Food:showed up around 5:13pm and the pizza was just downright cold. Service: called them placed my order waited about an hour for delivery and called them back because it was taking really long they said only 45 minutes I called them back they put me on hold for about 4 minutes and they said it’s ready for pickup and I told them I placed it for delivery, they tried to tell me I called them back to say I was picking it up but I never did that then the lady persisted to tell me to come to the store to pick it up when neither me nor my friend have a car. Keep in mind the place isn’t too far from where we are. But the point is we requested delivery. She then after that straight hung on me and I called her again to cancel and the lady stated that the order was “just walking out the door” another 15 minutes rolled by and we received the order around 5:13pm as stated at the top of this complaint and we called again to have a pizza exchange and its currently 5:26pm and nothing yet I’ll give it about 25-30 more minutes for another review on what they bring us this time. Atmosphere: I have no idea who’s working there but the the person who answered the phone seemed to be the same one who delivered my pizza. It was $23.91 for a plain jumbo they are not getting a tip from me for sure and I will not be ordering from here anymore they should let us keep this pizza and our new one for the wait. I’m currently ending this note at 5:35pm
Atmosphere: 1
Food: 2
Service: 1
Gio Roush
its so nasty now
Atmosphere: 1
Food: 1
Service: 1
Chrissa Fisher
My bf and I order from here a lot. We love you guys. Unfortunately tonight, we got a pizza so soaked in grease that the pizza fell apart. Up to the crust. So it was mostly cheese, pepperoni and pizza crust that we got to eat. We ate it anyway but please guys don't let pizza soaked that bad in grease walk out of your store. ??
Atmosphere: 5
Food: 2
Service: 5
Jack Cieslak
Extremely solid pizza and wing joint. Friendly staff, delicious food!
Atmosphere: 4
Food: 5
Service: 5
Brian Trabucco
First time in the area, and we got the pizza and wings. The pizza was amazing best I had in a while, and the wings were amazing. I had the honey BBQ. I definitely recommend going again.
Atmosphere: 4
Food: 4
Service: 4
Chris Anglestein
What a gem of a restaurant...cozy, great service, friendly staff...awesome food... highly highly recommend
Parking: Small plaza with plenty of parking
Kid-friendliness: Cozy little restaurant...nice small 4 top tables....
This place consistently takes 2 hours to deliver orders. If you order in person their staff would rather talk than hand you your order. I've waited 45 minutes in the store for a single order of fries. Another time I waited an hour and 15 minutes for an order of wings because they gave my order to the wrong customer. Would not recommend this place to anyone.
Peter Notarfrancesco
We love forward all week longThe artichoke pizza
Vegetarian options: Artichoke pizza
Atmosphere: 5
Food: 5
Service: 5
Xudoyberdi Kodirov
Very tasty thank you excellent service well done
Atmosphere: 5
Food: 5
Service: 5
Douglas Dahl
Best Local Taco Pizza I have had and I eat LOTS of taco pizzaThey do it right sour cream and hot sauce on the side
This place has the BEST pizza I’ve ever had! I’m excited to try the rest of their food. Hidden little gem.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Dina Wright
Grilled Sesame wings are amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Wings
David Bunsick
They aren't making artisan crafted, hipster infused, food made by a guy with a man bun & wearing a Che Guevara shirt for $15 a slice. They also are not a chain Pizza Place serving out of a box, artificial food. What you get at Franks is great food that won't make your wallet hurt and a dedicated staff that specialize in quality of service. Franks has been around a long time and if you haven't given it a try yet, well its your loss.
Parking: The parking lot can become a little congested later into the night, especially on weekends. There is a lower level parking area at the pharmacy next door you can park in if your picking up your food.
Food:showed up around 5:13pm and the pizza was just downright cold.
Service: called them placed my order waited about an hour for delivery and called them back because it was taking really long they said only 45 minutes I called them back they put me on hold for about 4 minutes and they said it’s ready for pickup and I told them I placed it for delivery, they tried to tell me I called them back to say I was picking it up but I never did that then the lady persisted to tell me to come to the store to pick it up when neither me nor my friend have a car. Keep in mind the place isn’t too far from where we are. But the point is we requested delivery. She then after that straight hung on me and I called her again to cancel and the lady stated that the order was “just walking out the door” another 15 minutes rolled by and we received the order around 5:13pm as stated at the top of this complaint and we called again to have a pizza exchange and its currently 5:26pm and nothing yet I’ll give it about 25-30 more minutes for another review on what they bring us this time.
Atmosphere: I have no idea who’s working there but the the person who answered the phone seemed to be the same one who delivered my pizza. It was $23.91 for a plain jumbo they are not getting a tip from me for sure and I will not be ordering from here anymore they should let us keep this pizza and our new one for the wait. I’m currently ending this note at 5:35pm
Atmosphere: 1
Food: 2
Service: 1
its so nasty now
Atmosphere: 1
Food: 1
Service: 1
My bf and I order from here a lot. We love you guys. Unfortunately tonight, we got a pizza so soaked in grease that the pizza fell apart. Up to the crust. So it was mostly cheese, pepperoni and pizza crust that we got to eat. We ate it anyway but please guys don't let pizza soaked that bad in grease walk out of your store. ??
Atmosphere: 5
Food: 2
Service: 5
Extremely solid pizza and wing joint. Friendly staff, delicious food!
Atmosphere: 4
Food: 5
Service: 5
First time in the area, and we got the pizza and wings. The pizza was amazing best I had in a while, and the wings were amazing. I had the honey BBQ. I definitely recommend going again.
Atmosphere: 4
Food: 4
Service: 4
What a gem of a restaurant...cozy, great service, friendly staff...awesome food... highly highly recommend
Parking: Small plaza with plenty of parking
Kid-friendliness: Cozy little restaurant...nice small 4 top tables....
Wheelchair accessibility: Easy access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Pepperoni Pizza
This place consistently takes 2 hours to deliver orders. If you order in person their staff would rather talk than hand you your order. I've waited 45 minutes in the store for a single order of fries. Another time I waited an hour and 15 minutes for an order of wings because they gave my order to the wrong customer. Would not recommend this place to anyone.
We love forward all week longThe artichoke pizza
Vegetarian options: Artichoke pizza
Atmosphere: 5
Food: 5
Service: 5
Very tasty thank you excellent service well done
Atmosphere: 5
Food: 5
Service: 5
Best Local Taco Pizza I have had and I eat LOTS of taco pizzaThey do it right sour cream and hot sauce on the side
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Pizza
Restaurantji Recommends
Great neighborhood pizza joint. Family run establishment. The pizza is great. You can tell this guy has been making pizza a long time.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
This place all around is good. Foods good good people & good pizza depending on who is making it!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheese Steak, Cheese Fries, Philly Cheese Steak
This place has the BEST pizza I’ve ever had! I’m excited to try the rest of their food. Hidden little gem.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Grilled Sesame wings are amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Wings
They aren't making artisan crafted, hipster infused, food made by a guy with a man bun & wearing a Che Guevara shirt for $15 a slice. They also are not a chain Pizza Place serving out of a box, artificial food. What you get at Franks is great food that won't make your wallet hurt and a dedicated staff that specialize in quality of service. Franks has been around a long time and if you haven't given it a try yet, well its your loss.
Parking: The parking lot can become a little congested later into the night, especially on weekends. There is a lower level parking area at the pharmacy next door you can park in if your picking up your food.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Roast Beef, Cheese Steak Pizza, Cheese Steak, Pepperoni Pizza, Garlic Bread, Onion Rings, Deluxe Pizza, Garlic Knots, Philly Cheese Steak
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