I don’t even know where to start. As we were walking in a nice guy greeted us. Took our order and everything was fine. We sat down and our food was ready. We got the food and the fries were cold and old and so was the spicy chicken sandwiches. My mom, Being super nice might I add. Told them that the fries were cold and we wanted the moneys worth. The curly haired lady who had a grey jacket on needs an attitude check for sure. My mom said “sorry” in which she shouldn’t have to say. The lady rolled her eyes, stared at my mom and didn’t say anything. Now I work in customer service and If I did that I would have a talk to by my manager and even owner. OH, not to mention I walked in there and none, NONE, of the employees were wearing gloves 🤢🤮. Employees seemed very unhappy and were not even showing smiles or anything. Except for the one guy. He seemed new and actually hard working unlike anybody else there. The rest of the employees definitely need shown how to treat customers and at least put on a fake smile. It’s part of the customer service. Unbelievable
Atmosphere: 3
Food: 1
Service: 2
Marcie Sherrill
Got my food at a drive through and was very quick
Atmosphere: 5
Food: 5
Service: 5
John LaRocca
Slowest most incompetent staff ever!
Amanda B
They were awesome! The drive thru line went fast. They were very nice at each of the windows. The food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
tyrekk Syster
Food and service was good
Atmosphere: 4
Food: 5
Service: 5
Mike Walter
Agree with many of the comments. Plan on waiting an extended period of time for an order. Manager always onsite but does not improve anything.
Atmosphere: 4
Food: 4
Service: 1
Carol Busser
Waited quite a while to get sandwiches, they were lukewarm at best. Cheese not even melted. French Fries were nice and hot though. Not a clean table in the place. The lady who was at the counter was nice and apologized for the wait.
Atmosphere: 1
Food: 1
Service: 3
Dan Wickline
Drive through, but impressive. Some places just have horrible drive through service but this was convenient.
Atmosphere: 5
Food: 4
Service: 5
Trinidy Koch
Lettuce shortage apparently but they didn't say anything about it when I ordered my chicken sandwich with extra lettuce and mayo at the speaker. Wouldn't have ordered a sandwich had i been told. Waste of my money.
David Brock
Quick and fresh. No complaints! Service staff was nice.
This used to be the best Wendy's around, but twice the lady at the window has argued with me and told me grilled chicken isn't an option for the Asiago Ranch Chicken Club. Now today, she told me I was getting grilled and I still got Classic chicken.
Atmosphere: 1
Food: 1
Service: 1
Michael Palmer
I hate wendys. Overpriced. The greasy buns. Absolutely disgusting. Employees are ok. But food is terrible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Classic Chocolate Frosty
Joyce Mcbride
Lord I thought people would be trained for a brand new restaurant. It takes close to 20 or 30 minutes to get your order. They seem to not understand how to read the screen orders ? and wow the whole crew is unhappy. It looks like there is no leadership at all. So many fries and nuggets piled up in boxes on the counter not under a heat lamp. That's why they aren't hot and barely even warm. Maybe I'll try it again next year when they have more experience
Atmosphere: 4
Food: 2
Service: 1
David Fleischman
Best convenience food in are area.
Atmosphere: 4
Food: 4
Service: 5
Robert McMahan
Hunter at the main desk was extremely kind/helpful and is a very valuable worker.
I don’t even know where to start. As we were walking in a nice guy greeted us. Took our order and everything was fine. We sat down and our food was ready. We got the food and the fries were cold and old and so was the spicy chicken sandwiches. My mom, Being super nice might I add. Told them that the fries were cold and we wanted the moneys worth. The curly haired lady who had a grey jacket on needs an attitude check for sure. My mom said “sorry” in which she shouldn’t have to say. The lady rolled her eyes, stared at my mom and didn’t say anything. Now I work in customer service and If I did that I would have a talk to by my manager and even owner. OH, not to mention I walked in there and none, NONE, of the employees were wearing gloves 🤢🤮. Employees seemed very unhappy and were not even showing smiles or anything. Except for the one guy. He seemed new and actually hard working unlike anybody else there. The rest of the employees definitely need shown how to treat customers and at least put on a fake smile. It’s part of the customer service. Unbelievable
Atmosphere: 3
Food: 1
Service: 2
Got my food at a drive through and was very quick
Atmosphere: 5
Food: 5
Service: 5
Slowest most incompetent staff ever!
They were awesome! The drive thru line went fast. They were very nice at each of the windows. The food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Food and service was good
Atmosphere: 4
Food: 5
Service: 5
Agree with many of the comments. Plan on waiting an extended period of time for an order. Manager always onsite but does not improve anything.
Atmosphere: 4
Food: 4
Service: 1
Waited quite a while to get sandwiches, they were lukewarm at best. Cheese not even melted. French Fries were nice and hot though. Not a clean table in the place. The lady who was at the counter was nice and apologized for the wait.
Atmosphere: 1
Food: 1
Service: 3
Drive through, but impressive. Some places just have horrible drive through service but this was convenient.
Atmosphere: 5
Food: 4
Service: 5
Lettuce shortage apparently but they didn't say anything about it when I ordered my chicken sandwich with extra lettuce and mayo at the speaker. Wouldn't have ordered a sandwich had i been told. Waste of my money.
Quick and fresh. No complaints! Service staff was nice.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This used to be the best Wendy's around, but twice the lady at the window has argued with me and told me grilled chicken isn't an option for the Asiago Ranch Chicken Club. Now today, she told me I was getting grilled and I still got Classic chicken.
Atmosphere: 1
Food: 1
Service: 1
I hate wendys. Overpriced. The greasy buns. Absolutely disgusting. Employees are ok. But food is terrible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Classic Chocolate Frosty
Lord I thought people would be trained for a brand new restaurant. It takes close to 20 or 30 minutes to get your order. They seem to not understand how to read the screen orders ? and wow the whole crew is unhappy. It looks like there is no leadership at all.
So many fries and nuggets piled up in boxes on the counter not under a heat lamp. That's why they aren't hot and barely even warm. Maybe I'll try it again next year when they have more experience
Atmosphere: 4
Food: 2
Service: 1
Best convenience food in are area.
Atmosphere: 4
Food: 4
Service: 5
Hunter at the main desk was extremely kind/helpful and is a very valuable worker.
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