KFC
865 Rostraver Rd, Belle Vernon
(724) 929-4148
Recent Reviews
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Had to wait 20 minutes in pull up space. Ordered 12 pc strip meal a for mashed, slaw, Mac cheese as sides. Got charged extra for a small Mac cheese. Got home and chicken was very greasy and under cooked. Bix all wet with grease. Had to cook in oven to be able to eat.
Atmosphere: 1
Food: 1
Service: 1
Never again! The Mashed potatoes were unedible the chicken skin was falling off. It was disgusting. Go to walmart for your fried chicken. Its right next door. I shall not be returning to this location.
Terrible management
Chicken was raw and they did not fix it
Atmosphere: 1
Food: 3
Service: 1
Friendly staff, ample parking
Atmosphere: 5
Service: 5
Recommend for those who need to purge.
Atmosphere: 1
Food: 1
Service: 1
I swear they gave me old chicken from yesterday that was microwaved this is a all time low for KFC just nasty. The slaw and biscuits were good. But the chicken will go to the coons and opossums.
Atmosphere: 4
Food: 1
Service: 5
Ordered to go. Love their food. And especially love their coleslaw. Taste like my grandmother's. Hers was the best! Fast service , hot food. Just what I look for and of course ..good meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Biscuits and Gravy, Cole Slaw, Mashed Potatoes No Gravy, Gravy
Manager and staff are awesome here never have to wait long for my order and it's always correct. They are always nice when I come in and this is my favorite KFC to go to. The female manager that worked on 10/18/24 in afternoon is great. She always is a pleasure to interact with and has excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits and Gravy, Gravy
The chicken was good as usual, but I was totally ignored at the counter for over 5 minutes before I could place my order. Also the restaurant itself was very dirty with spills of drinks and napkins on the floor in several places.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Chicken Sandwich, Fried Chicken, Cole Slaw
The manager has no clue. They have people who are challenged in the front, which is great!!!! But they were and clearly have been taught to stand there on their phones and complain about the place, swearing with complete disregard to the customers coming in.
What i wanted to order wasnt available,
it was clear they werent going to accommodate me at all.
The place is a hot mess!!!! Someone needs to take hold or just close it up.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It was just great.
Atmosphere: 4
Food: 4
Service: 4
Didn’t get my cake waited for fries that they said they was making only for it to be hard the biscuits you could have played hockey with
Thank you to this kfc for making sure my food was hot and fresh they dropped fresh chicken for my family order and it meant a lot especially being pregnant. I believe it was the manager who called my husband to let him know it would take a bit longer due to the fresh food and we highly appreciated it! The chicken was hot fresh and crispy they even made sure not to put the lid on so the chicken stayed crispy
Atmosphere: 5
Food: 5
Service: 5
7/5 best chicken ever in the world
Kid-friendliness: Well it give you a nostalgia
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Colonel Sandwich, Biscuits and Gravy, Cole Slaw
The workers close the lobby early, by more than an hour before they're supposed to. They place upside down all of the chairs, no more self-serve fountain drinks long before closing the lobby. Some of the managers, at least one cashier and several teens or in their 20's that supposedly do some work there are very non caring about the quality of the food, have given out old food sitting or left behind by other customers as the order was also all wrong. The chicken was hardening, the regular order recipe that wasn't ordered was falling off and dark, soggy as though it had been placed in water. The teens or 20 year old so called work employees were laughing about the order. The biscuits were hard as a rock, supposed to be 6 in the order but was only 4. The sides were not very well either. They failed to remake the sides when they were supposedly making a new order, which was not ready after a very long wait, the side orders were getting cold. The teens kept laughing then speaking about punching someone in the face loudly. A female with folded arms was standing by the cash register doing nothing after a manager gave a refund. Another visit a female worker was speaking sarcastically to customers after staring nastily at customers coming in. She didn't want anyone to eat inside, about an hour and a half before the lobby closing time. She dragged her words sarcastically to customers about if they were going to eat in or take out. When $20 an hour comes for employees, ones as these will cause businesses to simply shut down. $15 an hour with employees as the more than one manager allowing this could only cause more problems. A manager slamming doors continually coming in and out often of the business is a nuisance if eating there. They need to fix issues there as these, customers simply bringing their family will cease if this continues. A manager on July 3rd seemed very upset at customers, and didn't seem to care.
Constant window washing and mopping a closed down inside area, lobby does nothing for the customers trying to eat in.
They give old food to customers, make excuses for bad service. The crispy pieces aren't crispy but soggy as if they were sitting for a very long time.
GO TO ANOTHER RESTAURANT -
TRY A&W WALKING DISTANCE FROM THERE!
Or Try Wendy's a few buildings away by Burger King
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken
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