Philly Pretzel Factory

1749 Street Rd, Bensalem
(215) 245-4445

Recent Reviews

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Kevin Hathaway

Awesome pretzels ready to go

Atmosphere: 5

Food: 5

Service: 5

Nikki Brikks

Can't tell you how it tastes, didn't get that far. Went in and ordered a salted pretzel, they didn't have any. Ordered a pizza/pepperoni thing that's on the menu, didn't have it. Our only option were the mini unsalted pretzels. Pretty wild this place was out of almost all pretzels, when they literally only sell pretzels. She didn't even say she could make some, or how long it would be until some would be ready. Nobody else was in there, I see why. We left without anything.

dollarbill0825

Stood there for 5min + with 3 other customers and nobody could seem to get them to take any orders. Both employees talking on their phones not acknowledging customers. Had to leave.

Atmosphere: 1

Food: 1

Service: 1

Brandon James

Pretzel wasn't fresh. Cold. I guess it was the last batch.

Atmosphere: 4

Food: 2

Service: 5

Jason Miessler

Good pretzels and service. But I have to agree with the last reviewer... it smells. It was a mix of pretzel and B.O. aroma.

Atmosphere: 3

Food: 5

Service: 4

Dee Burnett

Nothing better than a soft pretzel with cinnamon dip

Kathleen G

It is illegal to charge a minimum charge on a *debit card* - no matter how many times you try to say it is not. If you can't afford the cost of doing business with cards, then become cash only.And your employee's response should not be, "Yes it is. You know, you don't have to have them."It also smelled like the Port Authority Bus Terminal.

Michael Adamo

Fast and friendly service, fresh pretzels

Lizzie Borden

I had to wait about 10 minutes for my no salt pretzels and when they were complete the employee gave me 10 fresh ones and the 3 old ones which were sitting there for an unspecified period of time.

Robert Shields

I live in Florida every time I visit Philadelphia I have to bring back a lot of pretzels home. I love them. Made a mistake and had my mustard in my carry-on and they took it. My wife had the hot and spicy mustard but her was in the suitcase that was check in. I will be there on Sunday 31 to get my pretzel

Craig DeLecce

Dislike the minimum on debit cards

Steven Mallon

I ordered one thing and got another and the girl was ignorant

Lisa Lowe

Awesome pretzels! Great customer service!

Tracy

Nice pretzel store fresh warm pretzels

Garced Brandin

Everything is always fresh employees always smiling

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