Dunkin'
5 PA-611, Bartonsville
(570) 391-9971
Recent Reviews
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croissants weren't toasted for black pepper sandwiches, bacon was burnt, so disappointed for spending $30
Went through the drive thru.Order was correct very nice staff.Easy to go through.
Thank you to Miguel and Julian! They were great at helping us with our order after a mistake was made from stroudsburg dunkin they offered to correct ours and made it just the way we wanted! Appreciate your kindness and great customer service!
Jaylen and Julian were great.Took my order last minute.Great selection in music!
Amazing workers 👏
Used my points for a free donut and they gave me the wrong one. Not even close to a crème delight????? And I had to tell them I didn’t receive it so not only that they gave me the wrong one. It’s a mobile order how?
DUNKIN DONUTS IN BARTENSVILLE PA
My last visit to this site was not a good visit. However, the Mgr Steven remediated the problem and made sure that it would not happen again. He assured me that I can reach out to him and he would make sure it was resolved. I was VERY happy with how I was treated at this site. - Thank you Steven!! I will be returning.
I ordered ahead on the app; everything was correct.
Incredibly disorganized.
Placed an order for 2 Cinnamon raisin bagels they didn’t have any, I ordered two plain instead they were dry, hard and burnt. Definitely do not recommend very disappointed and two hot chocolates that were barely hot $15 wasted.
Restaurantji Recommends
Rude, got everything wrong with order, no refund offered.
Go elsewhere, please.
Worst dunkin I've ever been at.
Was on a road trip and stopped for some quick breakfast. Ordered 6 things and 5 of them were wrong.
Workers didn't care. Awful experience. At least the restrooms were clean.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Donuts, Muffins
The worse customer experience ever. I went there with my family on a Wednesday and ask the cashier if we get a donut with purchase for free he said yes I I have a reward account so I said yes and he proceeded to scan my rewards. We waited and waited to get our order 20 minutes later I had part of my order ready and ask for the donut some guy comes out and as for the receipt and he said you need it to add to the order and explained to him I did he was like no you didn’t very arrogant (it’s not about the free donut) it’s how nasty people working there … I asked for my latte and waited another 5 minutes and while waiting he goes and gives a donut to the person next to me that didn’t have a rewards account she was asking about the free donut. It just was a horrible customer service!
Atmosphere: 1
Food: 1
Service: 1
Bagel is as hard as a rock!!!!
Make sure you have time before going here.
Place a mobile order before going. They are out of half the items all the time.
They will not make the order until you get there.
And drive thru lane is always long.
Atmosphere: 1
Food: 1
Service: 1
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