Prices go up every time I’m there!! Unfortunately it’s time to find a new ice cream spot.
Monica Dickerman
Always delicious ice cream. Wish they had more seating both inside and outside though. They have 4 bar stools at a counter in side and a bench outside. Can also order cakes here
Deborah Israel
We drive by a handful of excellent ice cream shops to get to this one. Worth it!! Love the lemon sorbet.
ShaVaughn Peterson
A delightful assortment of flavors and they can accommodate a number of allergies.
Bonnie Sue Mahnick
NO Dairy free ice cream. ZERO star :(
M S
Friendly, efficient service from the young ladies working on the evening of 8/30/25. I enjoyed a scoop of Lavender Dream and Banana Pudding from the rotating selection.
Jenna Masartis
Ice cream flavor I got was just okay and it was very over priced. What made it even worse was the employee she wasn’t nice at all. Really bad customer service.
Theresa
The ice cream cake was amazing. It had a layer of chocolate cake, a crunch fudge filling, and a layer of vanilla. I told them I wanted a dinosaur theme and they did not disappoint! It was beautiful...the volcano was made of vanilla cake....even the rocks were edible! My son was so happy for his 4th birthday. I drive 30 minutes to get this cake because you just can't beat it.
Kelly Paszkiewicz
Scoops in Bellevue-hands down- the best bakery cake around! Always beautifully decorated and just delicious!
Marissa Palermo
Went in tonight 5 minutes before they closed and I was told by the young works they couldn’t help me!!! Very rude !! I go here all the time I guess I am not now !!
I like their ice cream but some of their young employees shouldn't be working in customer service. They don't smile, don't say a word even when you talk to them and when they say something you can barely hear them, also everytime you look at them they have this robotic sad face like they are forced to be there. Last time I was there both napkins holders in the seating area were empty and my husband brought the napkins holders to one of the girls and the girl didn't say a word, no thank you, nothing, she grabbed the napkins holders and throw them in their counter, it seems she was mad. While we were eating the ice cream another customer came and after ordering his ice cream he told the girls to put an smile in their faces, they didn't like at all and started shouting at the customer. I don't believe they were having a bad day because everytime I go there these same employess always act like they hate their job.
Ann-Marie Pase
Every flavor I tried to get they didn’t have and they said their boss won’t let them mark ones they’re out of. After four tries ordering, they told us they don’t take card. Should not be that big of a hassle to get ice cream. The boss is losing themselves business.
E R
Great ice cream and great prices. The staff is usually pretty friendly, except for tonight. My family and I were standing in line behind this couple. The couple was still looking at the menu and took a step back. My brother assumed they were letting us go ahead of them and proceeded to order with the one staff member. I walked up to the other staff member and before I could utter a “hi” she cut me off and stuck her hand in my face and said wait. I was polite and said okay sorry. I guess she was mad we “cut” the couple. The couple then proceeded to tell her they were still deciding. She then threw her hands up and said “um ok” in a snarky tone. The rest of the check out was passive aggressive. Not enjoyable.
Arkeem Davis
It was okay. The staff do need a raise for the amount of nonsense they have to put up with
Emily Sullivan
We’ve had lots of ice cream and cakes from Scoops! Recently I ordered a Stitch themed cake for my daughter’s birthday. There was a little hiccup and the employee wrote down the order incorrectly. The cake that we got was absolutely delicious and adorable! Just wasn’t what I ordered. I emailed them and they apologized profusely and also gave me coupons in the amount that I paid for the cake. Above and beyond customer service!
Prices go up every time I’m there!! Unfortunately it’s time to find a new ice cream spot.
Always delicious ice cream. Wish they had more seating both inside and outside though. They have 4 bar stools at a counter in side and a bench outside.
Can also order cakes here
We drive by a handful of excellent ice cream shops to get to this one. Worth it!! Love the lemon sorbet.
A delightful assortment of flavors and they can accommodate a number of allergies.
NO Dairy free ice cream. ZERO star :(
Friendly, efficient service from the young ladies working on the evening of 8/30/25. I enjoyed a scoop of Lavender Dream and Banana Pudding from the rotating selection.
Ice cream flavor I got was just okay and it was very over priced. What made it even worse was the employee she wasn’t nice at all. Really bad customer service.
The ice cream cake was amazing. It had a layer of chocolate cake, a crunch fudge filling, and a layer of vanilla. I told them I wanted a dinosaur theme and they did not disappoint! It was beautiful...the volcano was made of vanilla cake....even the rocks were edible! My son was so happy for his 4th birthday. I drive 30 minutes to get this cake because you just can't beat it.
Scoops in Bellevue-hands down- the best bakery cake around! Always beautifully decorated and just delicious!
Went in tonight 5 minutes before they closed and I was told by the young works they couldn’t help me!!! Very rude !! I go here all the time I guess I am not now !!
Restaurantji Recommends
I like their ice cream but some of their young employees shouldn't be working in customer service. They don't smile, don't say a word even when you talk to them and when they say something you can barely hear them, also everytime you look at them they have this robotic sad face like they are forced to be there. Last time I was there both napkins holders in the seating area were empty and my husband brought the napkins holders to one of the girls and the girl didn't say a word, no thank you, nothing, she grabbed the napkins holders and throw them in their counter, it seems she was mad. While we were eating the ice cream another customer came and after ordering his ice cream he told the girls to put an smile in their faces, they didn't like at all and started shouting at the customer. I don't believe they were having a bad day because everytime I go there these same employess always act like they hate their job.
Every flavor I tried to get they didn’t have and they said their boss won’t let them mark ones they’re out of. After four tries ordering, they told us they don’t take card. Should not be that big of a hassle to get ice cream. The boss is losing themselves business.
Great ice cream and great prices. The staff is usually pretty friendly, except for tonight. My family and I were standing in line behind this couple. The couple was still looking at the menu and took a step back. My brother assumed they were letting us go ahead of them and proceeded to order with the one staff member. I walked up to the other staff member and before I could utter a “hi” she cut me off and stuck her hand in my face and said wait. I was polite and said okay sorry. I guess she was mad we “cut” the couple. The couple then proceeded to tell her they were still deciding. She then threw her hands up and said “um ok” in a snarky tone. The rest of the check out was passive aggressive. Not enjoyable.
It was okay. The staff do need a raise for the amount of nonsense they have to put up with
We’ve had lots of ice cream and cakes from Scoops! Recently I ordered a Stitch themed cake for my daughter’s birthday. There was a little hiccup and the employee wrote down the order incorrectly. The cake that we got was absolutely delicious and adorable! Just wasn’t what I ordered. I emailed them and they apologized profusely and also gave me coupons in the amount that I paid for the cake. Above and beyond customer service!
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