Fox's Pizza Den Belle Vernon

They never answer the phone. I couldn’t tell you the last time I actually ordered from this location because of this.

Less than 3 miles from my house and outside the delivery area..... There are actually 3 stores within 5 miles and none of them will deliver to my house...

Service: 1

Ordered 2 Strombolis with Pepperoni, Sausage&mushrooms and it was undercooked, very doughy and Not Hot. Neither was wrapped in foil. Spoke with the manager and she said they were told they didn't have to wrap them and they were sent thru the oven. Did not apologize, did not offer a refund, even after I told her I was not happy and I did not want them! Horrible customer service! I order the exact same thing from the Roscoe location almost every Friday and they are always exceptional (which I also told the manager). I will never order from this location again!
The delivery driver also told me that there was no delivery fee on the charge so I tipped him another $5. After putting on my glasses (58 yrs old), the $4 delivery fee was included on the receipt.

Food: 1

Service: 1

Great pizza it’s a little pricey but it’s really good you get your money’s worth get the Big Daddy pizza great for parties or for yourself for a couple days

Atmosphere: 5

Food: 5

Service: 5

If I could give you guys Half a star I would I place my order at 645 I didn't get into 8 o'clock. Food was cold. Driver forgot my drinks. I paid thirty over thirty dollars for this order i'm Unhappy about all this. I'll call the store and they tell me. Oh sorry, no, fix it, make it right. Make sure the food comes out hot and things aren't missing from the order

Food: 1

Service: 1

I live in Belle Vernon/Rostraver and I always choose the broad Ave location. Service and delivery are always good. Drivers have even taken my mom her food to the living room when I'm late! (she doesn't walk) Definitely my fav!!

Atmosphere: 5

Food: 5

Service: 5

My very first time ordering anything from this Foxes and my last time! I ordered a Big daddy pepperoni/half cheese and regular breadsticks! $34.99 ☹️WAY overpriced and was told they will never do 1/2 cheese pizza again. 😞Wow (My grandson hates cheese) I know he’s a weirdo lol Rostraver Foxes is the Best around!! I will drive all the way there anytime!

We ordered yesterday evening 8/19 the food was delivered fast the driver bill or William I think that’s his name was a sweetheart but the pizza was absolutely amazing wish I ordered a bigger one , great job guy’s excellent customer service

Atmosphere: 5

Food: 5

Service: 5

People that work there are awesome. Great customer service. Food was fast, hot and accurate according to how I wanted it. Overall 2 thumbs up ? ?

Atmosphere: 5

Food: 5

Service: 5

small inside but we really didn't eat inside, great pizza though

Atmosphere: 3

Food: 5

Service: 5

I'd give this place a negative rating if I could. The lady making the food had open sores all over her arms and face kinda like she had chicken-pox. She had nothing covering the open wounds up and she was making food! This is disgusting and a health violation! On top of that, the man who worked behind the counter was very rude.

Service: 1

Updated review as of 2023 since my initial review was 7 years old and no longer appicable. We hadn't ordered for some time based on those past experiences, but order at least once a month now. The shop has always been clean whenever you go in to pick up an order. While I prefer online ordering, if it is down, the employees who have answered the phone have been very pleasant. And the gentleman who delivers (I believe he has white or gray hair in a ponytail and a beard) is so friendly! If you haven't tried them recently due to past negative reviews, please consider giving them another shot.Old review: I agree with that past review mentioning how rude they are! I attempted to place an order for a Big Daddy and ended up not even ordering due to how rude they were.

Atmosphere: 5

Food: 5

Service: 5

Called three times on two different occasions and nobody answered!

Terrible service, call and call with no answer. Hurries you off the phone, I understand you may be busy however a little common decency goes a long way for returning business. Tried to order from the Rostraver location and they apparently don’t deliver to Belle Vernon area, at least that’s what I was told by the Rostraver location.

I really don’t know if they’re open or not. I’ve always called during operating hours and at different times and I used to get through to them but not anymore. It’s either a busy signal or it rings and never gets answered. Always busy even if you call after a few minutes. Weird