THEY WILL NOT ANSWER THEIR PHONE. PLACED ORDER TO BE PICKED UP AT 5:30, THEY PUT ASAP. COULD NOT CHANGE IT, CAUSE THEY NEVER PICKED UP THE FREAKING PHONE
Brittany Sumpter
Do not ever order from this location. It's clearly a franchise and they don't have any customer service experience. Wanted on hold for 35-40 minutes to update my order. I was yelled at by a non American worker who hung up on me and never helped me.
Atmosphere: 1
Food: 1
Service: 1
Linda Slemmer
These people are stealing from their customers when you order food and pay over the phone for delivery they never deliver it to you and when you go up to the store to tell them you never received it they said we delivered it and laughed.. they are the rudest people ever… when I came home I read the reviews and see I’m not the only one they are ripping off…
Jay Day (Igknitenow)
Great bread sticks ? and wings
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breadsticks
Skylyftpcr Warp
Too hot in here. No air-conditioning.
Atmosphere: 1
Food: 3
Service: 3
R. D.
Only issue I have here is they RARELY make my order "Well done". I always order well done but they only do it maybe 1/4th of the time. Decent deals online.
Atmosphere: 5
Food: 4
Service: 5
Byron Morris
No service after waiting 30 min.
Service: 1
Davron Rasulov
Horrible customer service And lotta horrible persons working
Matthew Harris
Never received my boneless wings order when I received my delivery. Called and spoke to the manager at the store at 2747 Street Rd, Bensalem, PA 19020. They said it may take a while for them to come but they were coming. Waited two hours & they never came. My wife called asking for a whole refund for the order because it ruined our dinner waiting for the order. The manager then hung up on my wife. Very unprofessional.
Amy Coyle
I wish could actually rate the food, but I never got it. I ordered online, received an email confirmation, and saw the money taken out of my account. I arrived at the store to pick up the order, the 2 young men at the counter simply said "no". Then they told me I was at the wrong store. I showed them the email confirmation and they confirmed i was at the correct store. They looked up the order number and told me "no we never received it". So I said "ok, can you make the pizza for me now?" And they simply said "no" at which point one of the young men went to get his manager. The manager came out and again stated that they never got the order and I again asked them to make the pizza then, while I waited. He again said no. I then said ok then give me money back, and you'll never guess what he said - no! I said I'm not leaving here without a pizza or my money back. He said you're not getting either, then proceeded to tell me he did not speak English! I asked him what language he did speak because I could get an interpreter. He then said the same language as you. So unfortunately I had to call my husband to come assist me as I certainly wasn't getting anywhere with these 3 men. Once I called my husband, the "manager" said there's a number you call to get your money back, give me your phone. Still being alone in the store with these men I said I would not give him my phone and told him to call the number himself. He finally provided me with this phone number and I was able to obtain a refund. But i will absolutely never support this store again. As a side note, they had no air conditioning in their store and today was 98 degrees out.
Great deal for Monday pizza June 3rd. They should try to keep the line more orderly with ropes and someone outside guiding everyone. Pizza turned out great just didn't get in and out as fast as I was hoping to.
Pranali Khadilkar
I used to work here before the location underwent new management. I know how to make everything, what it should look like, and how it should taste. The staff is quite competent in making the food. They followed our specifications and asked questions for clarity. Since I know how to make everything, I am a little particular about my pizza and stuff... The guy was so patient! I trust the people at this location. Tonight, they got it all right!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Papa John's Pizza, Chocolate Chip Cookie, Cheesesticks, Create Your Own Pizza Medium, Oreo Cookie Papa Bites
John Smith
Grand opening
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Papa John's Pizza
Binu Scariah (Hmdoggie)
The customer service at this location was disappointing. The staff seemed to lack proper training in customer care. Although the young woman at the front had a somewhat better attitude, my experience did not improve much. After purchasing a couple of pizzas, I returned to leave a cash tip, but was met with a disdainful look from one of the employees.
THEY WILL NOT ANSWER THEIR PHONE. PLACED ORDER TO BE PICKED UP AT 5:30, THEY PUT ASAP. COULD NOT CHANGE IT, CAUSE THEY NEVER PICKED UP THE FREAKING PHONE
Do not ever order from this location. It's clearly a franchise and they don't have any customer service experience. Wanted on hold for 35-40 minutes to update my order. I was yelled at by a non American worker who hung up on me and never helped me.
Atmosphere: 1
Food: 1
Service: 1
These people are stealing from their customers when you order food and pay over the phone for delivery they never deliver it to you and when you go up to the store to tell them you never received it they said we delivered it and laughed.. they are the rudest people ever… when I came home I read the reviews and see I’m not the only one they are ripping off…
Great bread sticks ? and wings
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breadsticks
Too hot in here. No air-conditioning.
Atmosphere: 1
Food: 3
Service: 3
Only issue I have here is they RARELY make my order "Well done". I always order well done but they only do it maybe 1/4th of the time. Decent deals online.
Atmosphere: 5
Food: 4
Service: 5
No service after waiting 30 min.
Service: 1
Horrible customer service And lotta horrible persons working
Never received my boneless wings order when I received my delivery. Called and spoke to the manager at the store at 2747 Street Rd, Bensalem, PA 19020. They said it may take a while for them to come but they were coming. Waited two hours & they never came. My wife called asking for a whole refund for the order because it ruined our dinner waiting for the order. The manager then hung up on my wife. Very unprofessional.
I wish could actually rate the food, but I never got it. I ordered online, received an email confirmation, and saw the money taken out of my account. I arrived at the store to pick up the order, the 2 young men at the counter simply said "no". Then they told me I was at the wrong store. I showed them the email confirmation and they confirmed i was at the correct store. They looked up the order number and told me "no we never received it". So I said "ok, can you make the pizza for me now?" And they simply said "no" at which point one of the young men went to get his manager. The manager came out and again stated that they never got the order and I again asked them to make the pizza then, while I waited. He again said no. I then said ok then give me money back, and you'll never guess what he said - no! I said I'm not leaving here without a pizza or my money back. He said you're not getting either, then proceeded to tell me he did not speak English! I asked him what language he did speak because I could get an interpreter. He then said the same language as you. So unfortunately I had to call my husband to come assist me as I certainly wasn't getting anywhere with these 3 men. Once I called my husband, the "manager" said there's a number you call to get your money back, give me your phone. Still being alone in the store with these men I said I would not give him my phone and told him to call the number himself. He finally provided me with this phone number and I was able to obtain a refund. But i will absolutely never support this store again. As a side note, they had no air conditioning in their store and today was 98 degrees out.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great deal for Monday pizza June 3rd. They should try to keep the line more orderly with ropes and someone outside guiding everyone. Pizza turned out great just didn't get in and out as fast as I was hoping to.
I used to work here before the location underwent new management. I know how to make everything, what it should look like, and how it should taste.
The staff is quite competent in making the food. They followed our specifications and asked questions for clarity. Since I know how to make everything, I am a little particular about my pizza and stuff...
The guy was so patient! I trust the people at this location. Tonight, they got it all right!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Papa John's Pizza, Chocolate Chip Cookie, Cheesesticks, Create Your Own Pizza Medium, Oreo Cookie Papa Bites
Grand opening
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Papa John's Pizza
The customer service at this location was disappointing. The staff seemed to lack proper training in customer care. Although the young woman at the front had a somewhat better attitude, my experience did not improve much. After purchasing a couple of pizzas, I returned to leave a cash tip, but was met with a disdainful look from one of the employees.
I recommend to all
Atmosphere: 5
Food: 5
Service: 5
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