Just stopped by. Two teenagers in a messy prep area, milk container open on counter for at least 10 minutes, milkshakes flying in the air splattering all over the equipment. The best part, one kid was changing the garbage cans, less than 30 seconds later was preparing someone's order. He did not wash his hands. UNSANITARY CONDITIONS!
Place is going downhill. I went to Rita's instead, it was 10x cleaner and better organized.
Bill Wersler
Great service and great prices
Brewcrew1863
Friendly staff and reasonably priced.
Kimberly McAndrews
Service was great and you can make up your own ice cream.
Josh Morrell
This place has really gone downhill recently. Unsanitary conditions observed. Staff is slow and clearly overcharging. Prices are clearly displayed. Itās a shame, this used to be a great spot, but Iām done visiting.
Stopped in Wednesday 4/30. Asked the kid for a small hot fudge sundae with wet walnuts. Small Sunday is 5.99 which comes with 2 scoops, 1 topping (fudge), whipped cream and cherry. Extra toppings 1.29. With tax thatās 7.72. Kid rang me up at 8.99. I knew it was wrong but there was a line and they were busy so I sucked it up. I even tipped him.
Today (5/3) I stopped in again. Ordered a small hot fudge sundae. No extra toppings. Girl rang me up 8.78 with tax. Should have been $6.35. She walked away before I completed the sale, so I held off.
Before she had a chance to start making my sundae, the couple that was in line before me came back to the window and got her attention because the milkshakes they ordered were way too thin. I watched them swirl the cups and their shakes were the consistency of milk. I get it, mistakes happen. No big deal, right? Well I watched this girl take both of those shakes, which had now been contaminated by the customers who returned them, and put them right into a stand up freezer. Food safety standards dictate that they should have gone right into the trash. What is the intention? Gonna let āem thicken up in the freezer and serve them to the next customer who orders one? Big violation.
While the girl went to remake the shakes, she asked an older gentleman (owner, maybe?) to make my sundae.
This guy just finished unloading his car. I noticed that because he pulled in right before me. He went straight from unloading his car to making my order without even thinking about washing his hands. I get that theyāre using scoops etc, but this is still a safety standard violation.
Then I watched him take a scoop of fudge, which was clearly not in a warmer, and scrape that scoop into a random white plastic bucket that happened to be sitting on the counter. When he walked to the back with said container and slapped it into the microwave to heat up the fudge, I had enough. Iām not trying to have plastic from a container not rated for microwave use (which may not have even been clean) leached into my fudge.
Fortunately I had not yet completed the sale on their computer so I canceled it and walked away.
You guys need to get your act together. Take a food safety class. Make sure your pricing on the register matches your pricing on the menu taped to the counter in front of it. In the mean time, Iām letting everyone I know about your poor practices.
Kimberlee Adams
The best
Atmosphere: 5
Food: 5
Service: 5
Stephanie Mutchiga
Just absolutely the best !!!!!
Atmosphere: 5
Food: 5
Service: 5
Natasha Ruiz
I drive past this ice cream place daily. I finally stopped and bought a Reeseās pieces Sundae. Customer service was great. She was very friendly, but when I got to my destination and started to eat my ice cream, I realized I got a bunch of dusting from the candy. If there was no more or it was only a few little pieces left she couldāve just told me and I wouldāve requested something else.
Atmosphere: 5
Food: 3
Service: 5
Samantha Rock
Brodie's is very addicting Ice Cream. We're 3 years new to Bensalem, but just discovered it. We are now frequent customers because we can't get enough.
This was my favorite ice cream place up until this year there is a kid that works there every time I have been there I have walked away empty-handed due to the poor service of this kid he never makes my order correctly never had this issue in the past before and their menu choices seem to have gone down there is a lot that they don't serve anymore
Atmosphere: 5
Food: 5
Service: 1
Sam Derry
Love Brodie , love the place just as much as the kids do!! ?
Atmosphere: 5
Food: 4
Service: 5
Jenny R
Always a great treat. I discovered this place through the cruise nights and have since become a regular patron. I recommended this place.
Atmosphere: 5
Food: 5
Service: 5
Meghan Knowles
Employers were helpful, patient and so nice!! Ice cream was amazing!! Can't wait to go back!
Parking: Very decent sized parking lot
Kid-friendliness: So many options on the menu and tons of seating if you decide to eat there. It's outdoor seating, which is wonderful on a cool summer night.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Death by Chocolate Ice Cream
Aarti Lakra
One best place to eat ice cream good seating arrangement and I love sundae with hot brown I love that
good šš¼ i love
Just stopped by. Two teenagers in a messy prep area, milk container open on counter for at least 10 minutes, milkshakes flying in the air splattering all over the equipment. The best part, one kid was changing the garbage cans, less than 30 seconds later was preparing someone's order. He did not wash his hands. UNSANITARY CONDITIONS!
Place is going downhill. I went to Rita's instead, it was 10x cleaner and better organized.
Great service and great prices
Friendly staff and reasonably priced.
Service was great and you can make up your own ice cream.
This place has really gone downhill recently. Unsanitary conditions observed. Staff is slow and clearly overcharging. Prices are clearly displayed. Itās a shame, this used to be a great spot, but Iām done visiting. Stopped in Wednesday 4/30. Asked the kid for a small hot fudge sundae with wet walnuts. Small Sunday is 5.99 which comes with 2 scoops, 1 topping (fudge), whipped cream and cherry. Extra toppings 1.29. With tax thatās 7.72. Kid rang me up at 8.99. I knew it was wrong but there was a line and they were busy so I sucked it up. I even tipped him. Today (5/3) I stopped in again. Ordered a small hot fudge sundae. No extra toppings. Girl rang me up 8.78 with tax. Should have been $6.35. She walked away before I completed the sale, so I held off. Before she had a chance to start making my sundae, the couple that was in line before me came back to the window and got her attention because the milkshakes they ordered were way too thin. I watched them swirl the cups and their shakes were the consistency of milk. I get it, mistakes happen. No big deal, right? Well I watched this girl take both of those shakes, which had now been contaminated by the customers who returned them, and put them right into a stand up freezer. Food safety standards dictate that they should have gone right into the trash. What is the intention? Gonna let āem thicken up in the freezer and serve them to the next customer who orders one? Big violation. While the girl went to remake the shakes, she asked an older gentleman (owner, maybe?) to make my sundae. This guy just finished unloading his car. I noticed that because he pulled in right before me. He went straight from unloading his car to making my order without even thinking about washing his hands. I get that theyāre using scoops etc, but this is still a safety standard violation. Then I watched him take a scoop of fudge, which was clearly not in a warmer, and scrape that scoop into a random white plastic bucket that happened to be sitting on the counter. When he walked to the back with said container and slapped it into the microwave to heat up the fudge, I had enough. Iām not trying to have plastic from a container not rated for microwave use (which may not have even been clean) leached into my fudge. Fortunately I had not yet completed the sale on their computer so I canceled it and walked away. You guys need to get your act together. Take a food safety class. Make sure your pricing on the register matches your pricing on the menu taped to the counter in front of it. In the mean time, Iām letting everyone I know about your poor practices.
The best
Atmosphere: 5
Food: 5
Service: 5
Just absolutely the best !!!!!
Atmosphere: 5
Food: 5
Service: 5
I drive past this ice cream place daily. I finally stopped and bought a Reeseās pieces Sundae. Customer service was great. She was very friendly, but when I got to my destination and started to eat my ice cream, I realized I got a bunch of dusting from the candy. If there was no more or it was only a few little pieces left she couldāve just told me and I wouldāve requested something else.
Atmosphere: 5
Food: 3
Service: 5
Brodie's is very addicting Ice Cream. We're 3 years new to Bensalem, but just discovered it. We are now frequent customers because we can't get enough.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This was my favorite ice cream place up until this year there is a kid that works there every time I have been there I have walked away empty-handed due to the poor service of this kid he never makes my order correctly never had this issue in the past before and their menu choices seem to have gone down there is a lot that they don't serve anymore
Atmosphere: 5
Food: 5
Service: 1
Love Brodie , love the place just as much as the kids do!! ?
Atmosphere: 5
Food: 4
Service: 5
Always a great treat. I discovered this place through the cruise nights and have since become a regular patron. I recommended this place.
Atmosphere: 5
Food: 5
Service: 5
Employers were helpful, patient and so nice!! Ice cream was amazing!! Can't wait to go back!
Parking: Very decent sized parking lot
Kid-friendliness: So many options on the menu and tons of seating if you decide to eat there. It's outdoor seating, which is wonderful on a cool summer night.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Death by Chocolate Ice Cream
One best place to eat ice cream good seating arrangement and I love sundae with hot brown I love that
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