Recommended dishes: Cinnamon Roll with Cream Cheese Icing, Sticky Buns with Cream Cheese Icing
Abdulkareem Attal
Vanilla cake was extremely dry.
John C newman
I love the cakes and well-constructed pastries.
Atmosphere: 4
Food: 5
Service: 4
kristy Robinson
Eclair I got was frozen, when I called they said to bad. The last few months it has gone down ,even the brownies are dry. Atleast I know that they don't make everything fresh.
Atmosphere: 3
Food: 1
Service: 3
Alkanah Gill
Best if u order ahead of time. They make me delicious yummy black forest cake 🎂 on order.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Birthday Cake
Ryan Stevens
Always a win!!!
Atmosphere: 5
Food: 5
Service: 5
Han
The new location matches the quality of their products ✨
Atmosphere: 5
Food: 5
Service: 5
Evelyn Alexander
I’ve been a loyal customer of Fritz Bakery for years and have always loved their cakes. They are beautiful, delicious, and usually a highlight of our family gatherings. However, my most recent experience was disappointing, not because of the cake itself (which was great), but because of the way a problem was handled.
For my brother’s engagement cake, I provided a cake topper and fresh raspberries for decoration. When I picked it up, I didn’t notice right away, but once I got home I realized the acrylic cake topper had been broken into three pieces. The cake itself was intact and the drive was very short and smooth, so I immediately called the bakery to let them know. Thankfully, I had ordered a second topper that arrived later that day, so I was still able to use that one on the cake.
I spoke with the manager on duty around 4 p.m. on Saturday, September 20th. While he did say “I’m sorry you’re unhappy,” there was no apology or accountability for the actual issue, the broken topper. Instead, I was told it “definitely wasn’t them” and was given unhelpful suggestions like taping the topper back together, using a birthday topper, or putting some kind of edible picture on top (which wasn’t clearly explained and didn’t make sense for this cake). He also kept asking me what I thought happened, which was frustrating because I was calling them for answers. What bothered me most wasn’t the broken topper itself, but the lack of ownership, professionalism, or effort to make it right. Even something as simple as offering to cover the cost of the topper or giving a small voucher or coupon would have shown they cared about keeping a long-time customer happy.
I still love their cakes and will likely order again, but this experience left me with a bad impression of their customer service. Hopefully management takes this feedback to heart, because good customer service is just as important as a good product.
Atmosphere: 5
Food: 5
Service: 2
Frank
Fast service,the pastries are excellent staff is always friendly
Atmosphere: 5
Food: 5
Service: 5
JesMarie
Family loves the cinnamon rolls we get them for several celebrations over the year.
The cream cheese sticky buns were phenomenal. I bought a half dozen for a reasonable price, less than 12 dollars, which is less than 2 bucks a piece.
Side note, microwave them for 10 seconds, in a bowl, and then drizzle milk over the whole thing. Probably the wisest decision I've made this year.
I planned to share these, and it's over 12 hours later, I've eaten 4 and am jealously guarding the other 2.
Atmosphere: 5
Food: 5
Service: 5
Dawn Mack
Picked up a cake on Monday 8/18/25 (vanilla with chocolate frosting) for a co-workers birthday. My boss told me to go there, was not a fan. Cake was Lil dry and slightly stale. I have had their stinky buns before and they were good but the first time getting a cake.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Sticky Bun with Walnuts
Jacob Chalkler
Rude customer service and detached, disinterested employees create an unwelcoming environment that overshadows the otherwise solid sugar cookies. After multiple disappointing experiences at this location, I felt compelled to write a review. The Langhorne location, by contrast, has welcoming and courteous employees.u
Atmosphere: 1
Food: 3
Service: 1
Alex “BLINKR10” walcott
Very nice 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes, Chocolate Chip Pound Cake, Sticky Bun with Walnuts, Cinnamon Bun, Raisin Sticky Bun
Kendrick Smith
Sticky Buns. Best anywhere. Don't wait. Just go. Did I mention sticky Buns? Mini danishes and cinnamon buns are good too but sticky buns are the reason to go. Plain, with icing, with raisins, with walnuts and raisins. Yes to all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sticky Bun with Walnuts, Cinnamon Bun, Cinnamon Roll with Cream Cheese Icing, Cannoli, Sticky Buns with Cream Cheese Icing, Plain Sticky Bun, Raisin Sticky Bun
Fritz’s famous cinnamon buns are the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll with Cream Cheese Icing, Sticky Buns with Cream Cheese Icing
Vanilla cake was extremely dry.
I love the cakes and well-constructed pastries.
Atmosphere: 4
Food: 5
Service: 4
Eclair I got was frozen, when I called they said to bad. The last few months it has gone down ,even the brownies are dry. Atleast I know that they don't make everything fresh.
Atmosphere: 3
Food: 1
Service: 3
Best if u order ahead of time. They make me delicious yummy black forest cake 🎂 on order.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Birthday Cake
Always a win!!!
Atmosphere: 5
Food: 5
Service: 5
The new location matches the quality of their products ✨
Atmosphere: 5
Food: 5
Service: 5
I’ve been a loyal customer of Fritz Bakery for years and have always loved their cakes. They are beautiful, delicious, and usually a highlight of our family gatherings. However, my most recent experience was disappointing, not because of the cake itself (which was great), but because of the way a problem was handled.
For my brother’s engagement cake, I provided a cake topper and fresh raspberries for decoration. When I picked it up, I didn’t notice right away, but once I got home I realized the acrylic cake topper had been broken into three pieces. The cake itself was intact and the drive was very short and smooth, so I immediately called the bakery to let them know. Thankfully, I had ordered a second topper that arrived later that day, so I was still able to use that one on the cake.
I spoke with the manager on duty around 4 p.m. on Saturday, September 20th. While he did say “I’m sorry you’re unhappy,” there was no apology or accountability for the actual issue, the broken topper. Instead, I was told it “definitely wasn’t them” and was given unhelpful suggestions like taping the topper back together, using a birthday topper, or putting some kind of edible picture on top (which wasn’t clearly explained and didn’t make sense for this cake). He also kept asking me what I thought happened, which was frustrating because I was calling them for answers. What bothered me most wasn’t the broken topper itself, but the lack of ownership, professionalism, or effort to make it right. Even something as simple as offering to cover the cost of the topper or giving a small voucher or coupon would have shown they cared about keeping a long-time customer happy.
I still love their cakes and will likely order again, but this experience left me with a bad impression of their customer service. Hopefully management takes this feedback to heart, because good customer service is just as important as a good product.
Atmosphere: 5
Food: 5
Service: 2
Fast service,the pastries are excellent staff is always friendly
Atmosphere: 5
Food: 5
Service: 5
Family loves the cinnamon rolls we get them for several celebrations over the year.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The cream cheese sticky buns were phenomenal. I bought a half dozen for a reasonable price, less than 12 dollars, which is less than 2 bucks a piece.
Side note, microwave them for 10 seconds, in a bowl, and then drizzle milk over the whole thing. Probably the wisest decision I've made this year.
I planned to share these, and it's over 12 hours later, I've eaten 4 and am jealously guarding the other 2.
Atmosphere: 5
Food: 5
Service: 5
Picked up a cake on Monday 8/18/25 (vanilla with chocolate frosting) for a co-workers birthday. My boss told me to go there, was not a fan. Cake was Lil dry and slightly stale. I have had their stinky buns before and they were good but the first time getting a cake.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Sticky Bun with Walnuts
Rude customer service and detached, disinterested employees create an unwelcoming environment that overshadows the otherwise solid sugar cookies. After multiple disappointing experiences at this location, I felt compelled to write a review. The Langhorne location, by contrast, has welcoming and courteous employees.u
Atmosphere: 1
Food: 3
Service: 1
Very nice 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcakes, Chocolate Chip Pound Cake, Sticky Bun with Walnuts, Cinnamon Bun, Raisin Sticky Bun
Sticky Buns. Best anywhere. Don't wait. Just go. Did I mention sticky Buns? Mini danishes and cinnamon buns are good too but sticky buns are the reason to go. Plain, with icing, with raisins, with walnuts and raisins. Yes to all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sticky Bun with Walnuts, Cinnamon Bun, Cinnamon Roll with Cream Cheese Icing, Cannoli, Sticky Buns with Cream Cheese Icing, Plain Sticky Bun, Raisin Sticky Bun
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