. Consistently poor customer service, and it's a miracle when they get your order correct.
When I come here I never expect my food to be hot. However, every time I keep going back— hoping, longing for just that one time my fries or spicy nuggets will be fresh. That one time I dream of tasting that sweet Wendy’s fast food glory. It’s chasing a high I can never catch.
It’s like some sick and twisted hybrid version of Groundhog Day Russian roulette where I always lose. Dave Thomas, if you’re out there: hear my prayer.
Robert is the friendliest dude i've met in a minute but the floors are very sticky.
As if it couldn’t get any worse… UPDATE ON 3/9/25:
Clearly no one cares at all about this location due to the alarming 3.1/5 stars it has. Not surprised. I try my hardest to avoid this location but alas I tried again only to be disappointed AGAIN.
Can y’all COUNT??? Does a 10 piece nugget mean 8 NUGS??? Which one of you big backs took 2 nuggets for yourself??? Nasty.
And the dude at the first window (@ 9:25pm on Sun 3/9/25) has ZEERRROOOOOO customer service skills. Might as well have just put a brick there. Would’ve been better.
IF YOU CANT HIRE A DECENT.. OR AT THE LEAST… HYGIENIC STAFF THAT WEARS GLOVES AND DOESN'T EAT OUT PEOPLES FOOD… MAYBE YALL SHOULD CLOSE THIS LOCATION AND REEVALUATE.
It’s fast food. You have to deal with the public. Too bad 99% of your staff don’t feel the need to be nice and respectful to customers.
———
an absolute JOKE. the website and google CLEARLY SAY YINZ CLOSE AT 12:00. MIDNIGHT. I came at 11:05 and the man taking out the trash to the dumpster said “WERE CLOSED.” and waved his hand, motioning towards the exit. like i said: A JOKE.
Maybe stop hiring 15 year old kids with attitude and no hygiene and you’d have a good staff that can stay till the time it says. Foul.
Phineas Pennington is my goat
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